Terri Batcheller

***** ********* ***** *******, ***** 77084 346-***-**** acvs2q@r.postjobfree.com

Objective

Experienced with computer software and hardware, computer help desk, computer operations, administration, clerical services, office software, record keeping, people management, web consulting, web design and management, data scrapping, internet research, and social media marketing. I am very comfortable speaking to and working with all walks of life.

Office Skills and Office Services:

Can operate and maintain printers, copiers, scanners, fax, overhead/video projectors, telephone systems, audio/visual equipment, desktops, laptops, smartphones, tablets, and shredders. In depth knowledge of Windows OS XP, Windows 7 thru 10, iOS, Windows, and Android devices. Skills in Microsoft Outlook, Office, Word, PowerPoint, and Excel. Types 40 WPH. Excellent computer software/hardware skills. Excellent phone skills. The capacity to learn and apply new information quickly and accurately. Excellent multitasking skills, written and verbal communication skills.

Software knowledge:

Logo Design, Banner Ad Design, Picasa, some Photoshop, Camtasia Studio 8 (video software), Vectorworks Spotlight (CAD), Cute FTP, Edit Plus (programming editor), Notepad++ (programming editor), QuickBooks Simple Start, Microsoft Office, Outlook, Word, PowerPoint, Excel, Open Office

Programming languages, platforms, hosting:

Languages: HTML, HTML5, CSS, PHP, MySQL, PHPMyAdmin

Platforms: HTML Templates, WordPress, Weebly, WIX

Hosting: cPanel and WHM

FREELANCE WORK Experience: 2014-present

Harvard Risk Management Corporation – May 2016-Present

Certified Risk Management Consultant (LegalSheild and IDShield Associate)

https://www.legalshield.com/?hub=tbatcheller

Thumbtack.com - Jan 2014 - Present

Freelancer for hire in these areas: Web Design, Internet Research, Forum Posting, Web Data Scrapping, Administration, Virtual Assistant, Computer Training, Data Entry, and Crowdsourcing.

Appen

Web Consultant – April 2016 – present

Review and rate web content, using a web application to support the measurement of search data relevance. Crowdsourcing.

WeGoLook LLC

Field Agent – April 2016 – present

Dynamic field services and inspections specializing in verifying autos, properties, and boats.

DragonWare LLC, Houston, TX

Admin/Marketing/Web Design/SEO

DWSocialMedia.com and DragonWareApps.com – Aug 2014-present

DragonWare LLC is a Social Media Marketing/Website Design/Software company

Created all logo and banner ad designs for DragonWare LLC. Created marketing campaigns on Google, Facebook, and Twitter to promote The DMX Chart.

Monitored and perfected traffic utilizing Google Analytics, and Facebook Ads Manager. Registered the website with search engines to increase traffic.

Designed, built, and maintained the website DragonWareApps.com, using HTML5, CSS, and PHP. Evaluated the code to ensure that it is valid, is properly structured, which meets industry standards and is compatible with browsers, devices, or operating systems. Communicated with the website hosting agency to address hardware or software issues affecting DragonWareApps.com.

Maintained the web application firewall (WAF) to ensure the security of the website. Monitored security system logs to identify problem IP's and taking measures to block them.

Incorporated technical considerations into the website design such as performance requirements and legal issues including accessibility and privacy.

Responded to client email inquiries, and set up automated help desk to send responses.

Video Support and Technical Writer for DragonWare LLC

Video Portfolio can be found here: http://bit.ly/1Qei8zC

Technical Writer Portfolio can be found here: http://bit.ly/1Owveb2

YouTube video channel: http://www.youtube.com/c/Dragonwareapps

Organized and strung together raw footage for video support.

DragonWare LLC and The DMX Chart is on DragonWare LLC's YouTube channel.

Published and maintained the Manuals and Supplements to The DMX Chart using

photographs, diagrams, and charts to illustrate the material.

Social Media Marketing and Search Engine Marketing for DragonWare LLC

Marketing Google Analytics and Search Engine Optimization.

Social Marketing and Management on Google, Facebook, and Twitter. Created marketing campaigns on Google, Facebook, and Twitter to promote The DMX Chart.

Strong programming skills in HTML5, and CSS. Programming skills in PHP and MySQL.

Work Experience:

Houston Grand Opera (contracted thru IATSE Local 51 – Union Hiring Hall)

Assistant Electrician/Light Board Programmer/Licensed Pyrotech, 1999 - Aug 2014

Managed all lighting production crews. Programmed lighting on Eos, Ion, Strand & Hog 2 Consoles.

Extensive knowledge of moving light, and conventional lighting fixtures. Journeyman Lighting Technician. Programming, control, and maintenance of all lighting equipment. Licensed Pyrotech . Audio Visual Tech when needed. Set up and maintained Ethernet LAN for Lighting consoles and its peripherals.

Shell Oil Company, Houston, TX

Computer Operator, - thru May 1994

Entered commands on computer terminals to activate and control computer and peripheral equipment. Monitored the system for equipment failure or errors in performance. Notified the supervisor or computer maintenance technicians of equipment malfunctions. Answered telephone calls to assist computer users encountering problems. Recorded information such as computer operating time, problems that occurred, and actions taken. First response to help desk and desk top inquiries from in-house clients.

CREDENTIALS AND LICENSES

Texas Special Effects Pyrotechnic Operators License (1995-present)

Texas Open Flame Pyrotechnic Operators License (1995-present)

Texas Fireworks Pyrotechnic Operators License (1995-present)

AFFILIATIONS

Active Member of IATSE (International Alliance of Theatrical and Stage Employees) Local 51

(1998-2014) Journeyman Lighting Technician / Licensed Pyro Technician

Inactive Member of IATSE Local 51 (2014-present)

EDUCATION

Houston Community College, Houston, TX

Three years’ study for Sound Engineering (Bachelor's Degree)

ONLINE PROFILE

https://sites.google.com/site/terribatcheller/

SALARY REQUIREMENTS

Negotiable

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