SUMMARY:

*+ years of IT experience dedicated to Managing software development and maintenance Projects.

Extensive knowledge and experience of developing project plan, tracking and monitoring of the project, Customer relationship, conducting status meetings, offshore coordination and customer reviews.

6 years experience in Consumer, Over the Counter drug, Insurance and Banking domain.

6 years experience in requirements, deployment & production support activities, performed & supported all the roles in SDLC.

Over 4 years of experience with Onsite/offshore (spread across globally) teams.

Managed team of 5-20 members.

Manged project budget upto $100,000.

Expertise in managing multiple projects at a time.

Extensive knowledge in MS Project, MS word, Advanced Excel, JIRA, Confluence.

Project execution in Agile. Responsible for managing the deliveries for assigned projects.

Preparation, monitoring and tracking tasks in project plan or project management tool from requirements through implementation phases.

Communicate project status to project stakeholders thru weekly and monthly status reports.

Track and manage program/project risks and issues.

Conduct project retrospective, compile lessons learned and integrate into processes and templates.

Provide training to business users on new applications and document the process.

Involved in various process improvement recommendations.

EDUCATION/TRAINING/CERTIFICATION:

Project Management Institute - PMP certified professional

Scrum Alliance - Certified Scrum Master CSM

Post Graduate Diploma in Mangement

B.Sc. in Mathematics, Computer Science and Physics.

Awarded as STAR performer for the year 2011.

PROFESSIONAL EXPERIENCE:

Customer: CHASE

Employer: Photon Infotech Pvt. Ltd. Feb’15 to till date

Role: Scrum Master

Project Name: Blue Data Visualization

Description:

Blue Data Visualization consumes data from various sources and calculate Key Performance Indicators. These KPIs are generated in graphical form to help improve team and understand their strengths/weaknesses.

Responsibilities:

Resposible to bring in Agile processes for product development and coach team.

Liased with technical team for continued integration and build automation

Review and prioritize backlog with Product Owners.

Resposible for weekly planning with product owners and team members.

Facilitate story estimation through Chase inhouse Estimation tool.

Define application scope and user stories as per the overall program scope and schedule.

Developed project plans and communication plan and communicate to management and stake holders.

Track and maintain stories and defects in JIRA.

Work as single point of contact as SM/BA/QA.

Responsible for build approvals and weekly releases.

Involved in Defect triaging and planning.

Conduct weekly meeting and prepare meeting minutes.

Identify project risks and mitigate the risks and prepare contingency plan.

Software: In house Chase softwares, JIRA, Confluence, Sharepoint

Customer: SCOTTS MIRACLE GRO

Employer: Photon Infotech Pvt. Ltd. June’14 – Feb’15

Role: Project Lead

Project Name: My Lawn Hybrid app

Description:

My Lawn app is an hybrid app supported on iOS and Android. App is designed for garden lovers and provided yearly plan on how to maintain or improve their plans. It is an interactive tool that provides user directions based on location, grass type etc.

Responsibilities:

Responsible to interacte with business stakeholders to understand the need.

Led the UX/UI team and facilitated various brainstorming and review sessions.

Crafted the project plan from requirement brainstorming to release.

Monitoring the project plan and handling impediments to the project.

Handled Change Requests.

Worked with offshore development team.

Responsible for iterative releases, demo and testing.

Conducted User Acceptance Testing with customer.

Worked with Scotts Technical team for iOS and Android releases.

Software: Cordova, Angular.js, Java

Customer: HORIZON BCBSNJ

Employer: Photon Infotech Pvt. Ltd. Oct’13 – Jun’14

Role: Project Lead

Project Name: NJ Health Online Provider Directory

Description:

This online directory is available on mobile and web. It helps users to locate pharmacies/doctors etc. based on location etc.

Responsibilities:

Worked as Project Manager and created and managed end-to-end SDLC Project plan, overall management and documentation of issues/risks and resolution.

Management of status meetings, reporting to senior leaderships, dashboards, Oversight of work stream resources, risk management, release management, change management, etc.

Discussed with business on functional requirements and UC / Requirements / Wire frame diagrams.

Communicated project expectations to team members and stakeholders in a timely and clear fashion.

Led offshore development team and help track to project plan and deliverables.

Maintained and managed project plan, Test plans and track progress relative to the plan.

Coordinating Test management and environment for SIT and UAT phases.

Proactively managed changes in project scope and identify impacts in schedules.

Handled risk identification and appropriate mitigation plans for programs/projects.

Identified and resolved issues and conflicts within the project team.

Software: PHP, Drupal, MySql, Java, MS SQL

Customer: HORIZON BCBSNJ

Employer: Photon Infotech Pvt. Ltd. Sep’13 – Jun’14

Role: Project Lead

Project : Mobile and web site support

Description:

This project provided support to 12 Horizon sites (web and mobile). Support included urgent releases, changes to the existing web/mobile site, compliance related changes etc.

Responsibilities:

Created current state process maps and narratives to understand the processes and expectations.

Responsible for weekly task and resource allocation for every release.

Provided direction to project team and conduct regular meetings to review project activities.

Created dashboards to review progress and used Insight (Photon in-house tool) for prioritizing changes/bugs.

Report the monthly resource hours utilized and plan for adding/decreasing resources.

Ensured project documents are complete, current, and stored on Project Team sites.

