JAMES ALEXANDRE

Plano, TX *****

469-***-****

acvu2l@r.postjobfree.com

EDUCATION

MBA & ATP Stanford University, Palo Alto, California. SUMMARY OF QUALIFICATIONS

Professional certify automotive trainer.

Excellent customer service.

Fluent in Italian and Spanish.

CAREER HISTORY

FREEMAN MAZDA AUTOMOTIVE GROUP: IRVING, TEXAS. 03-201*-**-**** Sales manager. I conducted daily training. Supervise Internet and the Vehicle Exchange Program. Work closely with the GSM to identify a market segment and initiated plans to develop the interest of a strong clientele.

SANTA MONICA AUTO GROUP: SANTA MONICA, CA 01-200*-**-**** Director of sales. Work closely with the dealer principal to develop strategies in marketing. Accountable for the allocation and advertising. Train sales staff and managers. I have a history of significant profits, volume and customer satisfaction achievements. Maintained the CSI index above dealer expectations. I resigned to relocate to Texas due to my wife career promotion with Hewlett- Packard.

WEST COVINA LINCOLN-MERCURY-MAZDA: WEST COVINA, CA. 11-199*-**-**** General sales manager. After my retirement as a Pilot with the U.S. Government I decided to accept a position at the dealership. I begin my new career in the sales department, I attended the Joe Verde sales seminars and I sold for approximately six months. I trained with Reynolds & Reynolds and I became a finance manager; a year later I was promoted to desk manager and in 1997 I became a GSM. I was accountable for the performance of the sales department and oversees the parts and service department. I handled marketing and advertising and fulfill responsibilities through effective personnel management.

U.S. DEPARTMENT OF FOREIGN AFFAIRS: WASHINGTON, D.C. 01-197*-**-**** Airline Captain. Transported Embassies personnel. Special operations. PERSONAL: Married, one daughter. Enjoy flying, reading and playing tennis. Excellent references upon request.