Ramona Bogdan

*** ******** **, **********, **, **193

Cell Phone: 224-***-****

Email: acvtpp@r.postjobfree.com

Objective

Motivated business professional with extensive operational and office experience, seeking an Administrative Assistant position that will allow me to utilize my skills, ability and experience to ensure the company’s success.

I have over two years’ experience in AR, AP and Payroll, and twenty six years in retail sales operation. My background includes but it’s not limited to quick learner, excellent problem solver, and great time management skills. I can easily motivate the team to achieve company goals. While being proficient in giving valuable decision and taking the feedback from the employees, I am an expert in taking the order from the seniors and giving valuable suggestions.

Professional Experience

Direct by Remodelers Inc.

Manager/Administrator/Office Manager to Owner – (Jan 2013-Present)

Local Construction Company specializing in remodeling, rehabbing and conversions throughout the Chicago land area.

Handled the business budget plans and proposals (work orders for all jobs pertaining to each individual contract), outlining quarterly and annual goals to ensure profitable results.

Controlled all bookkeeping (accounts payable/receivable, credit card transactions, data entry, invoices, and payroll).

Set appointments for clients and sales representatives (in charge of all follow-ups with clients).

Presented monthly budgeting proposals to outline and effective strategy for growth and promotion of company and carried out execution upon approval.

Planned and executed all meetings with clients to review proposals and sign contracts.

In charge of building relations and assuring customers were satisfied.

Controlled all creative and placement aspects for the company name and logo, responsible for all advertising campaigns and client relations. Visited with different vendors and established relationship and contracts.

Responsible for updating the business calendar and all travel arrangements (domestic and international)

Proficient in MS Office (Word, Excel, Power Point, Outlook)

Excellent Multi-Tasking Skills and Calendar Management

Jewel Osco, Itasca, IL

Deli /Food Service Operational Specialist (Jan 2014-Present)

Operational, leadership and full P&L accountability for 20 stores, 20 direct reports, with annual sales of $26,000,000

Increased sales in deli /food service by double digits in the last two quarters

Identified opportunities and trained employees to improve service and operating performance.

Provide regular communication to the District Management on store results, opportunities and improvement plans.

Supervise new stores and remodels, implement programs and objectives, and train store personnel.

Oversee compliance with policies and procedures set up by appropriate regulatory agencies.

Assist Service Deli Merchandising Director in developing and implementing programs and policies designed to increase sales and profits of departments and achieve planned results.

Identify potential future managers and assist in the training, mentoring and development of those employees.

Dominick`s Finer Foods, Oakbrook, IL (1990-Jan 2014)

Deli /Food Service Merchandiser (2005-2014)

Operational, leadership and full P&L accountability for 18 stores, 18 direct reports

Successfully managed all operational need resulting from a increases sales 2012 vs. 2011 by $1 mill

2012 achieved award for increased net gain by 10.3%

Provide information and support to stores on new items, holiday merchandising, and quality standards.

Oversee compliance with policies and procedures set up by Safeway and appropriate regulatory agencies.

Identify potential future managers and assist in the training, mentoring and development of those employees. 16 employees promoted to deli managers position and assistance in the past 24 months.

Maintain personal files of poor performance employees

Participate in the performance appraisal of the Service Deli managers

Bakery MDO- Special six months project

Identified opportunities and training Service Bakery employees to improve service and operating performance on a daily basis.

Responsible for generating results through multiple teams, communicating and influencing across the organization and having a key focus on customer service, sales, and profits.

Primarily responsible for the development and execution of all corporate retail initiatives. This included frequent communication of new initiatives

Identified potential successors and assist in the training and development of those employees and participate in the performance appraisal of the Service Bakery managers in their markets.

Reviewed financial transactions and monitor budget to ensure efficient operations.

Deli Clerk/ Assistant Deli Manger/ Deli Manager (1990-2005)

Responsibilities included assisting Deli Manger in everyday operations, including opening, maintain, closing deli counter and sales floor merchandising.

Accountable for the overall performance in deli /food service department for sales, yearly profit, merchandising, special promotions.

Responsibilities include providing superior customer service, inventory, quality of all products, employees scheduling, training and payroll.

Directed and led on a successful startup of 5 new stores during 1999-2004 with more then 15-20 employees.

Achievements

2011 Merchandiser of the year award

Overall rating EE- Exceed Expectations for 2011 and 2012

2011 and 2012 achieved first place in the division on Customer Service program.

Education

Bachelor of Business Administration and Accounting, State University, Timisoara, Romania

Additional Certification/Qualifications

Personal Planning and Selection Business Data Communication

Compensation and Performance Staffing and Selection

H&R Block -Tax Prepare-on line course

Skills

Multi-lingual ( English and Romanian)

Proficient in MS Office (Word, Excel, Power Point, Outlook)

Excellent Multi-Tasking Skills and Calendar Management

References

Available upon request

Contact this candidate