PINKY SEBOGODI

NAME: Pinky Ipeleng

SURNAME: Sebogodi

DATE OF BIRTH: 1984 October 1984

Cell Nr: 083*******/072*******

EMAIL: acvtve@r.postjobfree.com

RES ADDRESS: 811 Block AA

Soshanguve

0152

Pretoria

QUALIFICATION: Diploma in IT

EDUCATIONAL BACKGROUND

HIGH SCHOOL ATTENDED: Letsatsing Science High School (2002) SUBJECTS PASSED: ENGLISH

SETSWANA

AFRIKAANS

BIOLOGY

PHYSICAL SCIENCE

HIGHEST GRADE PASSED : 12

TERTIARY EDUCATION

SCHOOL ATTENDED: College Campus

COURSE: Information Technology (Programming)

QUALIFICATION: Diploma

YEAR OBTAINED: 2007

SUBJECTS AND MODULES COVERED:

SQL Server

Java

Web Development

Object Oriented Programming

System Analysis & Design

Internet Email

Microsoft Office

WORK EXPERIENCE

Sep 2011 -

current

Direct Transact, IT System Operator/Monitor

Responsibilities:

- Monitors and controls the operations of Direct Transact systems: Chanel, Postilion, Moniteur, Gift Card,Enterprise, Saint system and Network system

(OP Manager and CCTV)as well as monitoring the Bankservafrica system: WEBTANGO.

Duties

Excellent communication skills both verbal and written

Help Desk operations Services for Absa gift cards

Monitoring all Direct transact systems

Reporting incidents occurred to the relevant person(s)

Logging calls for errors occurred on the system to relevant person(s)

Creating incidents on the log system and make follow ups Report and create incidents for faulty ATM’s to the relevant person(s)

Resolving client queries regarding any errors occurring on the system

Monitoring company’s entire network and escalation to the relevant person and to Telkom.

Monitoring of Network components (servers, Routers, Switches, Desktops, Firewalls, Domain controllers, Prod Servers, URLS, Remote Office and LAN) with the usage of Microsoft Operations Manager

Monitoring XCOM and FTP services for servers

Sending, Scheduling and receiving files via XCOM and FTP with the usage of Settlement Account Interface and Chanel System

-

Mar 2009 –

Feb 2010

State Information Technology Agency(SITA)

Learnership Programme

Gijima AST – National Certificate – Information Technology: System Development – NQF Level 5 – SAQA ID No.48872 Modules:

- Life Skills

- Entrepreneurship

- Open Office

- Business Communication

- Gathering Techniques

- Computer Programming

- Personal Development

- SQL Server(2 months)

Isett Seta : National Certificate – Information Technology: System Development – NLRD 48872

State Information Technology Agency(SITA), Internship Position Responsibilities:

- Passwords Administrator(Cura/Boss )& Web Development REFERENCES

1. Mr Samuel Mothupi(Manager – SITA)

Tel No. 012-***-****

Cell No. 083-***-****

2. Mrs Kearabetswe Mokoka(Mentor- SITA)

Tel No. 012-***-****

Cell No. 083-***-****

3. Mr Promise Mashala

Senior Operator: Direct Transact

TEL: 080********/ 012*******

Contact this candidate