Alan Bourassa

**** ******** **** ****, ***** Las Vegas, NV 89084 phone: 702-***-**** email: acvu73@r.postjobfree.com

Experience

Kaercher Insurance Nov 2008 to Jun 2016

Manager Information Systems / Special Projects

Reduced overhead costs by $115k yearly through streamlined management of agency technology and office relocation

Upgraded to IP phone system and implemented voice mail to email system to allow producers to have mobile office

Transitioned entire office to upgraded workstations with dual monitors, Microsoft Office 2010, and in-house Outlook to web access Outlook 365 all within one year of our office relocation

Property Casual Broker / Group Benefits Broker

Headed up new technology insurance coverage program for Unmanned Aircraft Systems (UAS)

Insured special operations UAS company contracted with a major metropolitan police department and a major motion picture company

Oversaw implementation of new Affordable Care Act law and its impact on group health accounts

Custom Benefit Consultants Oct 2005 to Oct 2007

Manager of Small Group Department / Group Benefits Broker

Managed overhaul of small group departments file system which streamlined renewal and servicing of all groups

Achieved 1st Quarter 2007 Sales Award for being first broker to reach $2k in sales commission

Orgill Singer Dec 2001 to Oct 2005

Manager Information Systems

Saved $60k of yearly company expenses by facilitating office relocation to a new facility and upgrading to a IP phone system from a PBX system

Upgraded Lotus Notes email server to Microsoft Outlook email server with no data loss for 60 users

Group Benefits Broker

Managed group health accounts from initial quotes through yearly renewal, including year-round account servicing

Generated a 17% increase in insurance premiums by crafting and implementing a new sales strategy

PDS Financial Corporation Mar 1999 to Jun 2001

Manager Information Systems

Oversaw MIS Department’s functions including personnel, system resources, budgets, and technical guidance

Implemented procedures for corporate security and policies by defining user securities on company servers

Coordinated install of data and phone system between Las Vegas office and new Reno office at The Gambler Casino

Rockwell International (Anaheim, CA, Newport Beach, CA, Palmdale, CA, Mexicali, Mexico) Dec 1981 to Sep 1998

Network Engineering / Aerospace Technician / Management

Saved company $250k in yearly expenses by installing network access from Newport Beach, CA Plant to Mexicali, Mexico Plant and El Paso, TX facility, allowing real-time access to testing data

Wrote software requirements and specifications for Rockwell Modem Testers that were used in Mexicali, Mex Plant

Troubleshot nuclear submarine guidance systems at Anaheim, CA Test Center for issues observed out at sea

Saved company $175k in expenses retrofitting burn-in fixtures for classified modems used in commercial test ovens

Worked on B1 Bomber R-DAC Test Trailers in Palmdale, CA that automated testing of pre-flight checkout which saved countless man hours during checkout

Managed electronics prototype lab for 40 engineers who designed circuits for modems and cell phone devices

Tested EMS shield requirements on Minuteman Missile at White Sands Missile Range, NM Nuclear Test Site

Education

University Of California Irvine, Irvine, CA - Certificate in Telecommunications Engineering (Majoring in WinNT)

National University, Irvine, CA - Bachelor of Science in Computer Science, University Leadership Scholarship Award

Control Data Institute, Bedford, MA – Certificate in Computer Technology, Certificate in Microprocessors

Additional Information

Previously held Clearances: SECRET and COMSEC (Rockwell – Anaheim, CA, Palmdale, CA, and White Sands, NM)

Rockwell International Telecommunications Letter of Commendation – Mexicali Network Project

Skybot Challenge 2015 – Volunteer for Skybot STEM focused curriculum of small Drones at Hyde Park Middle School

Completed UNLV Law Course (Privacy, Publicity & Defamation Class) - Part of Unmanned Aircraft Systems Certificate Program to help insurance underwriters understand exposure

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