Objective:
Seeking a Customer Service Representative OR Administrative Assistant position with a growing company in a corporate structure
Qualifications:
Offer more than 10 years of World Class Client relationship in the Health Care, Retail, and Technology Industry out of which the last 5 plus years have been spent in the Health Care Industry
Great ability to facilitate, negotiate and close deals with Vendors and Suppliers
Excellent skills for building strong relations with internal and external clients.
Excellent oral and written communication skill, Ability to self-manage strong problem solving skills
Appreciated by internal and external customers for exceptional follow through, integrity and commitment to qualify service
Assisted Subway Corporation with weekly payroll, Accounting, Accounts receivables, Budgeting, Invoicing etc.
Fluently speak English, Hindi, Punjabi, Urdu
Professional Experience:
Ayurvedic and Naturopathic Clinic, Bellevue WA, Front Desk Specialist January 2011-Present
Ayurvedic and Naturopathic Medical Clinic is a well Established practice of 3 Doctors with 30 plus years of practice, and a huge patient database. Ayurvedic and Naturopathic clinic has a Panch Karma division, Spa, and Medical outpatient practice. As a front desk specialist I was responsible of doing many tasks and became an expert in all 3 divisions of the Practice. Below I have given some bullet points that talk about my day to day tasks
Greeting and checking in office patients, collecting payments, answering multi-line phones and call routing, scheduling appointments, light typing, filing, and faxing
Take care of all medical & surgical supplies for office & all 3 divisions of the company
Assisted with Accounts Payable and Accounts Receivable, managed all Vendors
Trained New Employees as a Mentor, worked collaboratively with pharmacies, nurses, Dr.’s and Nurse Practisioner
Scheduled appointments with Specialists, Ultrasounds, CT scans, and other tests required at any one of several hospitals around the WA area
Subway Corporation, Bellevue WA, Office Manager Part – Time October 2013-March 2016
Successfully managed Sub-way operations which resulted in growth and steady sales. Managed staff of 10 people, monitored all the inventories, advertisements and supply chain.
Education
Bachelor of Arts : Commerce, 1998
SSM college Dinanagr Dinanagar, Punjab, India
Diploma in Computer applications, 2001
SSM College Dinanagar, Punjab, India
Professional References
Available upon request