Khanjan Desai

E-Mail: acvuov@r.postjobfree.com Address for Mailing

acvuov@r.postjobfree.com 3, Abhikram Flat,27-Inqulab Soc,

Mobile: +91-932******* Gulbai Tekra,Ahmedabad-380015

Home : +91-79-264***** Gujarat,INDIA

Objective

Position with a well-established Telecom Operator where significant experience in Performance Management, Planning, Engineering, Testing, Operations & Maintenance, Experiences can be brought together, whereby the result is impeccable customer satisfaction, greater profitability, proactive loss prevention and definitive career advancement and enhancement.

Experience Summary

12 Years Experience in Operation & Maintenance, Project Rollout, Project Delivery, Installation & Commissioning, Intigration, Quality Assurance and Technical Support in the Telecom Industry.

I&C of Huawei MSOFTX3000 Fusion Engineer, UMG8900 & SPS.

Coordinating with Billing and Revenue Assurance Team for CDR Processing/verification and Stamping.

Knowledge of LTE Product Like MME, HSS,PCRF,eNodeB,SGW,PDN-G.

Coordinating with SGSN/GGSN team for Intra Circle Roaming and Data/GPRS Related issue. Monitoring of Gb link utilization and up gradation of Gb link bandwidth.

Leading the Core Team for Daily O&M, Fault Rectification, Configuration Management, Preventive Maintenance.

In-depth knowledge & experience on B-Number Table Analysis and Configuration, SS7/SIP link configuration.

In-depth knowledge & experience in protocols like SS7 (ISUP), BICC, ISDN, V5, H.323, SIP, MEGACO, SIGTRAN, VOIP.

In-depth Knowledge of 2G, 3G, ISUP, MTP, SCCP, SIP, MSC-MGW Architecture STP Architecture, NPDB,HLR,

Successfully Carried out Mobile Number Portability across CDMA & GSM Network.

Fault Rectification, Routing, performed routine activities i.e. APZ212 33 & APG40 Backups.

Currently working with Huawei Telecommunication India Pvt. Ltd as a Circle TL.

2 Years of Experience with Essjay Ericsson Pvt. Ltd. as Circle Core Lead for RCOM Operation.

Over 3 Years of Experience with Alcatel-Lucent Technologies Ltd as MCN Core Lead for RCOM Operation.

Over 11 Months of Experience at Nokia Siemens Network Ltd as NSS Engineer (Ahmedabad) for Airtel Operation.

Over 6 Months of Experience at Infosys Technologies Ltd as Technical Analyst (Pune), for Level-3 communication (U.S.A.) Voice Project. Customer Support For Level 3 communications Switches ( Lucent 5ESS and Nortel DMS 250-500)

Worked with Reliance Communications as Manager Switch (Ahmedabad).

Process oriented approach following ITIL framework.

Working on Core Nodes Like Ericsson AXE-810, Huawei MSFOTX3000, ZTE ZXC10,MSC/VLR,MSS.

O&M of Ericsson AXE-10 Switch and Lucent Media Gateway.

Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management.

PSTN Skills

Doing O&M of Ericsson PSTN Switches for Reliance Communication in India.

Timely Rectification of Various Hardware, Software Related Faults for Switch (AXE-10), Which are Being Used to Provide NLD, ILD and Basic Services.

Solving Customer calls issues, which is related to Switch End and In Co-ordination With Other Operator

Looking Business Group and DLC V5 Access Network Links With Switch.

Looking PRI Customer issues. (Wire line Part)

PSTN Subscriber Creation.

PROJECT DETAILS

Current Organization: Huawei Telecommunication India Pvt. Ltd. Aug 2015-Till Date

Company: Huawei Telecommunication India Pvt. Ltd

Designation: CS Core Lead

Reporting to: Project Manager

Job Description:

Working on Huawei’s Latest Fusion Platform MSOFTX3000 V500R011.

Leading the CS core team of Gujarat for Project Roll-Out that includes Installation& Commissioning, Integration and RFS of Huawei Core Element.

Responsible for ATP Case Clearance and Signoff.

Responsible for Planning of Core Element, understanding the Customer Requirement and Providing Solution based on Requirement.

Responsible for the CS Core Migration from Nokia DX200 to Huawei Fusion Engine.

Co-ordination with Central Team and Customer for MSC/BTS Migration.

Overall Responsibility towards integration with SPS/HSS with New Core Fusion MSCs.

Responsible for Site survey for MSC RFS.

Co-ordination with Customer for Project Requirement & Ordering of Capacity Expansion.

Involved in handling Various Project simultaneously as a SPOC.

Involved in Bharti SPS Project rollout.

Previous Organization: Essjay Ericsson India Pvt. Ltd. May 2013-Aug 2015

Company: Essjay Ericsson India Pvt. Ltd

Designation: Core Lead

Reporting to: Circle Head

Job Description:

Leading the wireline/Wirelesss core team of Gujarat.

Responsible for Operations and Maintenance of all 7 Core Nodes Installed at Ahmedabad.

