Objective
To secure a position where I can use my 20 years’ experience in computer, TV, and network installation, maintenance and repair.
Experience
Staples Corporation Glen Mills, PA
**/**** ** present
“Easy Tech” supervisor. Computer and cell phone repair, sales, cash register and onsite customer home computer repairs.
Log computers into OMS
Trouble shoot computers brought in for repair
Set up newly purchased laptops and desktops for customers: installing new software, etc. (HP, Dell, Acer, Compaq, I-Pad, Samsung Tablet and Amazon Fire Tablet)
Repair I-Phone and Samsung cell phones: replacing screens and charging ports
Installation of software: Windows 10, Office 365, various manufacturers’ virus programs
Clone hard drives utilizing cloning software
Installation of network cards
Repairing computers at customers’ homes
Set up and repair printers
Maintenance of internal POS system
Trouble shooting “Copy and Print” department printers (Xerox)
Instructed customers on use of software (Windows 10, Office 365, virus programs, Quick Books, etc.)
Self employed Linwood, PA
10 years
Network installation and setup: Cisco, NETGEAR, and Buffalo
Computer installation, configuring to wireless and wired networks
Configure wireless HP, Canon, Xerox and Ricoh printers for multiple users
Installation of network cards in laptops and desktops (HP, Dell, CybertronPC)
IP and BNC Camera installation
Set up and configure multiple sound cards per system
Install label printers (DYMO, Brother)
Install and configure system boards (laptops and desktops)
Set up cloud servers (Western Digital, Cisco and Buffalo)
Set up and install document scanners (billing)
Install CAT 5 and CAT 6 wiring for data transfer and VOIP systems
Configured VOIP systems
Install pre made fiber optic wire
Imaging and cloning of hard drives
Instructed customers on use of software (Windows 10, Office 365, virus programs, Quick Books, etc.)
Set up and connect laptops and desktops to the internet
Set up Microsoft and email accounts (Google, Yahoo, Heaven Net)
ATX Communications Bala Cynwyd, PA
1year
Telephone and fiber optic installation, Washington, D.C. to New York City, NY.
Installation of telephone and network lines for individual customers located between New York and Washington, D.C.
Cisco VOIP router installation and trouble shoot
Fleming County Hospital Flemingsburg, KY
2years
Maintenance of all hospital computers and network. Duties included installation of CAT 3 and CAT 5 wire and fiber optics for hospital network.
Maintain in house network
Repair desktops:
oHard drive installation
oNetwork card installation
oScuzzy hard drive installation
oConfiguring multiple monitors for each user
oRun fiber optic wire from server to server
oInstalled software: POS software, operating system, and client specific software
Ohio Computers Maysville, KY
2 years
Computer repair and windows / virus software installation.
Installed operating systems
Built new desk tops
Installed local Police Department software
GSK Pharmaceuticals Blue Bell, PA
2 years
Network specialist
Set up and maintain client specific software (pharmaceutical research)
Trouble shoot network issues
Suburban Cable Wallingford, PA
Overhead and underground cable installation, internet and TV set up.
Operated ditch witch to prepare for underground installation
Underground installation of Tamaqua wire and splicing to PADS
Set up desktops and television sets for internet use
Skills
Computer repair
Cell phone repair
Software expert
Knowledgeable in all Windows operating systems
Virus protection expert
Internet and email setup
Data recovery
Excellent printer skills (inkjet and laser)
Network imaging and migration
Software Experience
Windows XP to Windows 10 expert
Office 365 expert
Blue Iris security system expert
Adobe Pro
Avery Design
AVG Tune Up
Dashlane Password Manager
Draw Plus x8
Essential Fax x8
Graphic Design Studio
Lync Sys
Quicken 2016
Quick Books 2016
Total System Care
WS FTP
Zoom Text 10.1 (vision impaired)
Win Zip
Norton Antivirus
McAfee Internet Security
Kaspersky Internet Security
Staples Square POS
Education
Flemingsburg High School – diploma
WERX Repair Service – certified cell phone repair course. Certification included I-Phone, LG and Samsung cell phones.