Mr. Chavis Randle Hill **** Thomas Ave Unit B

469-***-**** Dallas Texas 75204

acvsut@r.postjobfree.com

Core Competencies

SAP Reports Business Objects Advanced Excel Internet and Multimedia Resources Advanced Microsoft Office Applications Data Mining J.D. Edwards General Accounting SOX Supply and Demand Financial Planning Audit Schedules Telecommunications Semiconductor Month End Close Audits Internal & External Financial Statements

Accomplishments

Reduced customer’s Days Sales Outstanding

Streamlined Physical Audit Process while reducing team from six people to two

Reduced the amount of customer discrepancies each year

Maintained a portfolio of accounts <8 past due

Documented internal controls for month-end and quarter-end activities

Present organization’s processes, goals, and achievements to Controller and CFO of Fortune 100 Company

Create documentation and lead team in gaining ISO Certification at Samsung Inc.

Work History

Reverse Logistics Order Manger – September 2013 to Present

Samsung Electronics America

Manage all duties in regards to inventory aging to ensure proper levels of inventory of service parts.

Manage the process for delivering the parts to the customer.

Manage the priority level of delivering parts to customers based on the type of customers and the liabilities for non-deliveries

Meets with customers frequently, solicits adequacy of performance and responds to customer questions and issues. Responds to and resolves customer billing and invoicing issues. Sets and communicates performance expectations, reports results against plans, identifies issues, and initiates corrective actions which required ensuring most effective service performance.

Performs complex administrative duties requiring oversight, attention to detail and analysis; performs strategic planning and financial analysis, including assisting in preparation of specialized project budgets to include staffing and operational needs.

The ability to read, interprets, simplify the description and create understanding of technical product information from technical descriptions and documents to clear, easy to understand and customer acceptable product service information.

Plan, organize and prioritize multiple and simultaneous projects, issues and activities.

Read, interpret, simplify the description and create understanding of technical product information from technical descriptions and documents to clear, easy to understand and customer acceptable product service information.

Communicate in writing, through email, reports, or orally, product service matters to highly varied audiences from the least technical customer to the most experienced service operations manager.

The ability to clearly define objectives, identify tasks and work assignments, give technical direction and make decisions based upon applied knowledge of alternatives and work experience.

Business, Sales and Financial Analyst March 2013 – September 2013 (Contractor)

Hitachi Hi-Tech America

Analyze financial, business, and operational data to determine feasibility of physical

moves and equipment sales.

Compile, publish & review with management P/L statements for all Service cost centers

resolving issues and discrepancies with management, making recommendations as to

expense reporting and handling.

Responsible for maintaining accounts receivable, accounts payable, customer credit,

exposure, and the other related accounts, and preparing related entries and reconciling the related accounts.

oCoordinate multiple key accounting functions and activities, i.e. credit management, order and sales, sales tax, inventory, fixed assets, budget, general ledger system, etc.

oBuild and manage reports for G/L and Customer accounts using Microsoft Forecast. By using Multi/Single Row for each account determine forecast. Within the Microsoft Dynamic ERP system.

Create sales order, purchase order, delivery note and invoice.

Work with Corporate Risk Department establish and review customer accounts.

Coordinate long outstanding balance reporting in monthly basis and physical

inventory of goods on quarterly basis.

Ensure accuracy of billing and make collection calls in timely manner.

Communicate with vendors and process vendor payments.

Complete receivables, payables, and general ledger postings in time to close books by the first business day of every month.

Interface with HQ Accounting to resolve pending issues concerning General Ledger

accounts and monthly closing activities.

Calculate and process sales commission report for internal sales representatives and

external sales agents.

Reconcile accounts and generate reports for assigned areas of responsibility on a weekly and monthly basis. Review and follow up any outstanding issues.

Prepare reports for corporate Accounting Department and internal/external auditors in

areas of responsibility.

Conduct physical inventory and reconciliation.

Ensure proper financial reporting is reflected for any organization changes.

Complie and reviews budgets using actual performance, previous budget figures,

estimated revenue, expense reports, and other data sources to control funds and provide for proper financial administration.

Develop desk procedures, documentation and cross train associates.

Operations Manager (Delivery) December 2012 – March 2013 (Contractor)

Ericsson

Receives, confirms, and follows up on customer purchase orders

Creates, confirms, follows up, and maintains sales orders and projects within SAP

Monitors and closes outstanding order/project issues

Handles and executes order change requests

Creates, confirms, follows up, initiates, and closes supplier POs within SAP

Monitors and closes outstanding vendor issues

Ensures delivery of purchase order from the suppliers to agreed location

Acts on order deviations (new delivery dates from suppliers, new delivery plans from customers)

Creates, confirms, follows up, initiates, and closes deliveries within SAP

Coordinates with DSP to perform final delivery to customer site

Monitors and closes outstanding delivery issues

Creates, confirms, follows up, and initiates invoicing within SAP

Monitors and closes outstanding invoicing issues

Handles claims issues according to work instructions

Supervise team of 4 people, schedule and lead meeting via conference calls.

