Catherine R. Moerler

**** ******* ******, *** *

Riverside, CA 92507

Phone :909- 684-9327

acvuk1@r.postjobfree.com

Professional Summary

Clerical - Knowledge of administrative, clerical procedures and systems such as word processing, 60 words per minute, 10 key by touch, managing files and records, Excel, Word, Power Point, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in human resources, leadership technique, and coordination of people and resources. Employment History

Independent Contractor

09/2007 – 04/2015 Inland Valley News 2041 E. 4th Street, Ontario, CA To fulfill each client’s orders in a timely and accurate manner, with special attention to details. Independent Contractor

10/2008 – 11/2014 Network Communications Inc. 1509 Kraemer Blvd, Anaheim CA To acquire and maintain professional relationships among various vendors, while performing the duties of delivering various publications, housekeeping and ability to display an up to date presentation by staying on top of each new schematic for the success of the company. Concession Cashier

04/2010 – 09/2012 Rancho Cucamonga Quakes 8408 Rochester, Rancho Cucamonga, CA To fulfill guests needs problem solve, housekeeping and cashiering Store Manager Regional Corporate Training Manager

06/2000 - 12/2008 Tuesday Morning 1422 Industrial Park Redlands, CA Managerial duties performed; opening, closing, cash deposits, clerical, housekeeping, problem solving, customer service, hiring, training, and maintaining all operational functions to acquire a successful business. Once high sales were achieved, I became more of an asset and was then promoted to a regional corporate training store manager. Education and Training

School of Career Riverside CA l Certificate in Excel/Word/Power Point West Tech College Ontario, CA Medical Coding/Billing Insurance Mount San Antonio College Diamond Bar CA Child Development, Sign Language Ventura High School Ventura, CA Diploma

Honors and Activities

Awarded numerous customer service awards throughout my career. My biggest achievement: awarded regional corporate training store manager. This job allowed me to travel to different store locations and train store managers to be more successful, and enhance their customer service skills to maintain a profitable store.