JB Hayes

**** **** ******, *******, ** *****

(C) 970-***-**** (E) acvufy@r.postjobfree.com

Summary

Versatile Practice Manager / Administrator, bringing 20 years experience to

managing private practice and marketing teams. Firm grasp of how to plan,

organize, develop, and implement business forecasting.

Highlights

Media relations Fiscal budgeting knowledge

Account management Cost-benefit analysis

Interactive marketing Forecasting and planning

Staffing and recruiting professional Advanced Excel modeling

Benefits administrator Business systems analysis

Employment law knowledge Project management

QuickBooks proficiency Budgeting

Staff training and development Human resources management

Government relations and Cost reduction

requirements Account reconciliation

Claims analysis and review Knowledge of HMOs, Medicare

specialist and Medi-Caid

Reimbursement Regulations Managed care contract knowledge

Healthcare billing ICD-9 coding

Medical coding capability Electronic Medical Record (EMR)

Inventory management software

Marketing and advertising HIPAA compliance

Healthcare Practices and

Procedures

Experience

02/2012 - Current New Healthcare Consulting Kenosha, Wi

Practice Administrator

Created annual goals, objectives and budget and made recommendations to reduce

costs. Actively maintained up-to-date knowledge of applicable state and Federal

laws and regulations. Revised policies and procedures in accordance with changes

in local, state and federal laws and regulations. Contributed to and participated in

community education projects to foster widespread understanding of the

prevention and treatment of illnesses. Kept abreast of advances in medicine,

computerized diagnostic and treatment equipment, data processing technology,

government regulations, health insurance changes and financing options. PQRS and

Meaningful Use Programs. Managed the in-house advertising program consisting of

print and media collateral pieces.

11/2007 - 01/2012 Lake Shore Medical South Milwaukee, WI

Denial Management

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Education

09/2003

12/1996

04/1992

2011

1997

Thoroughly investigated past due invoices and minimized number of unpaid

accounts. Recorded and filed patient data and medical records. Strictly followed all

federal and state guidelines for release of information. Assigned additional

diagnosis codes based on specific clinical findings (laboratory, radiology and,

pathology reports as well as clinical studies) in support of existing diagnoses.

09/2007 Archuleta School District Pagosa Springs, Co

Substitute Teacher K-12

Developed and implemented interesting and interactive learning mediums to

increase student understanding of course materials. Routinely met with students'

parents regarding in-class issues and learning interruptions to discuss solutions.

10/2003 C. Joseph Freund, MD Phoenix, AZ

Practice Manager / Administrator

Guided the startup and management of all HR operations, systems and programs for

a new location within the company. Carefully selected, developed and retained

qualified staff, as well as trained new staff annually. Served as liaison between

management, clinical staff and the community. Actively maintained up-to-date

knowledge of applicable state and Federal laws and regulations. Provided

thorough supervision for day-to-day operations of facility in accordance with set

policies and guidelines. Regularly evaluated employee performance, provided

feedback and assisted, coached and disciplined staff as needed. Monitored the

nursing and operation of support departments to ensure that resident needs were

met and facility was properly maintained. Developed and managed budget and

revenue expectations while actively seeking ways to eliminate or reduce

expenses.

12/1996 Living Centers of America Phoenix, AZ

Director of Financial Services

Developed and implemented efficient accounting, financial and operational

systems. Properly managed retirement and liability funds and prepared monthly,

quarterly and annual reports on their statuses. Designed and created weekly and

monthly spending reports. Facilitated month-end close processes, invoicing, journal

entries and account reconciliations. Supported the accounting department during

monthly closings. Developed financial analysis reports and presentations by

applying acquired financial principles.

University of Phoenix Phoenix, AZ, United States

MBA: Business Management

Arizona State University Temp, AZ, United States

Bachelor of Science: Business

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