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Customer Service Administrative Assistant

Location:
Saint Paul, MN, 55109
Salary:
35,000 to 38,000
Posted:
July 21, 2016

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Resume:

CYNTHIA R. MAROSE

**** ****** **** ****, *. St. Paul, MN 55109

Cell: 651-***-**** – acvs3f@r.postjobfree.com

PROFESSIONAL SUMMARY

A detailed-oriented and resourceful Administrative Assistant with a proven record of performance in competitive and rapidly changing environment. 20+ years of experience in the office environment; enthusiastic and well organized. Provided reliable support; with highly effective verbal and written communications. Expertise in organizing and completing projects, prioritizing work strategies, delivering expertise in customer service and supporting multiple and diverse leaders. Supportive team player and known for promoting the company’s core mission and values.

HIGHLIGHTS OF QUALIFICATIONS

Marketing

Inside/Outside Sales Representative

Coordinator of Warranty/International Department

Microsoft Office Applications

JD Edwards Network

WORK HISTORY

2013 to 2016 Student – Graduated

National American University – Roseville, MN

2013 to 2014 Guest Service Assistant

Target Retail Company – Woodbury, MN

Overlook the checkout lanes and assist the cashiers and guests.

Setup endcaps for new displays, work scheduling, responsible for dispersing funds to open registers and collecting funds at closing.

Coordinated the volunteering events with the team.

2011 to 2014 Administrative Assistant

Pro Staff Temporary Agency – Arden Hills, MN

Provide administrative support at various companies.

Customer Service Representative, troubleshoot equipment, take orders answer all different incoming calls.

Microsoft Office applications, Excel spreadsheets,

PowerPoint slides, and creates weekly and monthly reports.

2009 to 2010 Veterinarian Assistant

Maplewood Pet Care Clinic – Maplewood, MN

Front Desk Receptionist, answer phone calls, schedule appointments. Coordinate bulk mailings for the clients.

Type notes and comments in client folder on the computer after each visit. Then file according. Assist checking clients out with additional information per Veterinarians instructions and took payments.

Maintained a clean and safe environment for all employees and clients.

2008 to 2009 Personnel Care Assistant

Northeast Residency – Little Canada, MN

Worked with adult disabled residents

Maintain schedule for their daily routine from when they get up in the morning till they go on their bus to work or activities.

Routine includes bathing, giving prescription medications that we log in each client’s book. Prepare healthy meals and have the clients assist.

Schedule activities for the clients to participate in and assist with their needs to enjoy themselves.

2003 to 2008 Vending Route Driver/Sales

ARAMARK Vending – Roseville, MN

Responsible for driving step van for delivery of food, snacks, pastry, paper supplies, coffee supplies, and beverages to companies to fill vending machines.

Manage the food selections and inventory to maintain quality and freshness with very little waste.

My strong time management skills and my attention to detail allow me delivery to 8 to 9 stops per day

I am able to increase sales of service and inventory needed at stops.

1992 TO 2003 Warranty/International Department Coordinator

Eco Water Systems – Woodbury, MN

Establish warranty coverage for dealers, wholesalers, retailers, and international clients on a day-to-day basis.

Resolve situations that would occur in Customer Service when they needed assistants.

Generate and maintain detailed weekly and monthly reports.

EDUCATION

06/09/2016 AAS Degree: Business Associates

National American University – Roseville, MN



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