Bachelors in Biochemistry
Resume:
Jenica C. Smekal
*** *. ******** **., ****** Junction, AZ 85119
acvs6h@r.postjobfree.com
OBJECTIVES
I am looking for an entry-level position in research and development that will lead to a lifelong career.
EDUCATION
Arizona State University
December 2015
Bachelors of Science Degree in Biochemistry
EMPLOYMENT
Desert Grove Family Medical
03/11/16 – present
Medical Secretary
Register patients into the computer system
Work with Phressia tablets to check patients in for their appointments
Collect copayments using Phressia and First Data
Check patient’s information using eMeds to make sure all information is up to date.
Scan and fax requests for medical records to other physicians
Speak with the physicians, MA’s, and phlebotomist to make sure patients are well taken care of in a timely manner
Scan in all records, and patient information into the patients profile using eMeds.
Preschedule patients for follow up appointments
Send requests for prescription refills, medical questions, and other patient needs to MA’s or physicians.
Answer phone calls from patients and other facilities to answer questions, preschedule patients, or transfer to the correct department
Check insurance eligibility and request PCP switches.
Call patients to verify appointments
Take lab orders to the phlebotomist, and print out new lab orders
Print out and verify referrals for patients.
Walgreens Pharmacy
12/15/15- present
Provided service to drive through and walk up pharmacy customers
Processed prescription refill requests
Directed all medical questions to the on duty pharmacist
Arista Medical Imaging
Insurance Verification Department
08/31/15- present
Verify Medical Benefits for outpatient MRI’s
Answer client phone calls
Schedule client appointments
provide MRI reports to physicians
Provide prior authorization requests to or client insurance companies
Awarded monetary bonus for exceeding monthly MRI quota
CVS Pharmacy
Pharmacy Technician Trainee
08/08/2015-10/26/15
Provided service to drive through and walk up pharmacy customers
Processed prescription refill requests
Directed all medical questions to the on duty pharmacist
Received 100% rating on customer service survey
Superstition Feed LLC
Customer Service Representative/Cashier
02/09/10 – present
Provide customer service
Provide training to new employees
Maintain the inventory on the shelves and in the warehouse.
I began working as a cashier for Superstition Feed during my senior year of high school. After a short time, my responsibilities included maintaining the inventory, opening and closing the store, helping to train new employees and providing customer service.
My greatest accomplishment is the education and guidance I provide to the customers. Superstition Feed has a large inventory of products, and I quickly learned about each product in order to provide our customers with current, up to date information.
SKILLS
Extensive customer service skills
Extensive knowledge of insurance contact information and insurance verification process
Basic knowledge and skill in filling medical prescriptions
Basic knowledge and skill in entering prescription requests sent by the physicians office
Extensive knowledge of computer hardware and software
Proficient in typing
Knowledge of basic medical terminology
Excellent communication skills, both oral and written
Knowledge in the use of office equipment, such as multiline phones, fax and copy machines
High work ethics
Quick learner
Extensive education in lab work and lab safety
Analytical lab work in a chemistry lab for over a year
Biology lab work
ADDITIONAL KNOWLEDGE AND SKILLS
Leadership skills
4-H leader for two years providing guidance to children on the basic care and riding of horses.
PRESENTATION SKILLS
Rodeo Queen
I gave presentations on helping children get the education and training on horse related jobs and made myself available to educate the public on horse related activities
VOLUNTEER
I currently volunteer at Arizona Youth Rough Riders providing guidance on care, health and riding of horses
During my rodeo queen reign, I volunteered at fundraisers and charity events, participating in car washes, raffles, golf tournaments and trail rides.
While I was a 4-H leader, I volunteered at fundraisers, worked at horse shows and at the county and state shows and fairs.
REFERENCES
Tanja Baker (supervisor)
Carolyn Dobbins (friend and mentor)
Angela/Stalling Hale (friend)
Darcy/Bill Flood (past employer)
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