Executive / Management / Business Development / Sales
Expertise Forging Relationships with Partners, and Senior Level Executives
Results-focused Executive and Visionary Leader with a proven ability to identify and capitalize on market opportunities to drive revenue and profit growth in highly competitive industries.
Manage, coach and develop sales agents to exceeded targets and opened new revenue streams.
Motivational communicator and expert in needs assessment and risk mitigation.
Leverages well developed relationships with high profile, executive and high-net-worth individuals to close high-volume of business.
Experience Business Development Leader of VAR, ISV & Commerce Verticals
Experience in developing sales teams and building partnerships
Experience in contract negotiations, cross sales, portfolio management into financial institutions
Awards and Recognition
Three Time Winning Spirit Award Winner & Spotlight Award 2002, ~ 2003 Select Sales Winner Circle (Top 10% of First Data Corporation) – 1,000 sales associates ~ 2004, 2005 & 2006 Presidents Club Winner (Top 3% of First Data Corporation) – 1,250 sales associates ~ 2007 & 2008 Presidents Club Winner (Top 1% of First Data Corporation) ~ 2013 President Club at Vantiv, LLC ~ #1 Key Account Manager in revenue at Vantiv organization
Key Areas of Leadership & Expertise
Business Development ~ Sales Manager ~ Channel Management & Development ~ Relationship Management ~ Strategic Alliances & Partnerships Solution / Consultative Sales ~ Needs Assessment ~ Revenue Optimization ~ Contracts & Negotiations Communications ~ Presentations & Public Speaking ~ Training & Educating
~ VAR Partner program development, Key Account Executive training
~ VAR Brand Experience: Micros, Radiant, IBM DataCap, Digital Dining, Aloha, Hot Sauce, Monetra, Aldelo, Focus, Maitre, Microsale, Shift4, Soft Touch, IpCommerce, Skipjack, Pixelpoint, Cisco products, ISV Healthcare and
~ Retail (eComm and Brick and Mortor)
~ Mobile Payment
~ Petroleum (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander
Professional Experience
Merchant Lynx, Atlanta, GA. 2016 to Present
Leader in Payment Processing Flat Rate Program
Director of Sales and Operations
Manage partnership with Call Center
Manage 15 Business Consultants on partnerships over the state of Georgia
Training and development of Business Consultants on the process of merchant service, Vertical and Financial Institution partnering.
Manage lead flow, from Call Center.
Manage state P&L statement
Moved the State from 25% to 98%.
Managing team Payroll & commission statement
EMV certified consultant
Salesforce CRM tool 15 year’s experience
Interviewing, hiring & training of new Account Executives
Recruiting of Agents and Training on Merchant product
Recruiting of ISO’s and Training on Merchant product
Operations for State of Georgia office to include underwriter team of 6, Lead generation team of 15, cross sale team of 5, installation team of 5
First Data USA, SunTrust Alliance, Miami, Fl. 2015 to 2016
Leader in Payment Processing
Regional Sales Director
Manage partnership with SunTrust Bank.
Manage 10 Business Consultants on SunTrust partnership over the state of Florida
Training and development of Business Consultants on the process of merchant service and Financial Institution partnering.
Overseeing 90 bank locations throughout the east coast of Florida from Vero Beach to Homestead.
Manage 90 bank locations lead flow, from Personal Bankers and Major Business Bankers.
Manage merchant lead flow from Commercial Banking which includes PWM (Medical & Legal), Treasury, Commercial Mid-Market, Treasury Mid-Market, Dealers and Non Profits
Moved the region from 41% to 104%. From last place in all of SunTrust to 2nd place
Managing team to 89 approvals per month from 41 approvals with $45 Million in new volume and over $70,000 in new technology monthly
EMV certified consultant
Recruiting of Business Consultants and training on product
Recruiting of Agents and training on product
VANTIV / NPC, Cincinnati, Oh. 2012 to 2014
Leader in Payment Processing, Voted in top 3 in Nation
Key Account Manager, VAR program, Business Development, Channel Management
Supply added features and complete “turn-key” solution for merchant to VAR channel
Managing VAR partnership as the relationship manager to assure a constant flow of lead source within the VAR channel and Mobile Channel (Sprint, AT&T, Verizon, T-Mobile)
Performing analytical preparation of potential growth opportunities for each VAR assigned
Collaborate with VAR for integration of merchant’s business to assure special pricing, software compatibility and integration to network is complete and functioning
VAR Brand Experience: Micros, Radiant, IBM DataCap, Digital Dining, Sam4 register, Aloha, Hot Sauce, Monetra, Aldelo, Focus, Maitre, Microsale, Shift4, Squirrel, Soft Touch, IpCommerce, Skipjack, Pixelpoint, Cisco products
Petroleum Channel Expert (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander Site Controller)
Training of KAM’s on VAR program and how to working pricing, management and development of VAR Partners
Achieved 190% of target goal for 2013
Created management protocol for managing a team and helping rep maximize revenue
2013 Presidents Club Winner
#1 Key Account Manager in Revenue in Vantiv organization
BANC OF AMERICA MERCHANT SERVICE, LLC, ATLANTA, GA. 2012 TO 2012
Merchant Service Division, Commercial, Business, Large accounts
ASSISTANT VICE PRESIDENT
Handling all aspects of merchant service from Mom and Pop shops to $50 Million Dollar yearly volume
Identified new business models for business owners and numerous organizations to increase market penetration and recurring revenue streams
Managed 12 bank locations throughout Georgia: trained store managers and employees on how to grow and maintain partnerships and visibility with the merchants within territory.
