CHRISTINE DONOGHUE

*** ********* ****, **********, ** 78733 C: 512-***-**** acvsf2@r.postjobfree.com Summary

Experienced professional who has initiative and resourcefulness to deliver excellence in accounting and meeting business objectives. Familiar with A/P, A/R, financial reconciliations, general ledgers, and income tax procedures. Key strengths are attention to detail, problem solving, prioritizing, customer relations and an outstanding work ethic.

Highlights

● Accounts receivable professional

● Ethical approach to finance

● Knowledge of income tax procedures

● General ledger accounting skills

● Managerial aptitude

● SAP

● Accounting operations professional

● Complex problem solving

● Reconciliations

● Budgeting

Experience

Bookkeeper Jan 2015 to Current

Peace Lutheran Church Austin, TX

● Accounts Payable and Receivable

● Maintain a Chart of Accounts

● Process Payroll

● Balancing accounts

● Calculate and prepare tax payments and IRS documents

● Allocate and post financial transaction detail to subsidiary books Jun 2011 to Apr 1 2016

Representative

New York Life Long Term Care Insurance Austin, TX

● Proficient money application through receivables edge and the unapplied report.

● Assist accounting with returned checks due to various bank code reasons such as insufficient funding.

● Process regular statements, tax statements, and money application requests.

● Process accounts receivable through a third party bank JPMorgan Chase.

● Work with alternate funding, annuities, mutual funds, and 1035 tax forms.

● Adept in a multitude of departmental functions for Inforce policy holders in bank, mode, benefit changes, and termination procedures.

● Standard billing procedures for arrears and lapse notices as well as collection calling Branch Administrator Mar 2009 to Apr 2011

Safety Kleen Systems, Inc. Caseyville, IL

● Log wastes, adjusts service scheduling, prepares reports, completes MMVR reports and checks manifests for assigned territories

● Contact customers’ delinquent in payment and coordinates pick up of payments.

● Distribute copies of service documents and manifests to customers, various Safety Kleen locations, and to governmental agencies, as required.

● Provide customer service functions by responding to customer inquiries and/or complaints, handling or routing service questions, and solving problem accounts.

● Check Sales or Hazardous Waste documents turned in by Sales Representatives.

● Part of a Call Center handles multiple nationwide phone calls. In charge of three remote branches within the USA. Service Center Manager Assistant Aug 2005 to Feb 2009 FedEx National LTL Pflugerville, TX

● Maximize collection of money at the time of service, collect on overdue accounts, and determine when to pull an account.

● Ensure that all branch customer service practices are conducted consistent with high ethical standards.

● Manage the branch operations including hiring, training, and supervision of the staff.

● Handle Invoicing, appointments, and accounts receivable.

● Receptionist, multi phone operator, and dispatch.

● Data entry & responsible for Austin, TX file management for freight. Computer Customer Service Sales Mar 2002 to May 2005 Fry's Electronics Austin, TX

● Was chosen as part of the “A” team to help open a new store.

● Helped supervisors with hiring.

● Promoted 4 times within the company to different departments.

● Tested motherboards, ram, hard drives, processors, & power supplies.

● Built Computers

Education

General Studies

Southwestern Illinois College Belleville, IL, USA 3.5 GPA

General Studies

Austin Community College Austin, TX, USA

Completion of general studies then transferred credits to SWIC. High School Diploma,Art 1998

Leander High School Leander, TX, USA

Graduated with diploma one year early. Class emphasis on art and entrepreneurship.

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