KATHERINE NJI

*** **** ***** ****

Chestermere, AB T1X 1S9

Phone: 587-***-****

Email: acvu88@r.postjobfree.com

BACKGROUND

A reliable and passionate Administrative Assistant professional possessing an outstanding foundation in Business Administration with a focus in Accounting and Finance. Organized, customer oriented and fast learner who understands the impacts of customer loyalty.

CORE COMPETENCES

Excellent office management and bookkeeping skills

Devoted to data integrity and attention to details

High multi-tasking and prioritization abilities

Exceptional verbal & written communication skills

High level of inter-personal, problem solving, administrative and time-resources-management skills

Proof reading documents to a high standard

Call center management experience

Exceptionally good typing speed

In-depth knowledge in Microsoft Office

EDUCATION

BA Accounting, SAIT Polytechnic Expected 12/2016

B.Sc. Banking and Finance, University of Buea 10/2012

PROFESSIONAL EXPERIENCES

Administrative Assistant (Receptionist)

United Active Living 01/2015-Present

Developed highly empathetic client relationships leading to a friendly and conducive work environment for everyone by greeting visitors and determining to whom and when they could speak with specific individuals

Achieved positive company image by promptly responding to general inquiries from customers, members, staff, and residents via calls, mail, e-mail and fax, while providing accurate and useful information

Contributed to company’s profitability by maintaining accurate up to date company records and Compile financial records

Reduced trepidation by maintaining a calm atmosphere in times of emergency and followed required emergency procedures

Managed Residence’s Medical Reports and hospital appointments

Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices

Managed large volume of incoming and outgoing calls and solved problems as required.

Organized the scheduling of meetings, conferences, and events; distributed minutes for them. Used outlook and other software for this purpose

Implemented administrative policies and procedures for the office

Followed up and attended all company in-service training to handle emergency situations and apply good company ethics in a workplace environment

Role Player – Civilians in Battlespace

ST/OPS Tactical Training 06/2015 - 07/2016

Role played as a civilian, refugee, or war casualty in simulations used to test and prepare soldiers for situations that could be faced in career

Consciously served as an agent of cultural awareness and sensitivity to soldiers by portraying a way of life and speaking a language throughout the simulation that was foreign to soldiers in training

Took part in protests and anti-oppression rallying against the military and other radical groups; while voicing concerns to the media

Bank Teller

National Financial Credit Bank 10/2012 - 12/2014

Acted as a liaison between the bank and the customers by making sure customers get served correctly, at the right time and also acting as a first point of contact in case of a customer’s worries.

Processed withdrawals and deposits from customers and treated cash transaction with respective accounts while managing daily cash budget of over $50000

Accelerated company’s profitability by advising customers on account managements and effectively educating customers about the company and its products

Worked with account relation officers by checking customer’s loan application files, maintaining a strong relationship with the customers and acting as a guide to customers

Assisted the accountant on Cheque clearing both at inter branch and at interbank levels by following company cheque clearance procedures

Supported staff effectively in assigned project-based work

Effectively trained and oriented four new employees

Acquired knowledge on credit administration and credit monitoring which contributed to developing an effective problem solving skill

VOLUNNTEER EXPERIENCE

SAIT International Student Services 09/2015 – 04/2016

Assisted in orientating new international students and taking them on tours around the campus.

Attend and organize weekly “coffee time” meetings for international students

Acted as a tutor to international students facing challenges in courses like business Communication, Business Mathematics and Financial Accounting

LANGUAGESS

English (Fluent)

French (Fluent)

REFERENCES

Available upon request

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