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Customer Service Administrative Assistant

Location:
Maple Grove, MN
Salary:
Minimum $16.00 hourly
Posted:
July 21, 2016

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Resume:

***** **** ***** *****

Maple Grove, MN *****

612-***-**** acvs30@r.postjobfree.com

Jan Shedivy

Objective

To become a part of a challenging environment that will allow me to utilize sound organization and effective document management skills.

General Business Skills

Travel Arrangements

Event Planning

Expense Reports

Trade Shows

Conference Call Initiation

Customer Visits

Accommodations

Field Sales Support

Meetings/Minutes

Customer Service

Materials Preparation

Creation of Forms

Database Maintenance

Spreadsheets

Proofreading

Faxing

eFiling

Detail compilation

Newsletter Preparations

Timesheet Maintenance

Orientation /Speech Development

Report Prep Annual, Quarterly

Software Knowledge

Windows XP, 7, Vista, 8, 8.1. 10

Word

PageMaker

Visio

Horizon

PC Anywhere

Outlook

Excel/Lotus Notes/

Dictation Software

Citrix Payroll

Quick Books

GroupWise

Microsoft Windows

Access

ACT

Horizon

Reflection Terminal Emulator

Microsoft Project

Adobe Products /Photoshop

Yardi

SKYPE

Chimes

Business Skills Applications

Office Management, Billing and Collections, Customer Service, Payroll Time Management, Transcription, Labor, Medical and Legal Terminology, Benefits, 401K confidential employee information for HR, Presentation Creation, and Customer Service. Fully conversant in computer skills regarding spreadsheet, word processor, and presentation software. This would include the MS-Office products and accounting products such as Peachtree and Quicken and Citrix. Pathology slide filing, case reporting to Medical Examiner’s Office. Compliance Specialist-clinical.

Experience

Competent and proficient in aligning software skills with business or trade that I perform. Extremely confident meeting people. Assisted with the Arne Carlson Governor’s Ball. Compliance Coordinator for a company diligently monitoring quality of performance of transcription equipment for a clinic. Check for accurate reporting from doctor utilizing dictation equipment from Spheris. Necessary skills terminology, medical insurance terms. Epic patient management software; and contract management for FEMA APHIS. Licensed with Commerce Department.

Also, I work with the Secretaries of State of each state to license and register Foreign For Profit Corporation to do business in each state of our union as well as send the Annual Reports for each state for a new corporation. Licensing and understanding each state requirement for doing business, a seven stage process.

Executive Administrative

2014-2015 CFMOTO Powersports, Inc. Plymouth, MN

Receptionist

As receptionist, greet employees and public, answer phone and e-mail messages to the Technical Support and Parts department as well as Sales and Marketing, Regional Sales Managers, Logistics, Information Technology and Accounting. I consistently tidy the office, conference room, offices prior to the work day, meetings, after meetings and end of day keeping coffee and supplies available for everyone. Hostess for visitors and keep meetings flowing. Consistently adjust company and government filings based on impromptu changes and announcements. Government For Profit Authority, Annual Reports, Registered Agents, and changes due to prior improper filings. Dealer Representative Registrations for all dealers in all states under each Regional Sales Person. Spreadsheets to track payments, due dates address, phones, sources. Constantly strive to improve communication throughout the office in order to keep company working together.

2010-2014 Choices for Children Hopkins, MN

Certified Personal Care Attendant/Medical Assistant

One year hiatus necessary from office work to care for family member born with brain injury. I am credentialed to care for autistic people to stimulate communication, eye-contact, and skills to initiate conversation and to verbalize all while keeping them safe from their speedy actions to climb, run away, leave the building and avoid “episodes.”

2009-2010 World’s Foremost Bank Rogers, MN

Cabela’s Club Booth Representative

Greeted Cabela’s shoppers introducing them to the Cabela Club card. Completed credit applications for approval to buy with credit through the World’s Foremost Bank. Balancing application quotas daily and monthly and “End of Day.” Applicants not approved were qualified to shop using the Courtesy Cabela card that did not carry extended credit. Customer satisfaction and shopper gratification was goal. Software Point of Sale/Office.

2007-2009 Synico and Dolphin Minneapolis, MN

Research Transcriptionist/Medical Transcriptionist/Receptionist

Temporary contracts for University of Minnesota Nutrition and Sciences department. Transcribe for Project Managers and maintain their spreadsheets supporting data regarding student nutrition.

Executive Assistant/Administrative Assistant

Executive Assistant for two very busy Senior Executives, one a doctor. David Whitehouse, PhD not based at UBH (United Behavioral Health) in Minnesota but in CT also Executive Support, calendaring, Chimes, Citrix, scheduling, Presentation creation, photo shoots for DVD for distribution for UBH. And Executive Assistant for Taft Hartley and United Health Care Insurance. Optum Department; Administrative Assistant for Three Directors; Scheduling, phones, document preparation. Intensive independent work environment.

2004–2007 Office Team/ProStaff Minnetonka, MN

Executive Assistant/Administrative Assistant

A number of roles including office management, medical transcription, compliance management, schedule management, advanced reporting for conferences, and project management reporting.

Receptionist for Boston Scientific – HUB Receptionist for three buildings at one switchboard. Receptionist “break” for the receptionist for Engineering building and for Hybrid Laboratory building.

Receptionist for Western National Insurance in Edina for their permanent Receptionist from 2001 through 2007; (Kim Grinstad)

Project Coordinator -attended meetings and walking through each team member’s function through the chain of completion. (Carlson Companies) Payroll



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