shundra green

Houston, TX *****

acvtyy@r.postjobfree.com - 713-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Csa Front End Customer Service

Lowe's Home Improvement - Houston, TX - May 2015 to Present Responsibilities

Processing Customer Refunds Completing Online Internet Orders Cashier Answering And Transferring Incoming Calls To The Correct Departments front face stocking merchandise Credit card approvals 7 - step problem solving cash handling

Accomplishments

Completed 900 Hour Medical Assistant Course Graduated With Honor Role Status Received Certified Cosmetologist Licence Received Cash Awards Featured In Elite Styles Magazine Also Received Employee Of The Month For Out Standing Customer Service

Skills Used

Integrity And Professionalism

Professional Hair Stylist

Precious Hair Designs - Houston, TX - March 1997 to May 2016 Responsibilities

Owner And Operator Retail Sales Marketing And Advertising Appointment Setting Cutting And Styling Hair Accomplishments

The Impact That I Have On People At The Salon Is A Positive And Uplifting One Skills Used

Excellent Customer Service

Dispatcher/Customer Service

Bhullar Transport - Houston, TX - September 2014 to December 2014 Booking truckers routes keeping track of truckers gas milege accounts payable and accounts receivable organizing truckers log in sheets phone collections AM Cook

Winterhaven Nursing Facility - Houston, TX - March 2013 to December 2013 Am cook prepared meals for 150 residents each day portion controls monitor correct sodium intake according to individual guidelines washed dishes restocked food products in dry pantry and in the freezer cleaned and maintained a safe work environment for residents staff and the employees Assistant Store Manager Trainee

Family Dollar - Houston, TX - May 2012 to December 2012 Opening and closing cash handling stocking and merchandising products unloading truck building store displays training new hires maintaining a clean and safe environment Non Certified Medical Assistant

Tejas Urgent Care Clinic - Houston, TX - December 2009 to January 2010 Responsibilities

Front And Back Office Non Certified Medical Assistant Filing Answering Phone Appointment Setting Taking Patient Vitals Lab Work Blood Draws

Accomplishments

Became A Valuable Commodity With Tejas Urgent Care Clinic The Impact That I Left On The Patients Was A Positive One Because I Cared For Each And Everyone Of Them As If They We're Members Of My Family EDUCATION

Medical Assistant

Northwest Educational Center - Houston, TX

2009

Diploma

Aldine High School - Houston, TX

Certified Cosmetologist

Visible Changes University - Houston, TX

SKILLS

Excellent communication multitasker 7 step problem solver cash handler cashier sales credit card approval received employee of the month for outstanding loss prevention maintain highest level of repeat customers by providing them with a easy fast and friendly shopping bill payment or return experience I make sure that every customer encounters a pleasant return at the service desk (10+ years), Phone operator stocking merchandise building store displays cash handling strong written and verbal communications processing online internet orders inputting data for new credit card applicants invoicing sales reciepts confirming over the phone orders prioritizing and orginizing service desk area awesome custmer relations with staff members managers and employees able to 7 step problem solve self sufficient capable of working with or with out any supervision job will be completed with one hundred percent in accuracy recieved employee of the month for outstanding loss prevention of the stores merchandise (10+ years), Data entry phone operator process returns and refund money back to the customers account cash handling pro sales getting new customers signed up and approved for credit card organizing and keeping the service desk clean and safe for the employees and staff excellent multitasker knowledgeable in outside lawn and garden area self sufficient able to work with or with out supervision job duties will be completed on time and finished with one hundred percent accuracy (10+ years)

AWARDS

Employee Of The Month

January 2016

Out Standing Job Performance In Customer Service And Loss Prevention Medical Assistant

January 2009

Graduated At The Top Of The Class Completed 9 Month Medical Assistant Program With Honor Role Status Hair Stylist

2013

Recieved Cash Prize And Featured In KBSDAH Magaxine In Local Hair Show Event And Elite Hair Magazine CERTIFICATIONS

Hair Stylist

March 1997 to Present

Owner & Operator Of Precious Hair Designs Marketing And Advertising For The Salon Product Sales And Appointment Setting Cutting And Styling Hair

GROUPS

Sam's Club

March 2003 to Present

ADDITIONAL INFORMATION

Attention Hiring Manager my main goal is to secure a full time fair paying job position that is not just a job but a career in which I can retire from if given the opportunity I will represent the company with dignity and integrity thank you in advance take care and God bless I hope to hear from you soon

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