Donna Poteat, PHR Human Resources Manager Visionary ~ Organizational Development ~ Due Diligence ~ HR Policies and Procedures

321-***-**** acvu1f@r.postjobfree.com 315 Jacala Drive Merritt Island 32953

Proactive, innovative and quality-focused professional with a Bachelor of Arts in Organizational Communications and a stellar history of success in Mediation and Advocacy, Employment Law, HRIS Technologies, Staff Recruitment & Retention, Employee Relations, Standard Operating Procedures, as well as Orientation and Onboarding. Demonstrated ability to identify, research and implement comprehensive benefits solutions with focus on quality and cost savings. Strong background as an HR Generalist with hands-on experience in the recruitment lifecycle including hiring, onboarding and retention. Profound respect for regulatory compliance standards including writing personnel manuals, corporate policies, job descriptions and management reports while ensuring strict compliance with all company, state, and federal statutes, policies and procedures. Areas of Expertise include:

Strategic Planning & Forecasting

High-Level Confidentiality

Sourcing, Interviewing, Recruiting

Benefits Administration

Talent/Performance Management

HR Program/Project Management

Bookkeeping & Fiscal Management

Staff Training & Leadership

Alternative Dispute Resolution (ADR)

Experience & Notable Contributions

S&M METALS Orlando, FL 2013-Present

Metals recycling and sales company located in FL

Bookkeeper

Leverage key financial and record management acumen to track incoming and outgoing shipment of metal.

Key Accomplishments:

Manage accounts payable functions by paying invoices on time and ensuring proper account reconciliation techniques.

Deliver a high level of customer service and satisfaction while serving as title clerk for automobile and RV transactions.

TRI-TECH ELECTRONICS INC Orlando, FL 1992-2010

Designs, develops and manufactures solutions for critical applications

Human Resources Manager, 2000-2010

Human Resources Supervisor, 1995-2000

Marketing Assistant, 1992-1995

Spearheaded and established strategic business direction for HR operations including advising management in appropriate resolution of employee relations issues.

Key Accomplishments:

Identified legal requirements and government reporting regulations affecting human resources functions and brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

Researched, rewrote and implemented employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

Conducted diverse HR functions including: writing and revising job descriptions across all levels; shopping for and administering all employee benefits; administering general liability and auto insurances; mediating employee disputes; and maintaining all EEOC required reports.

Education & Training

Bachelor of Arts Degree in Organizational Communications, University of Central Florida, Orlando, FL

Certifications

PHR Certification

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