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Customer Service Engineer

Location:
United States
Posted:
July 23, 2016

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Resume:

RESUME

Karthik Parameswaran

# **/** ****** ***** *******

2nd Street, Kaladipet

Thiruvottiyur,

India, Tamil Nadu

Chennai-600019

Mobile : +919********* / 984*******

E-Mail : acvtzq@r.postjobfree.com

Professional Summary:

To obtain a full-time job that will enable me to use my strong customer service skills and ability to work well with others.

Skills

Strong verbal communication

Self-motivated

Team leadership

Fast learner

Highly dependable

Excellent attention to detail

Work History:

1. Senior Engineer Production & Quality in Michelin Tyres India Private Limited, Gummudipoodi - May 2012 to until now.

Career TimeLine as Senior Engineer:

Enforce safety rules on their team members to avoid them getting badly injured in cases of accidents and production hazards.

Analyzed the assigned projects and distributed tasks to the members as per their area of expertise

Material loss and recycling assessments are available and provide analysis of causes through 7QC tools and costs of processing.

Communicate the raw material loss assessments and the status of chute inventory.

Inspected the production area to verify that everything is operating properly. Managers of production processes are informed in the event of change or no achievement of results.

Internal processing of waste and recycling comply with referential, taking into account environmental constraints and central direction.

Monitored and improved productivity and ensured adherence to customer commitments.

All manufacturing operators know the processing rules for material loss and recycling which apply to their work station, and they are applied

Take part in technical research and evaluation in the shops to reduce generation of losses and chute.

Takes part in the inter-plant network and seeks to identify solutions for improvement.

Organizing the weekly meeting with team member to track the production issues in order to take the actions necessarly.

Delivered products are compliant with quality planning models and are manufactured in compliance with obtention standards.

All complaints, nonconformities, nonstandard situations and performance shifts are processed appropriately.

Help all operators gain quality job competencies (mentoring, training, etc.)

Analyzes current market quality results (new products, materials, before and after curing, architecture, complaints,

Nonconformities, etc.) and identifies the necessary corrective actions.

2.Worked in Cooper Bussmann India Pvt Ltd as Production Team Leader from Dec 2011 to May 2012

3. Worked in Foxconn India Private Limited as Production Team Leader from Nov 2007 to Dec 2011

Career Highlights as Production Team Leader:

Managed team of more than 60 employees across metal fabrication, assembly, and distribution departments as sole

supervisor of second shift production

Distribution of work load to operators in order to achieve daily production target.

Spearheaded effort to start Kanban system and trained others on its use.

Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth

opportunities

Preserving discipline according to safety rules. Implementation of safety audits, 5'S

Implement improvements to inventory control on the shop floor.

Implementing Foolproof System (POKA YOKE) in production line.

Analyzing the root cause for technical problems through 7-QC tools.

Knowledge in purchasing Consumable materials for machines & Equipment’s.

Simultaneously working towards productivity and quality improvement through Kaizen activities.

To reduce the labor cost as excess staff can be identified and thereby overstaffing can be avoided

Maintaining the relevant documents of Production like work instruction, process flow charts, & user maintenance

activities.

Basic knowledge in SAP(PP)

Ensuring the line rejections are less than 2%

Achieve cost reduction in the tools, fixture and material used.

Planning and implementing UPH and promote optimal production by maintaining a risk free inventory to

Meet the required targets based on Demand.

Ensure manufacturing process & ISO Standards to documented process.

Process Level III Documents which includes (SOP, POP, Work Instructions & Records), Contributing towards

Company Wide Initiatives & Business Analysis.

Formulating Key Performance Index (KPI) of the production division

Well versed ISO 14001 & OHSAS 18001, Operation Management, Supply chain management & Lean Tools.

Equipment Handled

Handling of PMBU&PABU Machine with Level 2 Automation used to Weigh Chemicals for Tyres.

Basic Knowledge about Mixing Process to produce semifinshed product for tyres

Stamping Machines Tool Loading and Trouble Shooting during the uncertainly in production.

CHING FONG & SEYI type of stamping machine (WITH 110Ton to 200Ton with high speed machines up to

(40-150 rpm)

Handle stamping tool such as progressive tools, shielding tool with double feeding with high-end flatness of 0.1mm.

Automatic Product Collecting Machine.

Significant Achievements

Improved productivity from 5 Man minutes to 2 man minutes in production line by introducing simple

automation & by Effective line balancing.

Analyzing the in house rejection & reduced the rejection through implementing new process improvements

Conducting the time study analysis with IE and set productivity norms for the manufacturing line for man and

Machine.

Modified the shielding can process in an efficient way by reducing the scrap rate from 4 % to 1.5 %.

Certified internal Auditor for the OHSAS18001:2007 certification by the organization

Strength

Adapting to the changing environments of the organizations and meeting its demands for my Success.

Very good learner, self-motivated with positive attitude

Strong communication skill

Possess a good team building accessibility and proper job allocation

Trained in Brazil for Production Activities nearly 1 Year and learned Tyre Manufacturing Process.

Academic Details:

Course

Institution

Board /

University

Year of

Completion

Aggregate MBA(HRM)

Madras University

Madras University

2009

69%

B.E(EEE)

Vel Srs college of multimedia

Anna University

2007

70.33

Personal Details:

Name Karthik Parameswaran

Date of Birth 09-03-1986 (31 years)

Fathers’ Name Mr.R.Parameswaran.

Mother name Mrs.P.Rani

Marital Status Married blessed with one little daughter.

Languages Known Tamil, English, and Portuguese.

Hobbies Listening Music, Browsing.

Passport no G4001415 (Valid passport)

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Place: Chennai Date: (P.Karthik)



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