Gwendolyn Lewis

301-***-****

acvs25@r.postjobfree.com

Objective

To secure a challenging position with an emerging fortune 500 company or a fast paced office environment while applying knowledge, skills and abilities in Customer Advocacy, Accounts Payable/Receivable, Innovative Business Analysis and Analytical skills to optimize the organization’s strategic mission, vision and goals; and maximize productivity.

Experience Summary

Top notch performer;

Possess an impeccable ability to meticulous execute all assigned tasks, duties and responsibilities;

Inspire and aid others to work at their highest levels through teaming and servant leadership;

Skilled in maintaining workloads at optimum productivity levels.

Work effectively in cross-cultural environments;

Proven ability to transform a chaotic environment into a smoothly running efficient operation.

Education and Credentials

High School Diploma, Dunbar Senior High School, Washington, DC – June 1977

Professional Experience

Teacher’s Aide February 2015 - Present

Prince Georges County Public Schools, Brandywine, MD

Childcare Assistant

Creative Minds Family Childcare, Washington, DC April 2013 –February 2015

Office Administrator/Coordinator July 1992 – May 2011

Howrey LLP, Washington, DC

Accounts Payable/Receivable March 1988 – June 1992

Howrey LLP, Washington, DC

Relevant Experience

Teacher’s Aide

Maintain and complete documentation of student work achievement, behavior and provide daily progress report for Director and parents.

Implement student's behavior plan and provide assistance during academic periods as specified by their Individualized Educational Planning (IEP).

Review classroom lesson plans and assist in developing resolution to challenges

Provide students with opportunities to learn and practice socially acceptable behaviors that enable them to function successfully in the workplace/community.

Provide students with conflict management skills and acquaints them with diversity issues to promote respectful behavior to alleviate inappropriate behavior and non-performance.

Inform the Guidance Counselor in the event of a crisis and participate in regularly scheduled meetings with the classroom teachers, Case Manager, IEP Director, and Parents.

Childcare Assistant

Assisted the Director in focusing on the basic educational and safety needs of two infants and four toddlers.

Assisted with the preparation of several meals and snacks, diaper changes, potty training, reading and recreational activities according to the different age groups.

Communicated with the Parents on a daily basis of their child’s activities and, dispensed medication as needed.

Office Administrator/Coordinator

Maintained full accountability for handling all aspects of day-to-day activities, in accordance with organizational goals.

Prioritized, planned and coordinated multiple projects simultaneously to maximize efficiency and achieve critical timelines and milestones.

Effectively prepared and updated daily and/or weekly reports for all partners, to include overseeing “Final Approvals” on all Docketing and Non-Litigation Intakes and tracking Client Maintenance Databases.

Analyzed internal processes to define inefficiencies and provide expert recommendations to boost productivity and streamline workflow.

Demonstrated exceptional management skills and analysis skills in assessing and summarizing all client matter intakes from in excess of sixteen (16) offices, including international locations.

Maintained liaison between different staff members and outside agencies to provide billing information to attorneys, marketing analysts, and varied non-legal staff from the archived accounting system (WSI).

Enhanced operational performance by leading the conversion of client accounts from manual to computerized billing using the SAP / NBI / Ultimus Database System.

Accounts Payable/Receivable

Processed 1099 forms, data for Annuities, File Maintenance, and PTO’s, and advised responsible parties on outstanding issues.

Conducted a broad range of AP/AR activities, including inputting vendor data, tracking recurring payments, and completing weekly posting, batched, matched, and mailing of checks.

Applied sharp business acumen toward defining and implementing policies to boost overall operational performance.

Executed sharp strategic planning, prioritization and organization skills toward consistently meeting critical timelines.

Created and balanced monthly spreadsheets ensuring accuracy and timely completion.

Trained, mentored, and supervised the Docketing Staff on a broad range of policy and procedures, with strong focus on optimizing productivity and streamlining workflow.

Actively participated in the successful implementation of an automated invoicing from manual invoicing.

Consistently achieved month end deadlines while quickly adapting to constant changes in workload, as well as reducing the monthly client un-posted disbursements and expenses by a 0-5 % ratio.

Researched and managed assigned projects; Communicate complex technical requirements to non-technical personnel; and prepare and present briefings to senior management officials on complex/controversial issues.

Managed and conduct internal audits of regulatory policy, procedures and maintain current directives to ensure compliance with law and statutes.

Technical Skills

Microsoft Office Suite and Window Operating Systems

Affiliations

Served as Casting Director, Dan Didier Production & JM Entertainment Stage Productions

Served as the Director Assistant, Southern Gal Productions

Director of Hospitality at my Church (God’s Standard Ministries)

Wedding Coordinator & Event Planner

Mentored Students at Bancroft Elementary School, Tutoring and Mentoring Program, Washington, DC

Employee of the Month (February 2016)

Nominated and selected for Howrey’s “Excellence in Service – Star Award.”

References

Available upon request.

Contact this candidate