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Human Resources Management

Location:
Chicago, IL
Posted:
July 20, 2016

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Resume:

LINDA GONZALEZ, SPHR, SHRM-SCP

Cooper City, Florida 330**-***-*** 8689

acvsgg@r.postjobfree.com http://www.linkedin.com/in/lindagonzalezhr

Dear Human Resources,

I am a creative, results driven and dedicated senior human resources and employee and labor relations professional with experience that crosses both the public and private sectors. The positions I have held throughout my career have been of increasing scope and responsibility. I have demonstrated my ability to partner with my stakeholders throughout my career. I have provided functional and consistent support and counsel in order to successfully resolve complex employee relations challenges faced by the organizations where I have worked. My goal and interest is to return to municipal government where my knowledge and expertise is best suited. My knowledge and expertise will allow me to make a substantial contribution to any organization.

My experience brings broad knowledge in every facet of Human Resources and Employee and Labor Relations. I have also been a dynamic presenter with the ability to analyze organizational issues and workplace needs, and effectively create and deliver successful training and development programs to address those challenges.

I have experience working with successful labor-management partnerships with multiple unions; have been a Chief Negotiator, and Step 3 Grievance Hearing Officer. I have also been awarded and recognized by the National Public Employer Labor Relations Association for the “Working Together” programs with the Unions.

You will find me to be a responsive, hands-on, empowering and pro-active leader with excellent communication skills. I have always successfully established and maintained effective relationships with all levels of employees. I am an inspiring leader with a proactive leadership style and the ability to handle multiple projects.

As a collaborative leader, utilizing my strong communication skills, I strive to engage and motivate the workforce. I have continually exceeded my goals and have identified opportunities to enhance employee development and performance. I work closely with leadership to ensure that the strategic goals and sustainable outcomes the organization expects are continually exceeded.

Please refer to my resume for additional accomplishments. I look forward to speaking with you and thank you for your consideration.

Sincerely,

Linda Gonzalez

SPHR, SHRM-SCP

LINDA GONZALEZ, SPHR, SHRM-SCP

Cooper City, Florida 330**-***-*** 8689

acvsgg@r.postjobfree.com http://www.linkedin.com/in/lindagonzalezhr

Employee and LABOR RELATIONS PROFESSIONAL

Progressive and creative Senior Employee and Labor Relations professional with extensive experience in Employee and Labor Relations and successful Labor/Management relations. Chief Negotiator with expertise in contract interpretation and mediation. Viewed as “best in class” with powerful communications skills as facilitator / speaker in the Labor Relations arena. Experience with union and non-union workforces in both the public and private sectors and in multiple industries. Created /delivered multiple employee relations/labor training programs for workforce.

Overview of key talent areas:

Labor Relations

Employee Relations

Chief Negotiator

Union avoidance for non-union shops

Dispute Resolution / Mediation

Contract interpretation

Compliance

Grievance hearing officer

Staff training on Labor and Employment issues

Financial analysis

Labor/Management relations

PROFESSIONAL EXPERIENCE

MEDNAX 2015 - present

National Medical Group comprised of the Nation’s leading providers in pediatric and anesthesia services with over 11,000 employees in 35 States

Corporate Director – Human Resources Operations

Responsible for the strategic and operational Human Resources and Employee Relations initiatives for Corporate Mednax. Lead major Human Resources initiatives for rapidly growing organization, including talent acquisition, and complex employee relations matters, strategic change management, EEOC responses, employee engagement initiatives, compliance and workplace investigations, creation and implementation of training initiatives, while providing strategic consultative services to the executive leadership team. Led implementation and integration of Company–wide talent acquisition system, revenue cycle management transition, created and implemented first-time Company-wide policies and programs

THE BERKLEY GROUP 2014 – 2015

Largest and fastest growing employee owned Vacation Company in the world

Corporate Director – Human Resources

Reporting to the President, leading strategic Human Resources initiatives and providing leadership for multi-state operations. Executes on the Corporate HR objectives for rapidly expanding organization, while providing oversight of employee relations issues, performance management, union avoidance and all related operational functions

