Carlos Guillermo Dávila
***** ******** **., **********, **. 19947
302-***-**** (C)
acvtzk@r.postjobfree.com
Summary
As a high-energy manager, I have been successful in building and motivating dynamic teams. I work hard to cultivate a culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I am a results-focused individual with 10 years of progressive leadership experience. I am able to transform high-potential staff into outstanding leaders, who demonstrate the creativity and savvy that is critical to financial and operational success.
Highlights
Excellent communication skills
Compelling leadership skills
Business analysis
Team building
Staff development
Cross-functional team management
Supervision and training
Skilled negotiator
Experience
Business consultant October 2014 to November 2015
Guayaquil, Guayas / Ecuador
Municipal Transit Authority of Santo Domingo – Ecuador
Development of an audit process, protocols and services, to identify the main problems of administrative,
Operational plan - security and commercial bus terminal of Santo Domingo, through the development of regulations and manuals.
Business consultant January 2014 to October 2015
Guayaquil, Guayas / Ecuador
Espol TV
Marketing Plan Development and creation of a sales department.
Development of new television programming.
Market research to determine the preferences of consumers, application of focus groups.
University professor. August 2013 to September 2015
Guayaquil, Guayas / Ecuador
Challenged and motivated students through in-depth lectures and discussions.
Lectured and communicated effectively with students from diverse backgrounds.
Inspired students to translate their academic interests into the real world by taking positive actions.
Initiated thought-provoking classroom discussions to help students develop their critical thinking abilities.
Maintained regularly-scheduled office hours to advise and assist students.
Reviewed admissions folders for students admitted to the Master s degree program.
Attended workshops on learning goals, classroom management, and student motivation and engaging learning activities.
Santa Maria University
Dictated courses:
Business creation
Marketing management
Sales Management
Negotiating and Selling
Marketing Services
Industrial marketing.
Quevedo University
Dictated courses:
Business plan
Financial administration
International marketing
International Trade
Management trainer February 2009 to January 2016
Guayaquil, Guayas / Ecuador
Offered specific training programs to help employees maintain and improve job skills.
Developed training program for specific, assigned job tasks.
Developed and delivered all technical training materials.
Trained account executives on marketing, sales and product lines.
Led learning enhancement classes focused on improving academic and people skills needed for success in the workforce.
CTTI (Professional training center of Santa Maria University)
Dictated courses:
Trading Tools
Key Account Management (KAM)
Leadership and Motivation
Personnel Management
Fedexpor (Exporters Federation of Ecuador)
Dictated courses:
Negotiation Processes and International Marketing for market diversification
Management of the supply chain
Interagua (Water Supply Company of Guayaquil – Ecuador)
Dictated courses:
Administrative management.
National Director of authorization certificates January 2014 to June 2014
National Transit Authority of Ecuador
Guayaquil, Guayas / Ecuador
Negotiated contractual agreements for the country including transportation agreements.
Executed budget amendments for projects such as the Transportation project.
Wrote and revised memos, budgetary documents and press releases.
Prepared and submitted an annual report on the finances and administrative activities of the department.
Implemented a safety surcharge to help fund internal and contracted public safety services.
Adjudge contracts operating road transport services.
Control and monitoring of bus terminals.
Project management and institutional strengthening of investment and current expenditure.
Secretary Advisor August 2011 to December 2012
Ministry of Internal Affairs of Ecuador
Management information for monitoring and analysis of Units against Money Laundering.
Administer and manage the project of creation of the Community Police Units.
Work together with the other institutions on the new Integrated Security System 911.
Sales Manager June 2009 to August 2011
ABINBEV (AMBEV ECUADOR)
Managed a $70M sales portfolio.
Achieved 85% of quota within the first year as Sales Manager.
Increased market share by 15% over the course of a 2010.
Grew number of customers by 35% in 2010.
Hired and trained all sales staff for new store location.
Determined merchandise price schedules and discount rates.
Monitored customer preferences to determine focus of sales efforts.
Generated monthly and annual sales reports.
Created and directed sales team training and development programs.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Trained in negotiations and time management.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Evaluated return-on-investment and profit-loss projections.
Collaborated with advertising and promotion managers to promote products and services.
Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
Created sales strategies to promote advertising offerings and motivate larger deals.
Managed new product and content releases.
Managed all company customer engagement campaigns
Project Manager October 2007 to June 2009
El Rosado Corporation
Developing new procedures to improve the processes of the organization.
Develop manuals: processes, procedures and users of the new system of corporate credit cards.
Implement the new system and procedures of credit card user.
Managed a project budget of $5M.
Defined project deliverables and monitored status of tasks.
Drafted action plans and led meetings with department executives to review project status and proposed changes.
Delivered status reports to stakeholders for budgeting and planning purposes.
Monitored team progress and enforced deadlines.
Developed new analytics tool to allow senior management to understand the impact of each project.
Customs Official (Internal Affairs) February 2003 to October 2007
Ecuadorian Customs
Managing several projects to meet the goals of institutional strengthening plan.
Implement the modernization of customs.
Perform the Strategic Plan of Customs and their respective operational plans, complemented with the project Management and Strategic Management of Customs.
Investigate alleged irregularities by customs officers.
Receive training from Customs of the French Government and the Anti-Narcotics Police and as a government team member of CIFAD to combat money laundering.
Be considered by ACAMS to join the group to combat money laundering and terrorist financing.
Operations management January 2001 to February 2003
Megaseguridad (Security Company)
Managed more than 1200 security officers for educational institutions, public facilities and private businesses.
Identified inefficiencies and made recommendations for process improvements.
Installed, maintained and repaired security systems and programmable logic controls.
Designed security policies, alarm response protocols and access card guidelines.
Recommended improvements in security systems and procedures.
Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
Education
Espiritu Santo University 2010
MBA: Master of Business Administration
Guayaquil, Guayas / Ecuador
Espiritu Santo University 2004
BBA: Business Administration
Guayaquil, Guayas / Ecuador
Minor in Finance.
Minor in International finances
Nuevo Mundo High School 1996
High School Diploma: Physics and Mathematics
Guayaquil, Guayas / Ecuador
Training courses
Course Evaluation and Project Development.
International Seminar on Port Modernization.
Seminar on the Prevention of Money Laundering.
Member of ACAMS (Association of Certified Anti - Money Laundering Specialists)
Course traffic control species CITES.
Course on Money Laundering Control, issued by the CIFAD - French Government
Other Experience
Lieutenant of Fire Department of Guayaquil September 1995 to March 2005
Firefighter Training Program certification.
EPA Hazardous Materials Technician certification.
Executive Fire Officer Certification.