Danielle T Stone

acvt7v@r.postjobfree.com **** Fortuna Parkway Clay, New York 13041 315-***-****

Objective

I am seeking the opportunity to join a team of highly engaged team members that will benefit from my experience. I will provide unprecedented human resources that will build and enhance talent. I am a highly productive, enthusiastic, flexible individual that will bring the right talent for the right area.

Skills

I have experience in human resources which includes but is not limited to sourcing, hiring, training, and on-boarding. I have an uncanny ability to choose the right candidate for the right staffing area in a fast paced customer service environment. Managing staffing and planning, time sheets, processing payroll, scheduling, and participation in associate engagement. I have experience with the ICIMS and Workforce Management programs.

I have excellent customer service, merchandising and human resource skills to contribute to your team. My service skills have helped my team achieve and maintain scores well above the standard in overall satisfaction for customer service.

Responsible for meeting staffing goals to reach peak service initiatives during critical selling periods. I achieved the staffing goals well before the peak. Taking an active role in team development and associate engagement. My contribution will help develop key team members and build a bench for future growth.

Solves problems and makes smart decisions that drive sales, profit and customer loyalty. Execute work efficiently and effectively inspiring strong performances. Partners with leaders on all engagement, inclusions and associate relation activities that allow associates to put customers first.

Establishes challenging standards, inspires and holds self and others accountable to achieve results. Actively participates on team with a positive diverse attitude and is open to new and different ideas. Consistently meets established performances standards for the role, including product and service sales, customer service, profit, productivity and attendance.

Experience

HUMAN RESOURCE SUPERVISOR JCPENNEY May 2014-April 2016

Oswego, NY

Jan Edwards Store Manager

Manage timesheets, process payroll, scheduling a staff over 100, using the workforce management program. Interview, hire, train, on-board and develop. Meeting all New York State Employment and OSHA compliances. Partner with the leaders to ensure that the new hire is placed in the appropriate area to have the fullest impact on customer service. Ensured that credit and on-line goals are achieved by motivating associates to meet performance goals. Acting as “Manager of the Day” in absence of store manager. Responsible for operational tasks in a fast paced retail environment performing opening and closing duties as a key carrier.

HUMAN RESOURCE MANAGER BONTON OCT 2012 TO MAY 2014

Destiny USA, Syracuse, NY

Tammy Depew Store Manager

Manage timesheets, process payroll, scheduling a staff over 75 using the ICIMs program. Interview, hire, on-board, develop and train. Partner with the supervisors to ensure

that the new hire is placed in the appropriate area to have the fullest impact on customer service. Ensuring pricing and signing, recovery and stock team processes are executed. Managed store processes in the absence of the store manager.Responsible for operational tasks in a fast paced retail environment performing opening and closing duties as an exempt key carrier.

DEPARTMENT/DIVISION SUPERVISOR JCPENNEY JUNE 2007 TO OCT 2012

Destiny USA, Syracuse, NY

Supervised team by providing guidance and support, developing the team, coaching performance, taking action on performance and productivity concerns. Execution of merchandise in the lingerie, handbags, shoe, and fine/fashion jewelry departments according to store set planners. Insuring sales goals were made by tracking trends and

owning the business. Performed customer service and operational functions of opening and closing the store as a key carrier.

SALES ASSOCIATE JCPENNEY SEPT. 2006 TO JUNE 2007

Amherst,NY

Sales associate Misses Department/ Lingerie conducting specialty services to customers.

Performed merchandise sets meeting the seasonal presentation standards.

Provided exceptional customer service to meet sales objectives.

References:

Jan Edwards JCPenney

Destiny USA Syracuse, NY (HR)

Oswego Plaza, Oswego, NY (GM)

Sangertown Square, New Hartford, NY (GM)

315-***-**** Cell

Professional Connection – 8yrs

Cindy Tynan JCPenney

Oswego Plaza, Oswego, NY

315-***-**** Cell

Co-Worker -2yrs

Irene Krul JCPenney

Oswego Plaza, Oswego, NY

315-***-**** Cell

Co-Worker -2yrs

(More upon request)

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