Profile

Reliable and flexible individual having seven years of experience in customer service and computer operations

Demonstrated ability in providing timely and quality solutions to clients’ to develop existing and new partnerships

Works well on teams as well as under minimal supervision in fast paced and high pressure environments

Experienced using Microsoft Office, database applications, and the internet

Communicates in English, Hindi, and Punjabi languages

Class 5 & 4 License

Employment History

Taxi Driver December 2015 – June2016

Unicity Winnipeg, Manitoba

Delivery Driver August 2015 – November 2015

Winnipeg, Manitoba

Skip the Dishes

Greeting customers and asking questions to identify destination and desired route details; providing fare information and negotiating for costs.

Operating dispatch receiving systems and GPS to navigate routes; followed driving rules to provide safe experience for clients.

Lifting and moving luggage weighing up to 50 pounds using appropriate techniques.

Delivered food to provided residential addresses; accepted payments in cash and provided receipts.

Data Entry and Computer Operator

National Rural Health Mission December 2009 – February 2015

City Light Hospital May 2008 – May 2009

India

Gathered and entered customer and related accounts data into hospital databases and website forms using text based and numerical keyboards.

Responded to email enquiries from clients; directed communication to related staff members accurately.

Filed documents in alphabetical order both physically and electronically in safe manner to prevent loss of clients’ confidentiality and privacy.

Generated data entry reports to update and inform senior management; performed data back-ups to prevent loss and damage.

Education Background

Post Graduate Diploma in Computer Applications May 2005

India

Bachelor of Arts April 2004

Punjab University India

References Available upon Request

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