Petroleum Channel Expert (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander Site Controller)
Served as Channel Manager for building revenue within the merchant Channel of the bank,
Experience in the following networks and software for building VAR Channel: IBM DataCap, Radiant, Leapfrog, Micros, Digital Dining, Sam4 register, Aloha, Hot Sauce, Monetra, Petroleum
Experienced Business Developer building VAR Vertical for lead sourcing and split of revenue
Mobile Payment Expert
Achieved 213% of plan
Training 24 Personal Bankers, 5 Small Business Bankers on merchant service
WELLS FARGO BANK, Atlanta, GA 2010 to 2011
Merchant Service Division, Commercial, Business, Large accounts
Business Sales Consultant
Identified new business models for business owners, home owners, and numerous organizations to increase market penetration for merchant service.
Managed 18 bank locations throughout Georgia: trained store managers and employees on how to grow and maintain partnerships and visibility with the merchants within territory.
National clients included: Piedmont Park Conservatory, Atlanta Community Schools, Thrive Restaurant,
Target vertical expert in VAR: Grocery (Win-epx, Npxeps, Radiant, Comcash systems), Retail, Restaurant, E-Commerce, Government and Health care facilities, petroleum.
Manage 18 bank locations lead flow, from Personal Bankers and Major Business Bankers.
Give training to store managers and store employee's on merchant and growing the partnership penetration and visibility within the store location
Training and development of other team members in proposal delivery and closing techniques.
Petroleum Channel Expert (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander Site Controller)
Experienced Business Developer Building VAR vertical for lead sourcing and split of revenue
VAR Brand Experience: Micros, Radiant, IBM DataCap, Digital Dining, Sam4 register, Aloha, Hot Sauce, Monetra, Aldelo, Focus, Maitre, Microsale, Shift4, Squirrel, Soft Touch, IpCommerce, Skipjack, Pixelpoint, Cisco products, Petroleum
Mobile Payment Expert
Achieved 253% of plan for 2010
TRANSFIRST, LLC. Omaha, NE 2009 to 2010
One of the nation’s leading providers of payment processing services
National Account Executive/Relationship Manager
Generated $100M+ in new account sales.
Brought in ~25 new clients annually.
Achieved 205% of plan for 2009
Key contributor to company meeting annual quotas.
Managed $300M+ in revenue quota per year.
Acquired new revenue streams and grew core payment product in national accounts.
Continuously identified new business models to increase market penetration.
Targeted vertical expert in: Grocery (Win-exp, Npxeps, Radiant, Comcash systems), Retail, Restaurant, E-Commerce, Government, Healthcare facilities.
Petroleum Channel Expert (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander Site Controller)
VAR Partnering for placement to end-user
VAR Brand Experience: Micros, Radiant, IBM DataCap, Digital Dining, Sam4 register, Aloha, Hot Sauce, Monetra, Aldelo, Focus, Maitre, Microsale, Shift4, Squirrel, Soft Touch, IpCommerce, Skipjack, Pixelpoint, Cisco products, Petroleum
Business development of new verticals
Physical year building with Leadership/Board, Retention strategy
FIRST DATA MERCHANT SERVICE, Atlanta, GA 2001 to 2009
One of the world’s largest merchant processing services.
Senior Account Executive / National & Regional Account Executive
Generated ~$1B-1.5B in revenue during my tenure with FDC.
Exceeded margin revenue by a minimum of 250% each year with a high of 465% in 2008.
Generated $2M in recurring product revenue through the sales of Credit/Debit, Check Services, Gift Cards, Payroll Services, ATM, and various processing solutions.
Responsible for training and mentoring 30 representatives with the quotas to exceed revenues of $11.5M; combined monthly, the representatives exceeded goals in excess of $14M
Targeted vertical expert in: Grocery (Win-epx, Npxeps, Radiant, Comcash systems), Retail, Restaurant, E-Commerce, Government, Healthcare Facilities, Petroleum, and AdvanceMe
Clients included: Mama Fu’s, AT&T (500 locations), Cingular Wireless (395 locations), W Hotel (Gerber Group Restaurants), Club Love (D.C. nightclub), Ford Motors (F150 accessories eComm), Our Lady of Bellefonte Hospital, and IGA Supermarket Chains.
VAR Brand Experience: Micros, Radiant, IBM DataCap, Digital Dining, Sam4 register, Aloha, Hot Sauce, Monetra, Aldelo, Focus, Maitre, Microsale, Shift4, Squirrel, Soft Touch, IpCommerce, Skipjack, Pixelpoint, Cisco products
Petroleum Channel Expert (Ruby SuperSystem, Ruby2, Topaz XL, VeriFone Sapphire, Viper, Commander Site Controller)
Vertical partnering and development with SunTrust bank, Citibank, Huntington bank, Sovereign bank Citi Bank.
AdvanceMe cash advance product
Integrated merchant service with Cisco Products
Education
MIDDLESEX COUNTY COLLEGE, Middlesex County, NJ
Bachelors in Business Administration