June **** to University of Nevada-Reno, Reno, NV
date Senior PeopleSoft Administrator – Supported all Production and downstream instances of PeopleSoft Portal and CSS 9.1 (Tools 8.53). Responsible for maintenance, patching (CA) and UNIX shell scripting.
October 2006 Turner Broadcasting, Inc, Atlanta, Ga
to April 2015 PeopleSoft Administrator – Supported all Production and downstream instances of Portal 9.0, Financial 8.9, and HCM 8.8 Peoplesoft installations. Responsible for:
Pre and post downstream environment refresh activities
Assist with the application of individual fixes, patches, Tax updates in DEMO and Development environments as needed
Document the procedures of all support and maintenance activities (including the creation of a 500+ page Standard Operating Environment document)
Manage, Document and execute Disaster Recovery process for Financials, HCM, and Portal environments
Maintain all application related shell and batch scripts, communicating with all customers and vendors
Maintain all ssh, gpg, and PeopleSoft, keys and certificates
Work closely with Architecture group to ensure that all tasks get documented and well understood prior to accepting support responsibilities
Work with the all Project Managers to schedule resources for new projects going into production requiring infrastructure support
Nov 2002 to Metropolitan Transportation Authority, New York, NY
Oct 2006 Senior Project Manager - Responsible for the installation, configuration, and management of PeopleSoft 8.8 Human Resources, Financials, EPM, and Portal, on-site at the Headquarters of the Metropolitan Transportation Authority (New York). Responsible for:
The Web, Database and Report servers. Configured for load installation of the PeopleSoft product suites on customer hardware, which includes Application, balancing and failover
Re-deploying Application Servers, Process Schedulers, and Web Servers for all products, whenever required
Performing troubleshooting and maintenance for Application Servers, Process Schedulers, and Web Servers for all products
The setup and maintenance of temporary environments during hardware upgrades, ensuring that all products remained accessible for the duration of the upgrade
Creating and updating Queries
Loading, starting up, and administering PeopleSoft during off-site Disaster Recovery drills and during system move from one location to another
Assisting in the creation and maintenance of layout document for development and production environments, including all PeopleSoft components, infrastructure configuration, connections, IP addresses, port numbers
Upgrade of PeopleTools for all 33 instances of PeopleSoft (manual and through use of PeopleSoft Upgrade Assistant), for both Development and Production environments
UNIX scripting and all UNIX support
Oct 2001 to AXS-One, Inc, Rutherford, NJ
Sep 2002 Project Consultant - Responsible for establishing and documenting QA and release procedures, while managing current critical release process for the AXSPoint Central and Exchange product lines (UNIX, NT, Windows 2000 based software product).
Nov 1999 to Multex/BuzzCompany.com, New York, NY
Aug 2001 Director of Services - Working with BuzzPower, a Client/Server software product that runs on Windows 2000, Windows NT, and Sun Solaris, that turns websites into E-communities by adding discussion forums and chat capabilities. Responsible for:
Setup and management of the Pre-Sales and Post-Sales product Technical Support group
Management and administration of company wide software licensing
Setup and management of the product Quality Assurance group (Quality Assurance was done manually, with Astra QuickTest, Microsoft web stress tool Homer, and Load Runner)
Setup and management of the product Training group
Setup and management of the product Documentation group (documents written in Microsoft Word, and Adobe PDF format)
Distribution of all software releases and user notes
Creation, documenting, and enforcing of all processes involved with each of the aforementioned groups
Oct 1994 to Computron Software Inc, Rutherford, NJ
Nov 1999 COOL Services Manager – Working with COOL, a Client/Server software product that runs on Windows NT, and most UNIX platforms, doing data archival and data retrieval. Primary backup responsibilities for the support of Computron’s financial software packages
Responsible for the creation, management, and training of the COOL Hotline Support group, achieving solid reputation for quality customer support
Responsible for the management of product licensing creation and distribution
Provided support for worldwide customer base of over 150 companies for the COOL product
Responsible for the creation and management of the Quality Assurance group for the COOL product
Responsible for the rewriting of the COOL User and Administrator’s Manuals
Responsible for the creation, duplication, and worldwide distribution of all software patches and user notes
Responsible for the installation and maintenance of the software product and release environments
Responsible for internal and customer DOS/UNIX support
HARDWARE
Sun, HP, IBM, DecStation, VAX, MicroVAX, PC, Macintosh, Data General, GenRad
SOFTWARE
Linux, Solaris, AIX, UX, Aegis, Ultrix, VMS, Windows
PRODUCTS
PeopleSoft HCM, Financials, EPM, ELM, Portal, Oracle OAS, SQL, WebLogic, Tuxedo, BuzzPower, HTML, Unicenter, COOL, ADOBE Acrobat, MS Office Suite, CADAT, Patchman, Informix
LANGUAGES
English, German, a knowledge of French
EDUCATION
Mountain State University, Beckley, WV
Bachelor of Science, Computer Science
Skillsvine Academy, successful completion of PeopleSoft 9.2, PUM,
PeopleTools 8.54 training and upgrade class
Computer Associates, Gold Certification in Unicenter
Learning Tree International, Certification of UNIX Systems Administrator
Oracle, Certification in Application Server 10g R2, Administration I
REFERENCES
Available upon request