Dorothea White

**** ****** *** ****** **

Gastonia NC 28056

acvufe@r.postjobfree.com

OBJECTIVE

To obtain a position utilizing 12 years of experience in administrative work in the healthcare field.

SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint and Outlook); Web-X System/EPIC; Starpat.

EXPERIENCE

Administrative Assistant

University of Maryland Medical Center, Baltimore, MD, February 2004 to present

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms for the Pulmonary Diagnostic Lab.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Schedule appointments, compile and record medical charts, reports, and correspondence using Web-X System/EPIC.

Develop procedures and standards for data entry to ensure validity of data.

Provide coordination, support, and introduction of the Starpat billing system and Microsoft Outlook application

Train and delegate work for junior staff.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills.

Perform various clerical or administrative functions, such as ordering and maintaining supplies.

Generate and verify statistics and distribute monthly laboratory reports.

Administrative Assistant

Justice Resources, Baltimore, MD, December 2001 to February 2004

Maintained department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.

Completed requests by greeting customers, in person or on the telephone; answering or referring inquiries.

Prepared reports by collecting information.

Maintained office supplies inventory by checking stock to determine inventory level; anticipated needed supplies; placed and expedited orders for supplies; verified receipt of supplies.

Secretary

Bell & Howell, Baltimore, Maryland, October 1998 to December 2001

Assisted associates with maintaining calendars; arranged meetings, conferences, teleconferences, and travel.

Organized and filed paperwork, documents and computer-based information; photocopied and printed various documents.

Acted as a liaison between staff in other departments and with external contacts.

Prepared and distributed meeting notes, routine correspondence, presentations, and monthly statistical reports.

Monitored and assessed the accuracy and quality control of data entered.

Secretary/Admin. Assistant

Howard University Employee Services, (TESHU) Washington, DC, September 1989 to October 1998

Performed administrative and secretarial duties.

Drafted routine correspondence, including: notes, letters, and memos; compiled reports.

Compiled statistical budget data.

EDUCATION

A.A. S. Business Administration

Washington International College, September 1982

Diploma

Cardozo High School, June 1973

References furnished upon request

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