SEAN B. LIGHTFOOT, SR.

Wesley Chapel, Florida

E-mail: acvs06@r.postjobfree.com

Cell Phone: 813-***-****

TECHNICAL AGILITY – ANALYTICAL THINKER – PROBLEM SOLVER

Highly skilled and experienced IT professional specializing in Quality Assurance, Project Management, Application Development and Systems Management. A proven leader and team player, who excels in a challenging and competitive environment. Exhibits phenomenal communication skills and an amazing ability to read people and build relationships. Demonstrates great flexibility and adaptability, while focusing on multiple tasks to produce desired outcomes. Experienced in special projects, problem resolution and research while managing a high-volume caseload. Major strengths include:

Quality Assurance

People Development

Vast Technical Abilities

Attention To Detail

Strategic Analysis

Relationship Building

Problem Solving

Strong Personal Drive

Written/Verbal Communication

Tactical Flexibility

ACCOMPLISHMENTS PROFILE

JP Morgan Chase, Tampa, Florida 2014- Present

QA Application Developer

Responsibilities include testing and ongoing support of the Corporate Quick Pay application, from a Quality Assurance and IT standpoint.

Transform specialist roles into multi-skilled, utility functions, to conform to Agile team structure, resulting in smaller teams and greater efficiencies.

Provide automation leadership and expertise to promote data-driven development, creating automated testing, saving time and money and resulting in a more efficient process.

Gather requirements and set up test cases to establish end-to-end testing, to create cost-efficient, bullet-proof applications, satisfying corporate and client users, which leads to higher business volumes.

Analyze tasks to determine the most cost-effective ways to write code and meet business needs.

JP Morgan Chase, Tampa, Florida 2013- 2014

QA Automation Developer/Project Lead

Responsibilities included the development of Quality Assurance strategies and managing projects for the Banking Technology Automation team.

Managed all offshore automation teams in the creation of an automation framework and test cases using QTP/UFT, BPT and LISA.

Managed multiple projects, developed ROI and project plans, resulting in projects brought in ahead of schedule and under budget.

Provided guidance and training to our internal clients throughout the project, preserving the integrity of the project and the cooperation of participating clients.

SEAN B. LIGHTFOOT, SR. Page 2

JP Morgan Chase, Tampa, Florida 2012- 2013

Quality Assurance Analyst

Responsibilities included providing Quality Assurance analysis for the Health Care Payer, Health Care provider and Health Care Spending accounts applications, under Corporate Prepaid.

Tested integrated, system components to ensure that they performed together, as expected so they would meet or exceed customer requirements, and increase business volumes.

Exercised the software to verify that it satisfied all specified requirements and revealed any hidden when stress tested, resulting in accurate defect tracking and high system satisfaction rates.

Transaction Network Services/Telecommunications, Tampa, Florida 2002 – 2013

Systems Engineer III

Responsibilities included providing Quality Assurance analysis for the SES CIBER Clearinghouse, User Management, and Data Warehouse systems.

Designed test cases and solutions to ensure that all development changes (Mainframe, Server and Data Warehouse related) conformed to TNS standards.

Maintained customer Quality Assurance standards and documented system issues and resolutions.

Interacted with end users and Production Support to research any suspected, system issues and find solutions for those that were documented.

Recorded and logged all requests for assistance using computer-tracking software, including all steps in problem discovery and resolution.

ADDITIONAL ACCOMPLISHMENTS

METRO INFORMATION SERVICES, Tampa, Florida

Information Systems Consultant

Assigned as contractor to Verizon Data Services Inc., as a Sr. System Support Specialist. Served in a variety of functions from designing a sub-process for multiple interface systems, to designing solutions and technical alternatives to meet requirements and solve problems in a production environment.

NATIONSBANK OPERATION CENTER, Richmond, Virginia

OPS Systems Programmer III

Responsibilities included providing 2nd level support for IMS, CICS, DB2, MVS/JES2, and VTAM systems, checking systems to ensure proper operations, and open, update and close internal problem tickets.

EDUCATION

Henrico High, Richmond, Virginia

H.S. Diploma, 1986

Highland Springs Vocational Technical School, Highland Springs, Virginia

Certificate in Business Data Processing and Programming, 1986

AWARDS AND RECOGNITION

United States Navy Lead Airman

Awarded an Armed Force Expeditionary Medal and Sea Service Deployment Ribbon

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