Antory J. Cole

*** * ******* ***

Chicago, IL ***12

872-***-****

acvsq5@r.postjobfree.com

OBJECTIVE

To become a dedicated asset to a company by providing my skills and knowledge and hard work. A responsible customer service representative with motivation to maintain customer service with over 15 years of expertise as a cable technician including installing and maintenance.

WORK EXPERIENCE

May 2013 - Present

Power Solutions International (PSI)

Wood Dale, IL

Assembler/Tester

Assembled diesel and gas engines

Testing engines once assembled.

UPS Parcel Services, Inc.

Jackson, MS

Loader/Package Handler

Used forklift to load trailer in warehouse

Loaded and unloaded pieces into boxes for shipment

Responsible for careful handling of all merchandise to avoid damage

May 2007 - Oct 2010

Wildwood Industries

Bloomington, IL

Fork Lift Operator

Used propane forklift to load trailer in ware house

Loaded and unloaded pieces into boxes for shipment

Responsible for careful handling of all merchandise to avoid damage

Feb 2003 - Mar 2006

General Fiber Communication

Elmhurst, IL

Cable Tech 3

Responsible for customer contact process of installing cable video

Educate the customer on how to use services

Provided trouble shooting for customers who are having problems with their services

Oct 1999 - Jul 2002

RCN Telecom

Elmhurst, IL

Cable Technician 2

Installed high tech equipment

Communicate with customers on the vary services

Provided adequate and courteous services

Apr 1997 - Aug 1999

Baker Telecommunication

Chicago, IL

Customer Service Auditing Tech

Insuring that customers receive the lock box required for services when calling into Service Center

Organized meetings with field staff

Back-up for installing Multi Lines to residential and commercial properties as needed

EDUCATION

Sept 1997- May 1999

Robert Morris College

Chicago, IL

AA Computer Specialist

REFERENCES

References are available on request.

Contact this candidate