Software: PHP, Drupal, MySql, Java, MS SQL

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. Apr’13 – Sep’13

Role: Project Lead

Project: Healthyessentials.com

Description:

This site is parent site of Johnson and Johnson Consumer Brands. It hosts various coupons and information about varios JNJ brands like Aveeno, Neutrogena, Listerine etc. Site is Responsive (using HTML5/CSS 3). Site supports desktop, tablet and smart phones. It is multi lingual site with high level of Content management system.

Responsibilities:

Handled project planning and estimations.

Coordinated with business on requirements and project stakeholders communication.

Managed the delivery of the technical documents and development based on Usecases.

Managed on-site / Off-shore co-ordination.

Worked with JNJ’s vendor agency on wireframes and designs. Co-ordinated with the agency on requirements, deliverable plan and Change Requests.

Led data migration from old platform to new.

Executed projects using Iterative and Agile methodologies.

Tracked and reported on project milestones and provide status reports to all stakeholders

Provided strategic and tactical direction to the project team.

Risk management and rick tracking by maintaining risk logs with mitigation and contingency plan.

Worked with vendor on load planning and performance improvement.

Software: PHP, Drupal, MySql, Java, MS SQL, HTML5/CSS3.

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. Nov’12 – Apr’13

Role: Project Lead

Project : Mobility Template

Description:

This is an internal product aimed at creating mobile sites using an automated tool. Tool provides pre-defined layouts, content etc. that are used to generate mobile site. Easy usability provides business users less or no dependency on developers to create the site when required.

Responsibilities:

Facilitated Functional Requirements gathering through multiple iterations (Brainstorm, Whiteboard, Presentation, Storyboarding) Sessions with Product Owners & Technical Experts

Responsible for managing sprints on Agile environment.

Involved in product demo.

Interacted with clients and all stakeholders.

Liaised/ interacted with Offshore and Onsite for daily status, project progress and to resolve issues.

Oversaw the configuration management.

Responsible for documents delivery like Admin Manual.

Monthly overview of budget allocated, money spent and dollar benefit to business stakeholders.

Environment: PHP, Drupal, MySql, Java, MS SQL

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. Jan’12 – Aug’13

Role: Project Lead

Project : Support (Build and Run)

Description:

Changes/updates and break fixes support for Johnson and Johnson’s consumer web and mobile sites. Due to competitive market, allergy or fall season etc there are various campaigns run that require certain changes or notifications to be added to their site or send newsletters. Such urgent and important requests were done as part of Support team (called Build and Run).

Responsibilities:

Single point of contact for various vendors and stakeholders.

Led daily review and prioritization meetings with business owners of various brands.

Daily planning of development work and testing based on Service Level Agreements.

Responsible for maintaining and updating existing Business Requirement Docs and Change Log.

Managed User Acceptance Testing and approval.

Planned released based on tickets criticality, campaign date etc.

Responsible for daily status report for new requests, completed changes and resource summary.

Environment: PHP, Drupal, MySql, Java, MS SQL

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. Dec’11 – May’12

Role: Project Lead

Project : Zyrtec Mobile site

Description:

Zyrtec is a JNJ’s popular allergy brand. The project was aimed at building mobile site to cater growing mobile market and increase customer base. Features included Registration/Sign in, Coupons, Articles on allergies, Share to Facebook, Twitter or Email etc.

Responsibilities:

Responsible for project plan and successful delivery of the project.

Worked as Project Manager and created and managed end-to-end SDLC Project plan, overall management and documentation of issues/risks and resolution.

Management of status meetings, reporting to senior leaderships, dashboards, Oversight of work stream resources, release management, change management, etc.

Provided oversight over support functions and the primary point of contact for customers to assist them in being more productive and successful in their core business activities. Built and maintained client relationships to ensure service levels are met.

Identify, evaluate and develop current and future needs of clients.

Lead system integration analysis, requirement analysis with key business and technical stakeholders including architects, developers and operation analysts.

Worked on multiple change requests simultaneously to ensure adequate remediation as per the needs

Environment: PHP, Drupal, MySql, Java, MS SQL, HTML5/CSS3

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. May’10 – Nov’11

Role: Associate Project Manager

Project : Sites migration from old platform to new

Description:

Migration of set of legacy JNJ web applications to single framework. The framework is an in house development of Photon.

Responsibilities:

Created Project management methodology and customized process to support the specific requirements of the organization and mentored team members in the methodology and supporting process in preparation of prototype designs and development of site-specific building retrofits to establish compliance and regulatory processes.

Planned and managed Data Migration

Provided oversight to customers to plan decommissioning old site and directing traffic to new through various communication channel.

Provided various types of status updates to ensure adequate transparency on issues/concerns.

Participated in status reports with various other Project managers, technical mangers and business stakeholders.

Environment: PHP, Drupal, MySql, Java, MS SQL

Customer: JOHNSON & JOHNSON, USA

Employer: Photon Infotech Pvt. Ltd. Jun’10 – Dec’11

Role: Associate Project Manager

Project : Zyrtec.com

Description:

Project was aimed at designing the website for Johnson and Johnson’s popular Allergic medicine- Zyrtec. It was executed in phases to make the updates based on the various campaigns carried out by JNJ. Project involved complicated Database integrations with other vendors and data management. It had tools build like ZNA that helped users to understand their allergies better.

Responsibilities:

Drafted project plan for various phases.

Responsible for weekly status report.

Led meetings with onsite team to provide satus and report any issues.

Involved in documents review.

Used Insight (Photon in-house tool) as project management tool.

Environment: PHP, Drupal, MySql, Java, MS SQL

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