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Customer Service Manager

Location:
Portland, OR
Posted:
July 21, 2016

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Resume:

Objective: Seeking an entry level position as a medical office assistant.

Relevant Skills:

Accurate filing and record keeping

Create professionally written documents using advanced features in word processing software.

Provide excellent customer service, resolve customer complaints in a professional manner.

Skilled in MS Office and spreadsheets.

Understand insurance policies and coverage.

Capable of multi-tasking and remaining organized in all aspects of work.

Friendly and personable with customers, visitors, and staff/personnel.

Understanding of confidentiality laws and regulations.

In-depth knowledge of medical terminology.

Education:

Certificate of Proficiency-Medical Office Assistant/Expected June 2016/Centralia College

Related Coursework: Medical Records, Medical Terminology, Files Management, Medical Office Procedures, Human Relations, Business English, Insurance and Billing, Human Biology, Applied Business Math, Microsoft Word I and II, Excel, Medical Transcription, Records Confidentiality, Ten Key, Keyboarding, Accounting 110, Accounting 120.

Employment: 2003-2014 Walmart

Positions Held:

Assistant Manager-supervised and trained new staff, managed store operations. Evaluated and hired new staff.

Support Manager-supervised and trained staff, managed night crew

Department Manager- reorganized department, managed inventory, supervised associates in the department, managed pricing.

Customer Service Manager- Monitored checkout stations to ensure adequate staffing and supplies.

Stocker- Managed freight, restocked shelves.

Cashier- Checked out customers professionally and accurately.



Contact this candidate