Jessica Johnston

*** **** **** ***. 214-***-****

Richardson, TX 75080 acvtl7@r.postjobfree.com

Administrative Assistant

HIGHLY ORGANIZED VERSATILE COLLABORATIVE

Proactive, enthusiastic professional with extensive experience supporting and advancing organizational objectives, excellent communicator skilled in cultivating and strengthening relationships with peers, managers, clients and stakeholders. I am Self-Management and engage in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve my performance. Recognizes and defines problems; challenges others to identify alternative solutions, and plans to solve those problems. I adapt to change in the work environment in ways that help work-unit staff keep projects "on course."

Areas Of Expertise

Administrative Support

Quality Customer Service

Organizational Skills

Sales & Marketing

Work Independently

Relationship Building

Complex Calendaring

Reporting & Documentation

Time Management

Motivated Self Starter

Quality Assurance

Issue Resolution

Cross-Team Collaboration

Communications

Multi Task

Professional Experience

ADMISITRATIVE ASSISTANT, 2014-PRESENT

AMIGOS LIBRARY SERVICES, DALLAS, TX

Primary contact for TAE

Administrative support

Manage daily inter library Loans : Book going throughout Texas, Oklahoma, Arkansas

Assist TAE Members with service and questions regarding courier service

Maintained Client Database (CRM) and Listserv by inputting client profile and ongoing updates

Prepared and distributed weekly and monthly reports

Able to resolve moderately complex problems and issues on a daily basis

General knowledge of Microsoft, with ability to generate and distribute reports and build spreadsheets using Microsoft Excel

Library Administrative assistant, 2004-2014

Richardson High School, Richardson, TX

Manage, update and optimize complex calendar to ensure accurate, comprehensive records

Process and sort all materials, including books, audiovisual and computer software

Center of influence for students and teachers on automated information systems and filing

Technical Expertise

Microsoft Office Suite: Access, Excel, Outlook, PowerPoint, Word, CMR (Customer relationship Management Software)

Education

Secondary Education Coursework, University of Central Oklahoma, Edmond, OK

Fashion/Interior Design and Marketing Training, Miss Wades Fashion College, Dallas, TX

Interior Design, Tech University, Lubbock, TX

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