Professional Resume

Mary A. Square

**** ******** ****** *** *******, LA 70122 C: 504-***-**** acvuds@r.postjobfree.com

Professional Human Resource Management – Generalist

Certified in Professional Human Resource Management more than 10-years of HR experience distinguished by commended performance and proven results.

Certified in Project Management Use technical tools in implementing and planning HR projects and process improvement opportunities. Ability to create new programs, services, and process improvements based on goals and organizational objectives.

Core Qualifications

Results-oriented

Computer proficient

Report generation and analysis

Change management

Executive team leadership

Work Experience

HUDSON GROUP RETAIL AT LOUIS ARMSTRONG INT’L AIRPORT New Orleans, LA

HR Manager, February 2016 to July 2016

Improved processes and developed an effective orientation and on-boarding process.

Coach management and supervisors in employee retention strategy.

Restructured HR/Payroll functions and implemented scheduling tools to improve accountability and communication.

Train staff related to policy and procedures and customer service relation.

Consult with managers on other HR-related issues, such as recruitment and selection.

Perform all employee relation activities, including employment investigation.

Ensured policies were adhered to by sales associates.

B. K. CONSTRUCTION New Orleans, LA

HR Generalist, March 2012 to February 2016

Improved processes by creating in-service, orientation, and on-boarding activities.

Coach management and supervisors in employee disciplinary procedures, engagement, and labor laws.

Restructured HR/Payroll functions to improved accountability and communication.

Redesigned workers compensation, medical follow-up, and return to work program to be consistent and meet legal requirements.

Train staff related to policy and procedures.

Consult with managers on other HR-related issues, such as recruitment, selection, competitive wage requirements.

Perform all employee relation activities, including employment investigation.

NEW ORLEANS RECREATION DEPARTMENT (NORDC) New Orleans, LA

HR Generalist, September 2011 to March 2012

Plan, direct, and coordinate human resource management activities of the organization to maximize the use of human resource activities such as employee compensation, employee relation activities, recruitment, and personnel policies.

Trained management in performance management, disciplinary procedures, and other employment related actions.

Conduct exit interview.

Investigates employee grievances, harassment, and discrimination claims.

Supervised a staff of five (5): Leasing Coordinator, Finance Representative, Front Desk Clerk, HR Specialist, and Payroll clerk.

WOLDENBERG VILLAGE New Orleans, LA

Human Resources, July 2010 to September 2011

Assisted Woldenberg in the startup stage in developing a full spectrum of HR activities, such as an orientation and on-boarding program, recruitment, and employee engagement activities.

Worked with senior management to create HR policies and procedures; created group benefits databases and training programs.

PORT OF NEW ORLEANS NEW ORLEANS, LA

Contract Grant Reviewer, June 2003 – July 2010

Tailored professional contracts to meet organizational needs when hiring consultants, surveyors, testing laboratories, etc.

Liaison between professional consultants, services firms, the Board, legal department and insurance department. Administered and monitored the execution of all contracts for compliance, from initiation of contract agreement to termination.

Worked with Bid team to ensure contract integrity.

Affiliations and Professional Development

Society for Human Resource Management (SHRM, National Association)

Human Resource Management Association (HRMA) of New Orleans, LA

HR eBulletins: HR.COM, Business & Legal Resources (BLR), HR Daily Advisor, HR Hero

Education

PHOENIX UNIVERSITY Metairie, LA

Master of Business Administration

UNIVERSITY OF NEW ORLEANS New Orleans, LA

Bachelor of Science Degree in Human Resource Management

Skills

Computer proficient, presentation and training, recruitment, committee chair, process improvements, performance management, policy development, employee relations, employee engagement, HR development, administration and coordination

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