Kev i n Hu ( * * * ) * * * - * * * * H u . K e v i n . W@ g m a i l . c o m

S u mm a r y o f Q u a l i f i c a t i o n s

Trilingual customer service representative with over 4 years of experience.Excellences in customer service, sales, and communication skills. Experienced Administrative Assistant, successful in project management and systems administration. Creative, resourceful and flexible, able to adapt to changing priorities and ability to maintain a positive attitude and strong work ethic. P ROF E S S I ONA L

E X P E R I E NC E

Assistant Manager: Premier Renal Care 2015 – Present Assist the manager in organizing, planning and implementing strategy. Answers phones, greet patients and visitors. Supervise and motivate staffs. Create reports, analyze and interpret data. Oversaw recruitment process, training, and development.Innovated new filing system that increased productivity and workflow. Night Auditor: Hotel 91 2012 – 2015

Imputed reservations into the hotel operating system. Provided information to guests and managed transactions. Created, analyzed and evaluated accounting documentation, previous reports, data, and flowcharts.Submitted and reconciled expense reports. Directed operations and appearance of the front desk of the hotel. Pharmacy Technician: Rite Aid Pharmacy 2012 – 2012 Worked under the supervision of a licensed pharmacist, assisted the head pharmacist to provide medication and other health care products to patients and consumers. Administrative Assistant: Baruch College 2012 – 2012 Answered and directed phone calls. Organized and scheduled meetings and appointments. Produced and distributed correspondence memos, letters, faxes and forms. Managed office supply inventory. Provided general support to guests. EDUCAT ION

Bachelor of Science: Baruch College (New York, NY), Focused on Finance, and Biological Science.

2009 - 2013

GPA 3.7

VOLUNTEER

WORK

NYU PAVERS Volunteer: Bellevue Hospital Center ER 2015 Malaria Research Assistant: New York Presbyterian Hospital 2015 Ambulatory Volunteer: Mount Sinai Beth Israel Hospital 2013 TECHN I CAL

SK I LL S

Chinese Mandarin, Chinese Cantonese, Microsoft Word, Microsoft Excel, Photoshop, Opera, iClinic with MDland, Analytical/ Research Skills, Computer/ Technical Literacy, Written Communication, Time Management, Creativity, Critical Thinking, Problem Solving.