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Management Manager

Location:
United States
Salary:
100000
Posted:
July 23, 2016

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Resume:

June **** to University of Nevada-Reno, Reno, NV

date Senior PeopleSoft Administrator – Supported all Production and downstream instances of PeopleSoft Portal and CSS 9.1 (Tools 8.53). Responsible for maintenance, patching (CA) and UNIX shell scripting.

October 2006 Turner Broadcasting, Inc, Atlanta, Ga

to April 2015 PeopleSoft Administrator – Supported all Production and downstream instances of Portal 9.0, Financial 8.9, and HCM 8.8 Peoplesoft installations. Responsible for:

Pre and post downstream environment refresh activities

Assist with the application of individual fixes, patches, Tax updates in DEMO and Development environments as needed

Document the procedures of all support and maintenance activities (including the creation of a 500+ page Standard Operating Environment document)

Manage, Document and execute Disaster Recovery process for Financials, HCM, and Portal environments

Maintain all application related shell and batch scripts, communicating with all customers and vendors

Maintain all ssh, gpg, and PeopleSoft, keys and certificates

Work closely with Architecture group to ensure that all tasks get documented and well understood prior to accepting support responsibilities

Work with the all Project Managers to schedule resources for new projects going into production requiring infrastructure support

Nov 2002 to Metropolitan Transportation Authority, New York, NY

Oct 2006 Senior Project Manager - Responsible for the installation, configuration, and management of PeopleSoft 8.8 Human Resources, Financials, EPM, and Portal, on-site at the Headquarters of the Metropolitan Transportation Authority (New York). Responsible for:

The Web, Database and Report servers. Configured for load installation of the PeopleSoft product suites on customer hardware, which includes Application, balancing and failover

Re-deploying Application Servers, Process Schedulers, and Web Servers for all products, whenever required

Performing troubleshooting and maintenance for Application Servers, Process Schedulers, and Web Servers for all products

The setup and maintenance of temporary environments during hardware upgrades, ensuring that all products remained accessible for the duration of the upgrade

Creating and updating Queries

Loading, starting up, and administering PeopleSoft during off-site Disaster Recovery drills and during system move from one location to another

Assisting in the creation and maintenance of layout document for development and production environments, including all PeopleSoft components, infrastructure configuration, connections, IP addresses, port numbers

Upgrade of PeopleTools for all 33 instances of PeopleSoft (manual and through use of PeopleSoft Upgrade Assistant), for both Development and Production environments

UNIX scripting and all UNIX support

Oct 2001 to AXS-One, Inc, Rutherford, NJ

Sep 2002 Project Consultant - Responsible for establishing and documenting QA and release procedures, while managing current critical release process for the AXSPoint Central and Exchange product lines (UNIX, NT, Windows 2000 based software product).

Nov 1999 to Multex/BuzzCompany.com, New York, NY

Aug 2001 Director of Services - Working with BuzzPower, a Client/Server software product that runs on Windows 2000, Windows NT, and Sun Solaris, that turns websites into E-communities by adding discussion forums and chat capabilities. Responsible for:

Setup and management of the Pre-Sales and Post-Sales product Technical Support group

Management and administration of company wide software licensing

Setup and management of the product Quality Assurance group (Quality Assurance was done manually, with Astra QuickTest, Microsoft web stress tool Homer, and Load Runner)

Setup and management of the product Training group

Setup and management of the product Documentation group (documents written in Microsoft Word, and Adobe PDF format)

Distribution of all software releases and user notes

Creation, documenting, and enforcing of all processes involved with each of the aforementioned groups

Oct 1994 to Computron Software Inc, Rutherford, NJ

Nov 1999 COOL Services Manager – Working with COOL, a Client/Server software product that runs on Windows NT, and most UNIX platforms, doing data archival and data retrieval. Primary backup responsibilities for the support of Computron’s financial software packages

Responsible for the creation, management, and training of the COOL Hotline Support group, achieving solid reputation for quality customer support

Responsible for the management of product licensing creation and distribution

Provided support for worldwide customer base of over 150 companies for the COOL product

Responsible for the creation and management of the Quality Assurance group for the COOL product

Responsible for the rewriting of the COOL User and Administrator’s Manuals

Responsible for the creation, duplication, and worldwide distribution of all software patches and user notes

Responsible for the installation and maintenance of the software product and release environments

Responsible for internal and customer DOS/UNIX support

HARDWARE

Sun, HP, IBM, DecStation, VAX, MicroVAX, PC, Macintosh, Data General, GenRad

SOFTWARE

Linux, Solaris, AIX, UX, Aegis, Ultrix, VMS, Windows

PRODUCTS

PeopleSoft HCM, Financials, EPM, ELM, Portal, Oracle OAS, SQL, WebLogic, Tuxedo, BuzzPower, HTML, Unicenter, COOL, ADOBE Acrobat, MS Office Suite, CADAT, Patchman, Informix

LANGUAGES

English, German, a knowledge of French

EDUCATION

Mountain State University, Beckley, WV

Bachelor of Science, Computer Science

Skillsvine Academy, successful completion of PeopleSoft 9.2, PUM,

PeopleTools 8.54 training and upgrade class

Computer Associates, Gold Certification in Unicenter

Learning Tree International, Certification of UNIX Systems Administrator

Oracle, Certification in Application Server 10g R2, Administration I

REFERENCES

Available upon request



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