Financial Analyst July 2012 – November 2012 (Contractor)

McKesson

Assists in reviews of financial and internal controls to determine whether such controls are adequate to meet management objectives and ensure the safeguarding of assets; recommends and implements security and system control procedures.

Assists with the provision of advisory services to departments with respect to updating rebates and interpreting billing rates; recommends alternative solutions to cost accounting problems.

Performs specific tasks related to reviews of management practices and policies; recommends changes to enhance operating efficiencies. Create Reports in Business Warehouse and Business Objects as a cross functionality of SAP.

Distributor Accountant and Credit Correspondent February 2005 – July 2012

Texas Instruments Incorporated

Investigate and respond back on a timely basis to Distributor disputes regarding ship and debits, price protection, Scrap and ORI audits with supporting documents such as EDI feeds from Channel Management and copies of invoices to ensure there are no inaccurate deductions taken out from distributors.

SAP reports using transactions VA01,VA02,VA03 FBL5N, OAOR, MB52, VK13, etc.

Create Queries in Business Objects for inventory and pricing

Travel too and coordinate with Distributor to conduct physical inventory audits. Audit 1% inventory and 1% amount of entire Distributor parts. Create sample to tie to TI systems. Complete audit report finding to be presented to upper management. First year on audit efficiency improved by reducing the audit team from 6 to 2 people.

Process Credit Memos for adjustments, such as shortage, price discrepancy, discounts, currency adjustment, freight charges, returns, damage items, duplicate invoices, and missing shipments.

Ensure we don’t over credit the customer by checking the supporting documents and back-up. Process Debit Memos to invoice or re-invoice for any adjustment on restocking fees, currency issues, correction to original invoice, and transferring goods between customers. Ensure and maintain returns (RA) being processed in warehouse and make sure the chargeback amount does not exceed the total authorized amount. Confirm, verify and notify sales and customer if there is any discrepancy with RA so that RA equals the chargeback amount. Facilitate monthly, quarterly, and annual close to ensure all accounting duties are completed, correctly.

After warehouse generates the receiving reports on RMA, run the credit memos in the sales order module and make sure the credit amount is reflected on customer’s account. Track credit memos tying them together with the chargeback deductions that are taken from customer payments.

Coordinate quarterly scrap allowance between sales, distributor, and Rochester. Effectively contributed to improving process to better streamline process and reduce cycle time.

Complete annual physical audit of owned inventory by visiting customer’s warehouse.

Credit Correspondent Lead

Collect & monitor AR for an assigned portfolio of customers while reviewing upcoming trends and risk exposure.

Represent the Company in a positive and professional manner given the variety of customers for which services are provided and handle/overcome customer objections while maintaining the relationship.

SAP reports using transactions VA01,VA02,VA03 FBL5N, OAOR, MB52, VK13,and Business Objects

Direct customer contact to collect receivables, provide reconciliations of customer balances, resolve issues and negotiate settlements, while protecting the Company’s assets.

Respond to customer inquiries and review documents to further explain, interpret and support billing, while following up for resolution.

Assist in maintaining collection efforts on high risk accounts and be able to proactively spot trends within the portfolio prior to a bankruptcy to raise a level of awareness to management.

Maintain & document accurate & timely records for collection activity in text notes to allow for proper follow-up and review.

Negotiate process, and recommend write-off requests, credit memos, etc. to clear receivables as warranted and prepare required documentation for approval.

Act as a first point of contact to discuss credit related issues and refer information to Credit Analysts and Credit & Collection Managers.

Assure client satisfaction, both internally and externally, through effective communication and periodic updates with management and customers.

Prepare assigned AR reports, customer statements and track portfolio results.

Communicate directly with international customers, business partners while resolving matters regarding, international shipping, currency, tax, billing, and international banking. Maintain staying up-to-date on USD, YEN, Euro, and Rupees.

International customers and Business Partners located in Europe, Asia, and South America.

Daily cash application, receive cash and apply accordingly.

Senior A/R and Collections Specialist February 2003 – February 2005

Tree of Life LLC.

Monitor accounts receivable summary for delinquency through related reports on a regular basis.

Initiate appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts.

Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential.

Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential.

Research and provide documentation on credit accounts as requested to include current financial information and credit reports.

Submit credit applications for research and notify sales staff of status

Education

Bachelors of Science in Business Administration University of Phoenix Dallas Campus 2011

Associates Degree in Computer Information Systems and Technology Remington College Houston TX 2002

A+ Certified Technician Hardware and Software CompTia 2005

Completed PMP Course 2016

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