MA. ANGELICA C. DIVINAGRACIA

*** *. ******** **., *** Ave. West, Grace Park Caloocan City

Cell Phone Nos. 091********

Bday: March 03, 1992

Email Address: acvu9w@r.postjobfree.com / acvu9w@r.postjobfree.com

OBJECTIVE:

To be able to learn in my job where I can utilize my skills for mutual benefit and to gain

confidence in dealing with different people that can improve my communication skills.

SKILLS/TRAITS:

Knowledge in Programming Language: Visual Basic 2008

Other Skills: Photoshop, HTML, PHP

Creative

Computer proficiency in MS (Word, Excel, Powerpoint)

Openness to learning new skills

Can perform tasks with minimal supervision

EMPLOYMENT HISTORY:

GLOBE TELECOMMUNICATION

3rd/F Globe Telecom Tower 2, Pioneer cor. Madison St.

Mandaluyong, Metro Manila

Position: Customer Service Representative (Call out Agent)

2014-2016

DUTIES/RESPONSIBILITIES

Assisting concerns thru Online Application

Call-out for the assigned leads of the day

Updating reports thru TRACKER

Monitoring upcoming EMAILS of subscribers

KJA Summit Food Corporation

239 C.Cordero St., 7th Ave. West., Grace Park Caloocan City

Position: Data Encoder / Office Clerk

2012-2013

DUTIES/RESPONSIBILITIES

Assisting customers orders

Attend to telephone calls for orders/follow-ups

Encoding new clients to database and making receipts

ON-THE-JOB TRAINING:

SMART Communications, Inc.

6799 Ayala Avenue

1226 Makati City

248 hours (Legal and Regulatory Department)

Date: April 11, 2011- June 1, 2011

DUTIES/RESPONSIBILITIES

Creating Database in MS ACCESS

Data Encoding

Filing Papers

Answering Phone Calls

Assisting lawyer for their calls and meeting the deadline for the paperworks.

EDUCATIONAL BACKGROUND:

COLLEGIATE EDUCATION Southern Philippines Institute of Science

A.Y. 2008 2012 and Technology (SPIST)

Bachelor of Science in Computer Science

SECONDARY EDUCATION Caloocan High School (CHS)

A.Y. 2004 2008

PRIMARY EDUCATION Grace Park Elementary School (Main)

A.Y. 1998 2004

CERTIFICATION:

COLLEGE:

Southern Philippines Institute of Science and Technology (SPIST)

Certificate of Appreciation

In recognition to unwavering support and service to fellow students, and to the management and

for sharing artistic ability as a member of SPIST.

April 12, 2012

CHARACTER REFERENCES:

Mr. JemwelBriones

COLLEGE INSTRUCTOR

Southern Philippines Institute of Science and Technology

094********

Mrs. Maria Agnes delos Santos

SENIOR PARALLEGAL- INTELLECTUAL PROPERTY DEPARTMENT

ACCRALAW Offices

22/F, ACCRALaw Tower

2ndAve., cor. 30th St., Bonifacio Global City, Taguig

830-8000/092********

Contact this candidate