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Customer Service Manager

Location:
Johnson City, TN, 37615
Salary:
Negotiable
Posted:
July 21, 2016

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Resume:

JOANN HUFF

*** *** **** ******* **

Gray TN *****

423-***-****

acvs35@r.postjobfree.com

OBJEVTIVE: Seeking Full Time Employment, to learn and apply my knowledge to give my best at being a team player! To grow as the company thrives and to provide excellent customer service.

EDUCATION:

Jefferson City High School Graduated 2013

COLLEGE: 5 Credit Hours

Kaplan Universtity 2013

WORK HISTORY:

Security Finance 423-***-****

TITLE: Manager July 23 2007 to Jan 30 2013

DUTIES: Included clerical work, taking & poisting payments, renewing loans, approving loans, answering phone lines, preparing taxes, monthly scheduling, daily manager reports, i had 2 assistants under my leadership, balance cash drawers, bank deposits.

Asbury Center

TITLE: CNA Sep 1998 to Nov 1999

DUTIES: Included helping assist patients with daily routine functionings such as bathing, dressing, feeding, walkinging, administering med's.

NHA Certified : Certification # C3E6Z6R5 Expiration Date: 6/13/2018

CPR Certified: Amercian Heart association CPR & AED Expires 03/2018

Professional Experience: Quality of Life Healthcare (Dr. Charles Famoyin)

302 Wesley St Ste 3

Johnson City, TN 37601

423-***-****

• Obtain blood samples for medical testing through venipuncture or capillary puncture

• Follow infection-control and saftey procedures in carrying out daily phlebotomy functions.

• Prepare blood-collecting equipment, draw blood, and safely store and transport samples.

• Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

•Summary of Skills

•Identify the patient correctly

•Use appropriate communication techniques in dealing with patients, physicians, nurses, and other office personnel

•Competent performance obtaining venous sticks via multi-sample staright stick venipunture procedures, winged blood collection set procedures, syringe venipuncture procedures and capillary/dermal sticks

•Identify various lab tests done in the office

•Possess excellent patient-relations skills- known for having a gentle touch and the ability to alleviate patient anxieties

•Venipuncture & Capillary Puncture

•Blood Collection & Handling Safety

•Obtain or assist the patient in obtaining the following types of specimens: urine, sputum, stool, or throat culture

• Responsible

• Dependable

• Go Getter

• Dedicated

• Trustworthy

• Excellent Communication Skills

• Excellent Listening Skills

• Microsoft Office and PowerPoint proficiency

• Self-Starter

• Creative

• Quick Learner

• Customer Service Skills

• Leadership Abilities

• Typing 40WPM

SOFTWARE: Microsoft, Windows 7, Drake

REFERENCE:

Cathy Ashburn

426 Highway 91 N

Elizabethton, TN 37644

423- 342-3976

acvs35@r.postjobfree.com

Christel Garst

109 Twin Barns Rd Apt 1

Greeneville, TN 37743 Cell 423-***-****

Beverly Carter

209 East Fairview Ave

Johnson City, TN 37601

Cell 423-***-**** Work 423-***-****



Contact this candidate