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Microsoft Office, customer service, bilingual, organization

Location:
Gresham, OR
Posted:
July 22, 2016

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Resume:

Florina Cervantes

***** * ******** ** *** F*** Portland, OR 97233 / Cell: 360-***-****/ Email:acvtn4@r.postjobfree.com Relevant Skills:

Bilingual and Bicultural Coupled with Interpersonal Skills and Marketing:

Engage, recruit and retain over 150 underserved Non-Native English speaking adult- students to participate and complete a life, career and academic planning program resulting in an 80% success placement. Participate in the creation of a multilingual and multicultural marketing and communication plan targeted at first-generation, underserved and urban adult-learners in language and computer-literacy resulting in the retention and completion of 625 students

Project and Personnel Management Coupled with Leadership and Development:

Develop, co-facilitate and lead a Spanish outreach program engaging over 150 Non- Native English speaking and first generation students in life, career and academic planning and mentorship

Lead and facilitate over 20 new-employee trainings for safe and effective use of industrial machinery and safety protocol every month Use of Microsoft Office Programs to Research, Analyze, Report, Quantitative, Fiscal and Operational Data

Utilize MS Excel to create and tracking daily, weekly, monthly and quarterly fiscal records coupled with the creation of fiscal and personnel reports for a non-profit organization serving 625 Non-Native English speaking adult-students

Analyze, assess and sort over 100,000 individual items for quality control weekly coupled with the use of Point-of-Sales software to track, analyze and sort sales for 50 wholesale buyer’s monthly

Education:

Bachelor of Science Business Administration: Mar. 2011 Dec. 2015 Eastern Oregon University, La Grande OR

State of Oregon Domestic Violence Advocacy Training Jan.2016 Mar. 2016 Work, Volunteer and Project Experience:

Tax Preparer (3 seasons) VITA IRS: Portland, Oregon Dec. 2015 Ap. 2016 Leader and Mentor Mount Hood Community College Sep. 2010 Mar.2014 Gresham, OR

Quality Control Inspector & Production Assistant Staffmark/RR Donnelly Jun. 2005 Dec.2012 Portland, OR

Coordinator Assistant, Gresham OR June 2009 June 2012 Cashier Debbie’s Bookstore, Oxnard CA Jan. 2003 May.2005



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