Objective: Seeking an entry level position as a medical office assistant.
Relevant Skills:
Accurate filing and record keeping
Create professionally written documents using advanced features in word processing software.
Provide excellent customer service, resolve customer complaints in a professional manner.
Skilled in MS Office and spreadsheets.
Understand insurance policies and coverage.
Capable of multi-tasking and remaining organized in all aspects of work.
Friendly and personable with customers, visitors, and staff/personnel.
Understanding of confidentiality laws and regulations.
In-depth knowledge of medical terminology.
Education:
Certificate of Proficiency-Medical Office Assistant/Expected June 2016/Centralia College
Related Coursework: Medical Records, Medical Terminology, Files Management, Medical Office Procedures, Human Relations, Business English, Insurance and Billing, Human Biology, Applied Business Math, Microsoft Word I and II, Excel, Medical Transcription, Records Confidentiality, Ten Key, Keyboarding, Accounting 110, Accounting 120.
Employment: 2003-2014 Walmart
Positions Held:
Assistant Manager-supervised and trained new staff, managed store operations. Evaluated and hired new staff.
Support Manager-supervised and trained staff, managed night crew
Department Manager- reorganized department, managed inventory, supervised associates in the department, managed pricing.
Customer Service Manager- Monitored checkout stations to ensure adequate staffing and supplies.
Stocker- Managed freight, restocked shelves.
Cashier- Checked out customers professionally and accurately.