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Customer Service Manager

Location:
Louisville, KY
Posted:
July 21, 2016

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Resume:

JAMES W. SAMS II

**** *********** **. ***. 1-502-***-**** acvs33@r.postjobfree.com

SUMMARY

A seasoned customer service skilled veteran with people, team building and customer relations skills.

COMPUTER SKILLS

Languages

Fluent in english, both written and verbal, conversant in Spanish.

Software

Fluent in Microsoft products (Windows, Office), comfortable with all, keyboard speed is 75 wpm.

EXPERIENCE

08/2014-Present

Office Associate, Sears Holdings, Oxmoor

In this role, I opnend and counted the safe daily, opened an counted 27 registers to determine proper bank, counted and reconciled registers for prior days sales, prepared dily bank deposits, ordered change as needed, audited and prepared payroll submissions on a daily/weekly basis, and other general office tasks as needed.

05/13/082014 Field Specialist, AMG Sales Solutions

Provided merchandising and display solutions to Wal-Mart electronics departments on a weekly basis. Handled store from Corydon to Lawrecebure, KY.

06-94-1997-05-10-2013

Office Manager, Quality Staffing

Handled day to day activities of this small temporary staffing company, including payroll, billing, accounts receivable, and other office activities as directed.

11-88 to 5-94

District Human Resource Manager, Lowe’s Home Improvement

Directed HR activities and P/L Management for 12 stores in central Kentucky.

EDUCATION

1963-1966

Atherton High School, High School Diploma

1975-1977

Saddleback University, Associate Degree, Business



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