Professional Summary

Flexible team player with experience providing administrative support

Proficient in MS Office and able to type a minimum of 40 wpm

Excellent work ethic and strong customer service skills

PROFESSIONAL EXPERIENCE:

Leasing Consultant

Assisted management with high priority projects, receptionist duties, file organization, research and business development.

Processed forms, reports, and documents timely and efficiently.

Created letters, memos, emails, and ads using Microsoft software.

Served at busy front desk by courteously answering multiple line phones.

Gave rental receipts and copies of lease agreements for residents.

Provided successful customer service to residents and guests.

Handled service repair requests and concerns from residents with efficiency and diplomacy.

Greeted guests and provided information about community.

Office Assistant

Utilized Microsoft Office Applications to create and update documents

Input data entry in Word and Excel

Answered phones and transferred calls

Greeted visitors and clients and directed them to the appropriate staff member

Faxed, scanned, filed and copied documents

Kept the office area clean and organized

Retrieved information when requested

Typed documents, reports and correspondence

Cashier

Greeted customers and took orders in a friendly and timely matter

Handled cash and credit card transactions

Maintained a good attitude with every customer and my coworkers

Assisted other staff members in taking orders when needed

Clean the rest area and kitchen

Receptionist/Peer Mentor

Helped at-risk youth resolve conflicts in a productive and peaceful way

Organized marches in neighborhoods

Performed clerical duties

Answered phones and responded to questions regarding services offered

Passed out flyers and promoted organizational projects

WORK HISTORY:

Dahlgren Apartments, Washington, DC 01/2015 – 05/2015

McDonalds Restaurant, Washington, D.C 10/2012 – 02/2013

Child & Family Services Agency, Washington, D.C 01/2010 – 05/2010

One Stop Career Center, Washington, D.C 10/2009 – 01/2010

Peaceaholics, Washington, D.C 05/2005 – 11/2007

EDUCATION:

C.H.O.I.C.E. Academy Senior High School

High School Diploma

Washington, D.C

Graduated in 2009

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