Mary “Gina” Chandler (Montagne)
Hubert, NC 28539
Summary
Experienced medical office clerk with strong organizational and administrative skills seeking employment
in healthcare industry. Currently have twenty years of professional healthcare experience as assistant
health information specialist and maintaining medical health records. Numerous skills include but are not
limited to:
Proficiency in Microsoft Office programs
Schedule appointments and maintain calendars
Analyze statistical data, compile information, prepare and generate reports
Maintain and file records
Certifications
CPR – First Aid
Non-Violent Crisis Intervention Training Program
ASIST (Applied Suicide Intervention Skills Training)
Professional History
Senior Care Health and Rehabilitation, Wichita Falls, TX
August 12, 2013 to July 1, 2016
Senior care is a Rehab / Long Term living facilty for adults in the surrounding communities
Rehab Unit Clerk
Create, record, and maintain medical records for new and existing patients
Protect the security and confidentiality of medical records
Discharge and Admit patients to and from services
Answer phone calls
Schedule outside doctor appointments for the patients/residents
Weekly Medication Destruction
Complete physician orders for the physician/nurse
Monitor the Certified Nurse Aides working on the floor
Assist family members with concerns or questions
Enter scheduled/routine labs for patients/residents
Complete meal plan forms for patients/residents
Document all residents pacemaker information
Document all residents dialysis schedule and information
Abide by all HIPAA, state, local laws and Senior Care policies and procedures
Helen Farabee Centers, Wichita Falls, TX
November 2005 to August 9, 2013
Helen Farabee is a mental health and intellectual developmental disabilities center which specializes in
treatment and support services for 19 counties in Texas.
Health Information Specialist
Create, record, and maintain MH (Mental Health) medical records for new and existing patients
Protect the security and confidentiality of medical records
Discharge clients from services
Ensure the accuracy of all 19 counties release and exchange of medical information
Abide by all HIPPA, state, local laws and Helen Farabee Center rules
Retrieve patient records for physicians, case workers, nurses, and Child Protective Services to
coordinate and provide appropriate mental healthcare
Release of health information to outside providers
Assist patients and physicians with admissions, discharge summaries and transfers
Help with authorizations to exchange and release medical information
Obtain client information for legal affidavits and subpoenas
Liaison with disability attorneys assisting with disability claims, food stamp forms, and housing
forms
Red River Hospital, Wichita Falls, Texas
Concurrent with Helen Farabee Center - June 2010 to July 2, 2016
Red River is an inpatient psychiatric hospital that specializes in addiction treatment and mental health
disorders.
Behavioral Health Tech
Assist patients with daily living activities as needed
Provide basic health care according to age and requirements of the patients
Take vital signs, monitor patients, EKG’s, and urine samples
Teach Alcoholics Anonymous (AA), Emotions Anonymous(EA), Post Traumatic Stress
Disorder(PTSD), Major Depressive Disorder(MDD), and Narcotics Anonymous(NA) classes
Maintain patient’s safety and privacy
Monitor and report physical status of patients to Registered Nurses
Document observations, interventions and group activities in the patient record
Utilize infection control methods while taking care of patients
Maintain the confidentiality of the patient’s record and health information
Provide transportation of clients to outside meetings and appointments
Pick up new clients for admissions
Education
Kings College
322 Lamar Avenue
Charlotte, North Carolina
704-372- 0266
Fall 1993 through Spring 1995
Certified Medical Assistant
Internship
Charlotte Plastic Surgery Center
2215 Randolph Road
Charlotte, North Carolina 28207
704-372- 6846
Assisted in surgery prep and in surgery
Prepared insurance claims
Updated medical records
Filed charts, made and cancelled appointments for incoming patients