Francesco Rigillo

** ****** *****, **** *******, NJ 07936

Home-973-***-**** Cell-973-***-****

E-Mail - acvtda@r.postjobfree.com

CAREER SKILLS / KNOWLEDGE

* Labor Relations * P & L Control

* Team Building * Menu Planning

* Project Management * HACCP Implementation / Trainer

* Productivity Improvement * Inventory / Cost Control

* Executive Chef * Computer Software / Hardware

* Food Safety * Quality Assurance

* Cost reduction strategies * Culinary Arts and Training

* Hours analysis / Control * ServeSafe

CAREER EXPERIENCE

GATE GOURMET, Inc. – LaGuardia, NY 2013 – Present

General Manager

General Manager of the Gate Gourmet airline catering facility in LaGuardia, NY. Directly responsible for 6 airlines. Major airline customers include - American Airlines, Delta, American Eagle, Delta Shuttle, West Jet, Amtrak and several private charter airlines. Responsibilities include, but not limited to managing all departments of facility, food department, warehouse, transportation, equipment and sanitation, liquor and beverage. Hiring of management and hourly staff, scheduling, quality control, financial control of budgets, payroll, labor, food cost, HR functions, inventory control, P & L control, Food Safety, Sanitation, HACCP, USDA, FDA, OSHA and local regulatory authorities. Employee and customer relations. Lean manufacturing and supply chain process implementation.

SODEXO - NEW JERSEY, 2009 – 2013

Area General Manager

Area General Manager for large retirement community of homes in NJ, consisting of five communities. Direct reporting lines from GM’s, providing, financial, developmental, training and coaching for all five communities. Director of Dining Services at a full CCRC, managing a 250 bed continuing care retirement community in northern NJ for Sodexo’s Senior Living division. Community areas include; Independent living, assisted living, assisted living plus, memory support and health care areas. Responsibilities include, but not limited to hiring of management and hourly dietary staff, scheduling, training, coaching, manager and associate development, quality control, financial control of budgets, payroll, labor, food cost, menu development, inventory control, Food Safety, Sanitation, local regulatory authorities. Client, resident and employee relations. Safety Chairman and District Purchasing Champion.

BENSI RESTAURANT GROUP - NEW JERSEY, 2006 – 2009

General Manager / Partner

General Manager for Bensi Restaurant group, managed the opening of two restaurant locations from construction through grand opening. Startup and set up of systems and responsible for successful opening procedures. General Manager for a New Jersey location. Managing daily operation of front and back of house. Responsibilities include, but not limited to hiring of management and hourly staff, scheduling, quality control, financial control of budgets, payroll, labor, food cost, HR functions, inventory control, Food Safety, Sanitation, local regulatory authorities. Employee and guest relations.

GATE GOURMET DIVISION AMERICA – Elizabeth, NJ 2003 – 2006

General Manager

General Manager of the Gate Gourmet airline catering facility in Elizabeth, NJ. Directly responsible for 13 airlines. Major airline customers include - American Airlines, United Airline, Delta, Air Canada, Alaska Air, America West, Swiss, Air Portugal, Federal Express, Song and several private charter airlines. Responsibilities include, but not limited to managing all departments of facility, food department, warehouse, transportation, equipment and sanitation, liquor and beverage. Hiring of management and hourly staff, scheduling, quality control, financial control of budgets, payroll, labor, food cost, HR functions, inventory control, P & L control, Food Safety, Sanitation, HACCP, USDA, FDA, OSHA and local regulatory authorities. Employee and customer relations. Lean manufacturing and supply chain process implementation.

CONTINENTAL AIRLINE – CHELSEA FOOD SERVICES, Newark, NJ 1997 – 2003

Senior Manager – SCO / Business Process / Project Development/ IS / IT

Implemented much needed systems, processes; upgraded systems control, increased productivity increasing the company’s bottom line. Responsibilities also include Quality Assurance; maintain network and computer systems, manage operations center. Member of Senior Manager Process Improvement Team. Senior Manager of LEAN manufacturing. Implementing and overseeing process improvement for three catering locations, Newark, NJ, Cleveland, OH and Denver, CO.

Operation Manager - Food Department

Responsibility included supervision of 7 managers and 331 associates. Controlling production, productivity and cost, providing 30 – 40 thousand meals a day for Continental Airlines, Continental Express and Alitalia. Senior Account manager for Alitalia Airlines.

EDUCATION

Rutgers University

Culinary Institute of America

MILITARY

United States Navy

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