JOHN J. COX

*** ******** ****** ********, ******** 24401

612-***-**** acvs4f@r.postjobfree.com https://www.linkedin.com/in/john-cox-542b7511

SUMMARY

A highly analytical and results-driven Information Technology Manager and Professional with vast experience in business analysis, project management, structured design, storage procedures, materials management, and change management. Industry experience in manufacturing, utilities, financials, business administration, government, and collections. Demonstrates exceptional proficiency and skill in delivering innovative IT solutions, leading new system implementations, and creating and deploying strategic software. A hands-on leader who leverages broad-based interpersonal and communication skills to synthesize complex information and convey concepts to diverse audiences, aligning colleagues and driving successes.

TECHNICAL SKILLS

Programming Languages: COBOL, RPG II, RPG III, RPG/400, RPG ILE, RPG IV, RPG Free, CL, DDS, VBA, Visual Basic (Limited)

Database/File Access: Synon, IMS/DB, SQL, Query, IFS, Oracle, Discoverer

Hardware: IBM Mainframe, AS400, PC

Change Management: Aldon, Infra Enterprise, Implementer, Hawkeye

Package Experience: JD Edwards, PRMS, MAPICS, Data#3

Specific Applications: Payroll, Inventory, Distribution, Purchasing, Materials Requirements, G/L, A/R, A/P, Production Scheduling, BOM, Shipping, Shop Floor Control, Benefits, Billing, Order Processing, Sales Analysis, Budgeting, Forecasting, Capacity Planning

EXPERIENCE

HOSPIRA, INC. Rocky Mount, North Carolina

Senior Systems Analyst 2013-2016

Supported five manufacturing facilities for manufacturing inventory issues (four of them were remote locations and, of that four, two of them were outside United States).

Provided level 2 support for corporate help desk.

Supported ERP systems (JD Edwards and Data3).

Completed project to upgrade AS400 server from V5R4 to V7R1, converting in-house and purchased software.

Converted manufacturing accounting systems from monthly processing to 4-4-5-week process, after Pfizer acquisition.

Coded, tested, and implemented solutions for in-house written projects to enhance manufacturing applications of purchased software solutions.

Completed ad hoc reporting requests, as provided by user community.

Completed conversion to V7R1 for McPherson manufacturing facility, converting V7R3 JD Edwards ERP system.

Implemented new forms-generating and faxing software, as result of server conversion.

Created purchase orders and invoices with new software.

Supported help desk, and averaged over 100 tickets completed per year at five different manufacturing facilities.

Created inventory analysis ad hoc reporting, using AS400 query and SQL, in support of manufacturing facilities.

NEW BREED LOGISTICS (NOW PART OF XPO LOGISTICS) Greensboro, North Carolina

Senior Business Analyst 2011-2012

Processed Oracle database, utilizing web-based applications.

Maintained in-house software, creating functional specifications for application enhancements after gathering requirements to create statements of work.

Oversaw operational inventory levels, answering site-supplied issues via help desk and maintaining contract SLA.

Performed ad hoc reporting via SQL and Jasper.

Assisted with ISO 20000 compliance by implementing compliant ITIL and change management applications.

Utilized applications, including shelf life extension, calibration, and repair order processing, along with inventory analysis, strategic planning model, and execution of RF technologies with inventory and supply chain applications.

NTELOS, INC. Waynesboro, Virginia

AS400 Applications Development Manager 2005-2010

Led team of eight technical resources working across three production LPARs.

Served as project lead and business analyst for applications development on AS400/iSeries servers.

Created and maintained solutions for in-house and purchased software.

Performed ad hoc reporting via SQL and Showcase.

Served as member of steering committee for SOX compliance and SDLC, using MKS software.

Programmed connectivity with business partners via web services and FTP processes.

Worked with applications, including post-pay billing, CRM, accounting, warehouse inventory, and purchasing, and supported ecommerce initiatives.

Created enhancements to CRM projects to right-size customers’ contracts.

ADDITIONAL EXPERIENCE

ELECTROLUX OUTDOOR PRODUCTS, INC., Nashville, Arkansas, IT Site Manager, 2004-2005. Supported two manufacturing facilities with staff of six technical resources. Optimized workforce productivity and assembly line efficiency, partnering with shop floor managers to install optical barcode scanners. Steered telephone facility demands, and strengthened corporate network connection. Improved bill of material and routing process for shop floor. Improved shipping of accessories within warehousing modules and warehouse location system. Investigated RF inventory tagging.

FALCON AEROSPACE, INC., Arlington, Texas, Business Analyst, 2001-2003. Improved supply chain management and business processes by moving from paper fax to Internet-based fax and email. Connected business to vendor and customer extranets by using web-based tools. Oversaw all IT hardware and software issues and enhancements to network applications development.

MILK PRODUCTS, LP, Dallas, Texas, Manager of Information Services, 1999-2001. Led staff of four technical resources in moving legacy Synon systems from Ogden, Utah, to Dallas, Texas. Created help desk and software suite for Y2K issues. Managed EDI using Gentran and VPN technology. Oversaw hardware and software leases, department budget, staff hiring, employee training, project management, and system analyses.

CELLSTAR CORPORATION, Carrollton, Texas, Manager of Manufacturing Applications, 1997-1998. Led staff of six technical resources maintaining JD Edwards World manufacturing applications. Acted as project leader/business analyst tasked with project responsibilities, from requirements gathering to user acceptance testing. Implemented use of hand-held computers and barcoding on warehouse floor. Assisted in creation of phone activation department on warehouse floor, utilizing bar codes.

LSB INDUSTRIES, INC., Oklahoma City, Oklahoma, Systems Development Manager, 1995-1997. Managed systems development. Acted as corporate consultant to businesses within LSB. Performed GAP analyses and requirements gathering for application development of in-house and purchased software enhancements. Implemented and maintained computer associates PRMS software, including financials, inventory management, and shop floor control. Served as member of IT steering committee providing direction and control of IT resources within corporation.

BEN HOGAN GOLF EQUIPMENT COMPANY, Fort Worth, Texas, Senior Programmer Analyst I and Product Planner, Buyer, 1990-1995. Led team of IT and MFG employees implementing shop floor control and product costing applications, using PRMS. Enhanced in-house applications and purchased software packages, from requirements gathering to user acceptance testing.

CONTRACTING EXPERIENCE

POLARIS INDUSTRIES, INC., Minneapolis, Minnesota, Contractor Systems Analyst, 2011. Wrote functional specifications for enhancements to MAPICS shop floor and purchasing applications. Devised unit test coded solutions, and assisted in completion of user acceptance testing.

ELECTROLUX HOME PRODUCTS, INC., Springfield, Tennessee, IT Manager, 2005. Oversaw four analysts/developers supporting manufacturing systems using JD Edwards World software. Acted as project leader/business analyst, with responsibility for all applications development issues at manufacturing facility, while reporting to corporate management in Georgia.

TYLER REFRIGERATION, Waxahachie, Texas, Business Analyst, 2003. Implemented radio frequency barcode scanners in storeroom for purchase order receiving. Worked with outsourced network management company for all hardware-related issues on RF equipment. Created programming requirements for enhancements to existing systems.

EDUCATION

ELGIN COMMUNITY COLLEGE, Elgin, Illinois

Associates of Science, Mid-Management Marketing and Accounting

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