Summary of Qualifications: Several years in various analytic perspectives, from programming, operations, database, quality assurance testing, contract consulting and management experience. Also having experience in multiple business environments involving education, telecommunications, manufacturing and distribution. These environments have developed a set of skills consisting of the development of information systems by designing, developing, and installing software solutions; mapping, migrating and managing data; identifying and communicating business process and requirements. I am proficient with various software applications and components such as RPGLE/Free, SQL, XML, HTML, CSS, database management and testing solutions, Microsoft Office products, Techsmith’s Camtasia Studio 8 for developing course and training tutorials, etc. I became knowledgeable in many other programming products such as C++, Java, JavaScript, PHP, etc. I have taken course studies on various software products for the Mac such as Pages, Numbers, Keynote and media products such as Adobe’s Creative Suite 5.5 consisting of Photoshop, Illustrator, Premier Pro, After Effects, Encore, Audition, Bridge, etc., for developing and producing audio and video media products.

Professional Experience

Systems/Programmer Analysis

Proficiency with IBM’s AS400 using the various utilities, design tools and software languages to produce manufacturing, distribution, billing and telecommunications software solutions.

Application development using RPG II/III/ILE and Free, using embedded SQL statements, XML, Ftp coding and took classes for Php, Java and C++ for debugging purposes.

Operating with CL/CLLE, SDA, DFU/DBU, SQL, RLU, Turnover Processes, Eclipse, Aptana Studio, AS400’s Robot Job Scheduler (RBM) and SharePoint.

Researched customer/user information needs; conferring with users; determining system specifications, standards, data usage, and programming development; following the software development lifecycle (SDLC) process.

Interacted with database management systems to extract, transform and load data into various databases. MySQL, Microsoft SQL Server 2008 (2005), Microsoft Access, DB2.

Modified and maintained MAPICS, BPCS and Synon for manufacturing and distribution facilities.

Maintained and developed new order types to interface with the Super Tracker Order (STO) system

oUser-definable order types generated from table driven templates

oCalculated estimation of dates based on milestones

oCustom API programming available to facilitate the process of interfacing with existing software

oExtensive user interface filtering and sequencing

oProcess step jeopardy alert and notification capabilities

oDefining order milestone flow based upon order type.

oLinear and multi-threaded concurrent process step activation

Produced solutions to Interactive Voice Response (IVR) to service their own inquiries,

Prepared processing for the new Toll Free numbering be implemented,

And other developments like Responsible Organization processing by a letter of agency (LOA), Voice over Internet Protocol (VOIP) order development, NPA split processing, Digital Subscriber Line (DSL), etc.

Project Management/Business Analysis

Identifying business needs and determining solutions components of systems development, process improvement, strategic planning and policy preparedness.

Creating and maintaining the business architecture, conducting feasibility studies and risk assessments.

Defining project objectives, create schedules, oversee quality control, attaining resources and identifying project risks until successful completion.

Communicating techniques for ensuring that stakeholders have a shared understanding of the requirements and how they will be implemented.

Assessing and validating the correctness of a proposed solution, how to support the implementation of a solution, and how to assess possible shortcomings in the implementation.

Collecting requirements by brainstorming, focus groups, interviews, workshops, observation and job shadowing, surveys and document and task analysis

Investigated and pioneered an Online Education Program using Pearson eCollege’s Learning Management System (LMS) for two years, then migrated it over to Desire2Learn’s (D2L) LMS platform.

Evaluated and implemented marketing strategies for recruiting prospective students and maintaining student retention.

Computer Specialist/Education/Marketing and Media Analysis

Pioneered an Online Education program using eCollege’s Learning Management System (LMS), then two years later migrating the student database and course loads over to Desire2Learn’s LMS.

Administrated and coordinated course loads for 400-600 students, 7 eight-week terms per year.

Researched & implemented marketing strategies for student retention and new prospects.

Produced video and audio media using Adobe’s CS5.5 Photoshop, Illustrator, Premier Pro, After Effects, Encore, Audition, Bridge, etc.

Screen recording and visual editing/designing student course and technical training tutorials using Techsmith’s Camtasia Studio 8 on PC and/or Mac.

Usage of Techsmith’s Jing capturing basic video, animation, and still images for sharing quickly and easily over the web or emailing to students, clients, or fellow colleagues.

Utilized Amazon S3 (Simple Storage Service) & Amazon Cloudfront’s content delivery web service, integrating with other Amazon Web Services giving an easy way to distribute content to end users with low latency and high data transfer speeds.

Implemented Microsoft SharePoint to store and track electronic documents and images of paper documents, capable of keeping track of the different versions created by different users. Also providing a central location for storing and collaborating on documents to reduce duplication of work.

EMPLOYMENT HISTORY

Systems Analyst AddStaff, Inc. – Client: Atmel,Inc. 2015-2016

Colorado Springs, CO

Computer Specialist Charis Bible College 2009 - 2014

Colorado Springs, CO

Sr. Software Engineer Paetec, Inc. 2008 - 2009

Hiawatha, IA (acquired McLeodUSA, Inc.)

Sr. System Analyst McLeodUSA, Inc. 2000 - 2008

Hiawatha, IA

Contract Analyst Software Solutions, Inc. 1997 - 2000

Owasso, OK

Clients: Facet USA, Inc. Tulsa, OK MAPICS Pkg

Mark IV, Inc./Purolator Tulsa, OK BPCS Pkg

Graham Field, Inc. Edison, NJ BPCS Pkg

Contract Programmer Analyst WorldCom, Inc. 1995 – 1997

Tulsa, OK (acquired WilTel, Inc.)

Contract Programmer Analyst WilTel, Inc. 1994 - 1995

Tulsa, OK

System Analyst/Programmer Analyst Farm Fresh, Inc. 1992 – 1994

Ponca City, OK

Programmer Analyst Facet International, Inc. 1991 – 1992

Owasso, OK

Programmer Analyst/IT Manager Nickles Machine Corp. 1985 - 1991

Ponca City, OK

EDUCATION

Attendance Years

Charis Bible College Bachelors - Graduate

Colorado Springs, CO Major: Biblical Studies 2009 - 2011

Minor: Media Development 2011 - 2012

Tulsa Junior College

Tulsa, OK C++ Class Fall/1996

Victory Bible Institute Diploma

Tulsa, OK Biblical Studies 1994 - 1995

Tulsa Auxiliary Police Academy Diploma

Tulsa, OK Academy Police Training 1992 - 1993

Northern Oklahoma College

Tonkawa, OK Major: Accounting 1986 - 1987

Bryan Institute of Technology Graduate

Tulsa, OK Major: Computer Programming 1983 - 1985

University of Missouri – Rolla

Rolla, MO Major: Nuclear Engineering 1980 - 1982

Southwest Baptist University

Bolivar, MO Major: Pre-Engineering 1979 - 1980

Carl Sandburg College

Galesburg, IL Major: Accounting 1977 - 1978

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