HOSPITAL CORPORATION OF AMERICA 2010 – 2014

Nations Leading Provider of Healthcare Services

Corporate Director of Employee and Labor Relations

Led newly created Employee and Labor Relation’s Center of Excellence by providing vision and support to executive teams with 13 facilities and outpatient centers in the division, with over 15,000 employees

Bargained and implemented the rollout of new Labor Relations Program in accordance with newly signed Labor Relations Accord with the SEIU local at 9 facilities, while managing union avoidance strategies at other facilities, providing contract interpretation and contract implementation strategies

Delivered responsive and strategic Employee and Labor Relations consultative services to 13 HRVP’s and senior leaders for the newly organized facilities, and union avoidance measures for others

Obtained 70% reduction in litigation cases through creation of company-wide review process for of all higher level disciplinary actions, including terminations

Created and delivered customized Employee and Labor Relations development program for supervisors and management, and introducing formalized performance management process, coaching programs, corrective action guideline: Just Cause, How to Conduct Successful Workplace investigation, customized Leadership Training, Creating Respectful Workplace, Coaching and Counseling programs, How to conduct a Labor-Management and Employee Engagement Committee

Implemented operational outsourcing of 1100 Environmental and Food Service employees reducing payroll costs by 30% while maintaining cooperative relations with Union and continuity of business needs

JACKSON HEALTH SYSTEMS, Miami, FL 2008 – 2010

Non-profit academic medical system offering world-class care to all in need

Associate Director of Employee and Labor Relations

Charged with overseeing performance management and execution of Hospital Labor initiatives for Trust’s 12,500 employees. Provided leadership for consistent interpretation and application of Trust’s six collective bargaining agreements. Led team of 11 professionals.

Reduced number of grievances and dispute resolution complaints filed by employees and unions by 50%

Served as Chief Negotiator in all collective bargaining negotiations. Ratified all agreements covering SEIU physicians, CIR (residents and interns), SEIU nurses, AFSCME and GSAF

Started successful Labor-Management initiatives where none existed during Trust’s financial crisis period

Planned, organized and managed team to implement three-part reduction in force as mandated by Public Health Trust involving 1500 positions

CITY OF MIAMI BEACH 1994 – 2008

World Class Municipal Government

Director of Labor Relations (2002 – 2008)

First Director of the Office of Labor Relations, (2,000 employees). Negotiated/administrated collective bargaining agreements as the City’s Chief Negotiator. Designated Step III Grievance Hearing Officer for all 5 CBA’s.

Negotiated collective bargaining agreements over three contract cycles (9 years) with the following unions: FOP, IAFF, GSAF, CWA, and AFSCME,

Labor Relations Department recognized and awarded for the “Working Together” campaign for outstanding union relationships by the Florida Public Employer Labor Relations Association (FPELRA)

Obtained $1.3M in financial savings for City through FOP and IAFF agreements for health insurance

Persuaded CWA to participate in labor management meetings for first time with the City

Human Resources Administrator (1994 – 2002)

Managed human resources, including recruiting and placement, policy and procedure development, employee counseling, discipline, and compliance. Participated on City’s labor negotiating team; developed statistical reports to ensure City maintained optimal negotiating position. Assisted with presentation of negotiation positions to various City committees and Mayor in executive sessions.

PRIOR EMPLOYMENT (PERSONNEL AND OPERATIONS)

FEICK SECURITY, Miami, FL: Personnel Director

M

MERVYN’S FLORIDA DISTRICT, Miami, FL: Store Director

BURDINES, Miami and St. Petersburg, FL: Director of Administration/Operations; Director of Selling

EDUCATION / CERTIFICATION

Bachelor of Science (BS) Management

University of Florida, Gainesville, FL

Advanced Spanish Program

University of Los Andes, Bogotá, Colombia

Society for Human Resources Management – currently certified – Senior Professional in Human Resources (SPHR) – 2019; SHRM- SCP – certified through 2018

