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Customer Service Manager

Location:
Rosemère, QC, Canada
Posted:
July 23, 2016

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Resume:

JAMES FARLEY

** ** ****, *****-*******,Qc.

514-***-****

acvtv1@r.postjobfree.com

James Farley

** ** ****,*****-*******,Qc., 514-***-****, acvtv1@r.postjobfree.com Workmanship

Oct. 2009- Apr. 2015

Fix Aerospace Inc. : Director of Operation

Avionic integration (15 employes)

North America, from El Paso, Texas to Yellowknife NT. Mod setup, Service Bulletin integration.

Return to Lease airplane inspection Q400-CRJ 100-200 Start up team for Bombardier (CRJ 900) DELTA

Bombardier Mobile Repair Team. (Dash 8 300-400/

CRJ’S/Challenger)

Aircrafts inspection & evaluation (UTAIR Russia)

Management (Project Manager)

AMO build up

Sept 2006- 2009 Manager, Avionic / Mechanic : Exeltech aerospace (CRJ200- 700-900, Dash8, ATR 42 and 72, )

2002-2006 Supersor/ Manager AMO of the delivery center (CRJ 200-700- 900)

BOMBARDIER, Mirabel, Qc.

• management (Budgets, financial years target, employees coaching.)

• Take care of the quality of the customer presentation product (aircrafts)

• Implantation of CSSL comity

• Managing of all aircrafts around the world who making demo .

• KAIZEN system implematation

• Special project

1998-2002 SUPERVISOR of Pre flight and Mod Line of CRJ700 BOMBARDIER, Dorval, Qc.

1990-1998

Crew chief and Avionic + Mechanic

CL415, CL604, CRJ 200.

BOMBARDIER, Dorval, Qc.

JAMES FARLEY

30 du cerf, Morin-Heights,Qc.

514-***-****

acvtv1@r.postjobfree.com

James Farley

30 du Cerf,Morin-Heights,Qc., 514-***-****, acvtv1@r.postjobfree.com Schollarship

YORK UNIVERSITY

• Management Certificate

ETS

• Robotic Production (2 years completed for the Bac) ENA. – National Aerospace College.

• Avionic Diploma

other Skills

BOMBARDIER

• Engine run certified: CL415-CL604-CRJ200-700-900.DASH8-100/200/300/400

• Taking Decisions

• Time management and priorities

• Mobilization of a team

• ``Leadership``

• Management of Environment

• Work Quality

• SIX SIGMA Champion

• Performance Management

• LEAN MANUFACTURING

• Customer service (YALE UNIVERSITY)

• Computer Skills

• Strong interpersonal skills

• Plan activities and set priorities quickly.

• Strong ability of the environment KAIZEN

• LEADER



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