Responsible for Operation and Maintenance of Ericsson AXE 810, ZTE ZXC10, Huawei MSOFTX3000.

Taking SS7,SIP Traces of A-Number/B-Number,CIC Trace,MO/MT SMS Trace and ISUP trace in order to resolve network call related problems.

Fault Rectification of Core Nodes like IOG20/APG40.

Handling Issue to 2G and 3G network, and ICR(Intra Circle Roaming) projects.

Preparing information database in order to facilitate smoother functioning of system, in the form of daily, monthly and weekly reports

Responsible for Due-Diligence of core Element of Gujarat from Alums to Ericsson Migration.

Improvement of KPIs e.g. ASR,PSR,SCR,Link-Load and maintaining above bench-mark by putting Innovative efforts.

Network Optimization by Planning MSC Shutdown and BSC Re-homing.

Responsible for TRAI/DOT Audit and Presentation from Wireless Core Side.

Previous Organization: Alcatel Lucent Manage solution Feb 2010-April 2013

Company: Alcatel Lucent Manage Solution

Designation: MCN Core Lead

Reporting to: Core Lead

Job Description:

Responsible for Operations and Maintenance of all 7 Core Nodes Installed at Ahmedabad.

Leading the NSS core team of Ahmedabad with the strength of 10 engineers.

Improvement of Core Network KPIs, e.g. ASR, PSR, SCR.

Responsible for the Planning and Optimization of Core Network with a Work around Solutions.

Responsible for Operation and Maintenance of Ericsson AXE 810, ZTE ZXC10,Huawei MSOFTX3000.

Maintaining ASR and KPIs in the Range defined by the Organization

B-table analyses, RC changes, POI creations in Ericsson,ZTE and Huawei Switches.

Handling the all NLD POIs for the Reliance CDMA with all the operators

Routing of inter-Intra circle calls of Reliance communication-Gujarat Circle towards respective connectivity’s

Handled Critical Outages of APG40 nodes in Ericsson GMSC.

Carried out the congestion control activity across the 7 MSC/GMSCs in the Gujarat Circle and maintained the utilization below the defined range

Planning the network to reach the goal of congestion free network

Handling the POI/Utilization Control Activities across the circle

Previous Organization: NOKIA SEIMENS LIMITED Mar 2009-Feb 2010

Company: Nokia Siemens Limited

Designation: NSS Engineer

Reporting to: System support Manager

Job Description:

Daily Health check of all network elements.

Configuration & integration of new BSC with MSC/MGW/MSS.

Actively involved in Integration of new MSC/TMSC/MSS/MGW/HLR with all other network elements and performing acceptance testing.

Creation of routing tables, and different routing analysis.

Software up gradation of MSC/TMSC/MSS/HLR.

Checking all the call criteria after any up gradation/Software related activity or at the time of making network element live for traffic.

Checking & verifying CDR.

Actively involved in Unit expansion in MSC/TMSC/HLR/MSS/MGW.

BSC re-homing from one MSC/MSS to the other MSC/MSS.

Load balancing of signaling units in MSC/MGW/MSS and keeping track of it at regular interval of time.

Call routing handling.

Announcement loading, testing and making it live in MSC/TMSC/MGW/MSS.

Actively working for minimum number of alarms in all network elements.

Taking Charging backup and System back up.

Monitoring and analyzing traffic trend of Circuit groups and plan

Addition of TCSMs with BSC to add capacity between MSC and BSC

New Level opening with BSNL and other operators.

Integration of new POI with other operator/BSNL & perform Acceptance test.

Previous Organization: RELIANCE COMMUNICATION LIMITED Dec 2008-Mar 2009

Company: Reliance Communications Limited.

Designation: Manager

Reporting to: Cluster Manager Gujarat

Job Description:

Heading the Team of Switch Engineers and Guide them in Personal as well as Professional Development.

Operation and Maintenance Activities on Lucent Soft-Switches.

Installation and Commissioning of Next Generation Network (NGN).

Migration of Traffic from PSTN Switch to NGN In Co-ordination of Other Operator.

Rehoming of Media Gateways.

Taking up the Congestion and ASR Related issue with Higher Authorities of BSNL & Pvt Operator to meet the QMS targets defined.

Operation and maintenance of Ericsson AXE-10/501 based Ericsson Switch for Alarms, faults/ abnormal conditions of PSTN Switches.

Acceptance Testing with Other Operator to Commissioned new POIs.

Previous Organization: INFOSYS TECHNOLOGIES LIMITED JUNE 2008-Dec 2008

Company: Infosys Technologies Limited.

Designation: Technical Analyst

Reporting to: Project Manager

Job Description:

Handling call related problems on Lucent 5ESS and Nortel DMS 250/500.

Handling Call Related problems for Local Number Portability (LNP).maintaining the Database of Number Portability Administration Center.

Local Number Portability.

Caller ID Activation and up gradation for Lucent 5ESS AND Nortel 500.

Long Distance Connectivity Issue for Lucent and Nortel 500.

Routing Changes As and when Required to Resolve the Call Connectivity issue.