Florida Supreme Court County, Civil Circuit and Family Mediator – certified through 2016

Florida Supreme Court – Qualified Arbitrator – 2014

FMCS Arbitrator qualifications: Completed qualifications to become an arbitrator – 2006

Florida Public Employer Labor Relations Association: certified - 2005, Regional Coordinator, FL trainer

AFFILIATIONS / TRAINING

Cultural Diversity; Mediation; Arbitration; Unemployment; Compensation; Risk Management; Employment Law; Sexual Harassment; Background Investigations; Labor Relations

SHRM: Disney Institute course completion – 2008, Harvard Business Course - 2006

Pension Board Trustee – 2005-2008; Certified Public Pension Trustee (CPPT) – 2008

SHRM: Innovative Business Solution Award Finalist – 2007

National Public Employee Relations Association – Pacesetter Award – 2006

(selected) Endorsements/LINKED-IN

"Linda is a valuable resource and asset to the Labor Relations and Human Resource profession. Linda's knowledge and ability to evaluate employee relations and analyze risk is exceptional. She is able to excel in the most difficult of situations and achieve high levels of output. Linda's quality of work, potential, and Teamwork will always place her as a top employee and reinforce her success in any company she works for!"

...Tom Nesbit, Vice President of Human Resources at Kendall Regional Medical Center/HCA

"Linda is one of the most talented HR professionals I have ever had the opportunity to work with. She is effective working in a matrix organization and at building relationships. Linda and I worked together at HCA. She was an amazing resource working through our CBA negotiations in a compressed timeline. I would welcome the opportunity to work with Linda again, she is a true professional and would be an asset any organization Jill Marten Division Director, American Anesthesiology Mednax Services Inc."

...Jill Marten, Vice President, Human Resources AHMC, at HCA

"Linda and I worked together while at HCA and among all of the HR and labor relations colleagues I met whilst there, Linda was, by far, one of the most accomplished professionals on HCA's corporate HR & LR team. Not only is she an expert in labor relations and human resources, but her ability to train and develop other managers, directors and C-level executives is phenomenal. She is an excellent communicator, has an executive's business acumen and relates well with all levels of an organization. Simply put, she would be an asset to any company and be able to make immediate and meaningful contributions."

...Doug Billings, Division Director Labor Relations, at HCA

"I have known Linda since 1996 and enjoyed working with her during her tenure with the City of Miami Beach on a wide body of labor relation issues. These included several successful Labor contract negotiations, a number of policy development projects along with many employee dispute resolutions and disciplinary actions of various levels. I know Linda to be a true professional who strives for the best results in her activities and I wish her all the best in her endeavors."

…John Oldenburg, Assistant Parks and Recreation Director at City of Miami Beach

"Linda is an outstanding professional with great knowledge in all areas of Human Resources. She always presents integrity, character, professionalism, leadership capabilities and compassion for people in her daily work life. Linda is the perfect role model and mentor in what a true leader is today in Human Resources."

...Holli Boneé, MBA, Integrated Leave Administrator at Jackson Health System

"Having the opportunity to participate on projects with Linda over the past two years I have developed great respect for her leadership. Linda fearlessly advocates for change through a personal commitment and highly compassionate and insightful approach to labor relations. In her two years at Jackson, Linda has led new thinking, new ideas and new possibilities for the benefit of the organization and the individual. Linda possesses great sensitivity, honesty and unfailing personal integrity.

…Anne Prendergast, Leadership and Organizational Development, Jackson Health System

"Linda was a Team player and a professional who was always willing to help on any matter. As the Labor Relations Officer for the City of Miami Beach Linda was extremely knowledgeable and understood the "art and science" of negotiations with labor unions. She was a pleasure to work with and I would highly recommend her."

...Raymond A. Martinez, Assistant Chief of Police at Miami Beach Police Department

"Linda Gonzalez is intelligent, dependable and knowledgeable. She is always eager to learn new things and was a real asset in union negotiations at Miami Beach."

...Mary Greenwood, Executive Assistant to the City Manager at City of Miami Beach



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