Roger Grimm

Golden Valley, MN

acvsz4@r.postjobfree.com - 763-***-****

WORK EXPERIENCE

Owner/President Postal Service Plus, Inc. - Minneapolis, MN January 1990 to April 2002 Responsibilities

Owned and operated a multi business service center in a retail strip mall competing with the likes of the Fed Ex and UPS Stores.

• Provided Packaging and shipping UPS, FedEx and US Postal Services

• Faxing, hi-speed duplication services, voice mail, business cards, laminating, rubber stamps,

• Hourly Mac and PC rental, typing service including formatting resumes. Printing and scanning.

• Private mail box rental which included forwarding mail.

• Managed all aspects of billing, ordering supplies, customer service, hiring and firing, scheduling, purchasing Accomplishments

• Customer service award from the Governor of Minnesota

• Built tremendous customer loyalty and repeat business over the years

• Considered “best in the business” as expressed by customers who also used competitor’s services Skills Used

• Excellent customer service skills

• Quick to solve problems for customers and provide meaningful solutions in a very short matter of time

• Negotiating contracts with suppliers and bidding large jobs for customers

• Computer skills – Proficient in MS Word and Excel, DOS based systems and Lab View. Assembler III Data Sciences International - New Brighton, MN May 2002 to June 2013 Responsibilities

Performed several critical assembly and test operations in the manufacturing of small implantable products. These included:

• Calibration for Pressure and Temperature.

• Offset testing

• Temperature Compensation

• Operating the Sterilizing and Paralyene Coating machines.

• Preventive maintenance on equipment.

• Helped in assembling of receivers which picked up the signals from transmitters.

• Refurbished, tested and inspected returned product. Accomplishments

• Very approachable and well liked. Collaborated with team members continuously striving for continuous improvement

• Regarded as expert in the area of operating the manufacturing computers, pressure and temperature equipment.

• Trained the support engineers on many of the different systems I worked on.

• Quick learner – was cross trained to cover the vast majority of all manufacturing and test operations. Skills Used

• Computer skills – Proficient in MS Word and Excel, DOS based systems and Lab View.

• Soldering small parts under the scope.

• Excellent communication skills.

• Quality oriented

EDUCATION

Computer Technician Degree Control Data Institute 1987 to 1989 History North Hennepin Community College 1985 to 1987 Computer Science and History University of Wisconsin 1984 to 1985 Additional Education/Courses Augsburg College 1981 to 1983 Dale Carnegie 1995

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