Knowledge of ISUP Trace.

Analyzing on-going calls to know the reason of failure and rectifying the same.

Call Forwarding of Toll-Free Number by Tekelec SCP and SMS Craft.

Coordinating with Operators like Varizon,AT&T,SPRINT for call related problems as well as T1 related troubles.

Previous Organization: RELIANCE COMMUNICATION LIMITED Oct 2003-may 2008

Company: Reliance Communications Limited.

Designation: Dy. Manager

Reporting to: Circle Head Gujarat

Job Description:

Operation and Maintenance of Ericsson AXE-10 Switches.

Operation & Maintenance of Lucent Media Gateway.

Operation and maintenance of AXE-10/501 based Ericsson Switch for Alarms, faults/ abnormal conditions of PSTN Switches.

Troubleshooting of Major Alarms Like CP/Size Alteration/RP/EM/SNT Faults.

Defining and changing of all type of ILT related data like B-Number Analysis Table, Route Parameters, Forwarding analysis in Co-ordination with NOC.

Defining and Analysis of different types of Traffic reports based on different routes, Service Quality and traffic dispersion on daily and hourly basis.

Taking system backup/CDR dumps on optical disc.

Defining and changing of all type of Switch related data like B-number analysis table, Route parameters, forwarding analysis, Access barring data, Routing case tables

Regular system health checks.

Handling call related problems with BSNL/MTNL, Inter ILT, MSC and POI s routing analysis as well as signaling.

Lifeline Test.

IOG Up gradation In Co-ordination with Ericsson Engineer.

Analyzing on-going calls to know the reason of failure and rectifying the same to improve ASR.

Preparing information database in order to facilitate smoother functioning of the System, in the form of daily, monthly and weekly reports & other Reports as an when necessary.

Immediate action to be taken in case of any Digital Path or C7 signaling link failure and get them resolved by coordinating with the field engineers.

Knowledge of ISUP Trace.

Provisioning of POIs with government and private operators

Acceptance testing

Analyzing Ongoing Calls with the help of Protocol Analyzer (Tektronix K1297) for Solving Call Related issues.

Installation and Commissioning of Telephone Access Gateway (TAG).

Installation of Media Gateway (Lucent)

Expansion of ILT.

Installation Telephony Access Gateway( TAG).

IOG Expansion.

Project Undertaken at RELIANCE INFOCOMM:

Actively associated with IOG up gradation of ILT Switch.

Actively Associated With C.P. Up gradation of ILT Switch.

IUC Implementation.

Previous Organization: Azure Technologies Jun 2003- Oct 2003

Company: Azure Technologies Ltd. India,

Designation: Network Engineer.

Reporting to: Network Head Azure Technologies

Job Description:

Working as a network engineer. My job is to control and maintain the computer network of the company.

Controlling the Wait time of the Call by using Dialer Control System.

Develop the IVR Software With The use of Modem for the Company

Technical Training

AXE-Survey, (3 Days) - RIC, DAKC, New Mumbai.

AXE-10 Switch O & M, (9 Days) - RIC, DAKC, New Mumbai.

X-MATE For Operator, (2 Days) - RIC, DAKC, New Mumbai.

Clarity For Operator, (2Days) - RIC, DAKC, New Mumbai.

Centrex Operation & Maintenance, (3 Days)- RIC, DAKC, New Mumbai.

CCS7 Signaling, (2 Days), RIC, DAKC, New Mumbai.

Telephony Access Gateway (TAG ) (2 Days),New Mumbai.

Introduction To Soft Switch, ( 3 Days ) – RIC, DAKC, New Mumbai.

Operation and Maint. Of Soft Switch, ( 4 Days ) – RIC, DAKC, New Mumbai.

Data Communication ( 3 Days ),New Mumbai.

ISO-9001, (1 Day) - RIC, Ahmedabad.

SAP-PM and SAP-MM, (2 Days) – RIC, Ahmedabad.

Lucent 5ESS, ( 2 Months) – Infosys, Pune by Level-3 Communication

Nortel DMS(2500/500), ( 2 Months) – Infosys, Pune by Level-3 Communication

Soft-Skill Communication, ( 1 Month) – Infosys Technologies,Pune

NGN Overview,(2 Days)-Nokia Siemens Ltd,Ahmedabad

SCN Refresher course,(3Days) -Nokia Siemens Ltd,Ahmedabad

Siemens STP Course,(15 Days)-Nokia Siemens Ltd,Ahmedabad

MNP Overview and Implementation(5Days)- Nokia Siemens Ltd,Ahmedabad

Huawei CMSOFT300 NSS Operations-Alcatel-Lucent Ltd,Ahmedabad

ZTE CDMA NSS-Alcatel-Lucent Ltd,Lucknow

Educational Qualification

B. E. (Electronics & Communication) 2003 - 65.20%

North Gujarat University,

Personal Information

Date of Birth - 8th Oct 1981

Marital status– MARRIED.

Language Known- English, Hindi, Gujarati

Khanjan Desai

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