PARVINDER KAUR

**/***, *** *****, **** Patel Nagar, New Delhi – 110008

987-***-****

acvsxf@r.postjobfree.com

CAREER OBJECTIVE:

To utilize my skills in a growing & reputed organization with a view to achieve higher growth in my career contribute in the development of organization by hard work & sincerity.

WORKING EXPERIENCE:

Worked as an Academic Counselor in IMS LEARNING RESOURCES PVT. LTD. (CP) from April 2015 to June 2016.

Job Profile:- Counseling of Walk-ins and effective follow up with prospects. Handling email & telephonic queries. Guiding students to select the relevant academic program. Handling admission related responsibilities. Mentors students through resolving queries and other problem. Keeping track of daily enquiries. Regular MIS updation. Help in scheduling, announcements & sometimes with logistics..

Worked as an Academic Counselor in NATIONAL INSTITUTE OF PLANNING & MANAGEMENT from November 2014 to April 2015.

Job Profile:- To educate students of India and Abroad regarding different courses related to Management and Technology over call and convert them into admission. To attend the Walk-in.

Worked as a Business Development Executive (BDE) in STOCKSTROKES INVESTMENT ADVISORS PVT. LTD. (Sister Concern of MERITS CAPITAL PVT. LTD.). From April 2013 to December 2013.

Job Profile:- To monitor & operate the EXE (Software used to send calls to the clients for trading).To cross tally the profit after calculating & update the same to the website. To generate the leads for the sales team so that clients can take the subscription packages & can open a trading account.

Worked as a Customer Relation Executive (CRE) in India Time Shopping (EFFORT BPO PVT. LTD.) From September 2011 to January 2013.

Job Profile: To receive inbound calls & to make outbound calls to place the orders & to sort out customer queries for different products. Being a top performer of the process another work is to supervise the floor as well.

Worked as a Customer Service Executive (CSE) in Hewlett Packard (SERCO BPO) from November 2010 to July 2011.

Job Profile: To update the customer about the engineer visit in their co. & to sort out their issues, to coordinate with the engineers & to close the generated case.

EDUCATIONAL QUALIFICATIONS:

Pursuing MBA From Symbiosis University, Pune.

Graduate (B.Com.) Programme from Delhi University .

Passed XIIth from C.B.S.E.

Passed Xth from C.B.S.E.

OTHER QUALIFICATION:

One Year Certificate Course in Computer Operator & Programming Assistant (C.O.P.A) from Sri Guru Harkrishan I.T.C, Tilak Nagar, New Delhi.

Certificate course in Computer Assembling, Maintenance & Networking from Micro, Small, Medium Enterprises Development Institute (MSME), Okhla.

COMPUTER EXPOSURE:

Operating System

Win 2000+

Ms-Office

Ms-Word, Ms-Excel, Ms-PowerPoint

DBMS

FoxPro, Visual FoxPro

Languages

C, C++

Other

Internet Awareness

Typing Speed

25-30 wpm

PERSONAL DETAILS:

Date of Birth

16th Nov. 1989

Father’s Name

S. Eminder Singh

Marital Status

Un-Married

Nationality

Indian

Languages known

English, Hindi & Punjabi

Religion

Sikh

Hobbies

Interacting with new people & Surfing on Internet.

STRENGTHS:

Honesty

Punctuality

Extrovert

Carrier Conscious

DECLARATION:

I solemnly declare that all the above mentioned particulars are true to the best of my knowledge and belief.

Date:

Place: New Delhi (PARVINDER KAUR)

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