Michelle Mahlstadt

Project Manager / Project Coordinator

Central NJ (908)/ NYC 313-4252 / Eastern PA

acvu3a@r.postjobfree.com

http://www.linkedin.com/in/mmahlstadt

Education

Degree Institution Year Completed

MS in Management Information

Systems

New Jersey Institute of Technology 2000

BA in Communications Rutgers University 1992

Certifications

Certification Institution Year Completed

Green Belt Certification County College of Morris 2014 Certificate in Project Management Villanova University 2004 Technologies/skills

MS Office Agile Project Management

MS Project Risk Mitigation Cross-functional Communications Leadership Lead, Manage & Direct Resources Research and Development Experience

Project Manager (Contractor); Various Organizations; April 2014 to Present

A medical center needed to adapt their processes to adhere to both new Social Security regulations and ICD10 medical coding processes. I assisted the office with developing procedures to enable the office to comply with new regulations while maintaining the same quality of care they offer to the new requirements.

A Foot-care specialist needed to streamline their documentation into an online system. I routinely made electronic copies of written documentation and maintained them in Solid Practice so that they can be quickly retrieved for clients and regulatory reasons.

Proprietary dental implant machines needed to be tracked and returned to the correct owner; I setup a system so that devices could be tracked when received and while being repaired; through this system, the devices were returned to the correct owner in working order.

A local training organization needed to procure space for various meeting across the country; I contacted various different venues to procure the best resources and rates for our customers; Clients reserved hotel rooms and admission to events through the various options I negotiated with venues. Fulfillment Associate; Amazon.com; April 2015 to July 2015

Merchandise is delivered to the warehouse, as Fulfillment Associate, I stored the merchandise in the warehouse; another group would select the merchandise for delivery to the customer

Merchandise location needed to be tracked in the warehouse; I used a wireless handheld scanner to indicate where specific items were stocked; Another group used similar scanners to retrieve the merchandise for shipment to customer

Wireless devices needed to be within about 10 feet of access point; devices frequently lost contact with access point and needed to be repaired quickly; I would reset the device, after which the device would come back online

IT Account Manger II/Technical Consultant; Sprint Corp.; July 2009 to March 2014 IT Account Manger II

Business Unit wanted to offer a $40/month unlimited plan for customers on Paylo; As a Business Consultant, I captured and interpreted customer requirements, STRQs, and other data from the business; I then worked with the IT Team to design a customized solution

The Internet Team wanted to start using a 3rd party software to track visits to website; I found a 3rd party provider that could track the sites traffic with little implementation on the Virgin Mobile internet site, and negotiated them to provide services; Sales through the internet were able to be tracked and the company save around $100,000 with the tool

Sprint wanted to implement LTE on the data network to run both voice and data traffic; A team of about 50 representatives was assembled to make sure all of the business units were represented; I championed for the Virgin Mobile business and our customers to implement many of the projects the businesses were thinking of into the LTE Rollout

Technical Consultant

Retail customers would bring their wireless devices to a Sprint Store for repair; I would assess their device and take notes on the problems they were having with their devices, I would then repair the device using tools available to me from Sprint, previous knowledge, and peer knowledge; after the device was repaired, I would return the device to the end-user and offer tips on how to prevent future damage

Once a month each retail Sprint Store would have to account for each device in their store; I would physically count all of the devices in the store, both in the store room and on the sales floor; the total number of devices would then be sent to Corporate Security for compliance issues Business Analyst; SmartStaff Professional Services; July 2007 to July 2009

Work with client's to assess their business needs and applications and assist them, to enhance productivity

Provide support and consulting on various billing, provisioning and a user account systems

Analyze corporate wireless billing systems to ensure the costs are correct Technical Sales Specialist; T-Mobile Inc.; January 2006 to November 2006

Support client IT departments in the installation of the Blackberry Enterprise Server (BES)

Participate in Friendly User Trials (FUT)s of pre-release wireless devices

Work with sales teams and clients to develop solutions to meet client needs

Work with clients to educate on and sell T=Mobile devices and services

Work with client's to assess their business needs and applications and assist them, to enhance productivity

Solutions Architect; AT&T Solutions; September 1999 to June 2003

Various regional utility companies needed to consolidate the management of the electrical grids for a large geographical area into one organization; I would meet with the client along with the Sales Teams to ascertain their current infrastructure and offer ways to consolidate the infrastructure; The formation of new offer evolved after the solution was implemented for 3 different regions; the gross sales for the offer totaled about 2 million a year per organization

Different healthcare organizations wanted to organize their medical records for different locations into a centralized area; I met with the different medical organizations to learn about their systems, security issues, and daily operations of the system to develop a plan and a network that would meet their needs; A new offer was designed that met the security, medical, governmental, and organizational needs of various healthcare providers

Two Fortune 500 financial institutions wanted to centralize their data networks so that information could be viewed, but not edited by local branches of the institutions; I met with each of the clients at their current data center to learn about their current operations; After meeting with my internal teams, I created a network that provided security, fault tolerance, and redundancy to hold the financial information for the clients of these financial organizations. Please contact me for references and any other materials you may need

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