Kenneth L. Johnson

Email: acvrov@r.postjobfree.com

Qualifications Summary

. Skilled and dedicated Office Services Manager experienced coordinating

planning and supporting daily operational and administrative

functions.

. Manage and oversee all Paper Based Records Management / Retrievex and

Iron Mountain.

. Managing and supporting the daily operations of the firm.

. Proven track record of providing superior administrative support for

Partners and upper management.

. Highly functional and results oriented Office Manager.

. Excellent problem solving skills.

. Proficient in Microsoft Office Suite (Word, Outlook, Excel,

PowerPoint).

. Performs varied and diverse administration functions for senior

partners.

. Complex calendar management (day-to-day, fiscal year planning, and

time management.

. Oversees the smooth functioning of an open-office environment serving

more than 100 staff and many visitors.

. Manage vendor contracts that relate to office services and the

facilities management budget.

. Document Management Services / converting paper based originals into

digital format.

. Evaluate office production, revise procedures, or devise new forms to

improve efficiency of workflow.

. Coordinate with business development department for presentation

materials and participation in firm seminars.

. Organize office operations and procedures, such as word processing,

bookkeeping, and preparation of payrolls, flow of correspondence,

filing, requisition of supplies, and other clerical services.

. Establish uniform correspondence procedures and style practices.

. Ensure the timely and effective execution of key initiatives.

. Attend various meetings and special events as needed.

. Manage facilities operating budgets as well as oversee property

management services and vendor service contracts.

Professional Experience

Feely & Driscoll Boston, MA 2008- Present

Office Services Manager

. Assists Director of Administration in planning and implementing office

development based on knowledge of current office operations.

. Assists in developing protocols and maintaining quality customer

service.

. Production support for client meetings and proposals.

. Resolves office problems independently and facilitates solutions.

. Verifies and reconciles expenditures of budgeted funds and develops

cost comparisons.

. Confers with Manager to resolve more complex situations.

Recommendations and projections based on knowledge of program

activities and office operations.

. Miscellaneous impromptu tasks and errands as needed

. Ensures accurate maintenance of office records, manuals, and

documents, keeping abreast of new policies and procedures.

. Interprets new directives, policies, and regulations and informs

appropriate personnel of

. Changes.

. Monitors, maintains, and coordinates service for office equipment,

supplies & refreshments.

. Facility issues such as, Security, HVAC, and all other building

issues.

. Ordering furniture and setting up of offices and cubicles.

. Attend weekly staff and organizational meetings.

. Organize all office and cubicle moves.

. Provide back up to group admin as necessary.

. Oversee office activities (supplies, keys, cleaning, repairs, offsite

storage, meetings, etc.)

. Manage vendor relationships including review, cost comparison, and

assistance in negotiation of

. Contracts.

. Assist with the coordination of the summer and fall intern program.

. Responsible for the execution of many meetings.

. Invoicing of all vendor bills.

. Responsible for the execution of many meetings (internal, external,

. Responsible for off-site and on-site document management and storage /

Retrievex.

Kenneth Johnson

Page 2 of 3

Oc Business Services Boston, MA

Office Services Manager

Prince Lobel Glovsky & Tye

2006- 2008

. Provide vital and key office support to a 70 person Law Firm.

. Supervised and provide daily mentoring to 6 office clerks

. Setup and schedule conference rooms for administrative assistants and

partners.

. Scheduling all catering needs. Preparing, of financial reports, Semi

Annual and Annual.

. Relocating of staff, and offices within the firm.

. Facility and general maintenance issues. I developed cost cutting

measures to all vendor services.

. Setting up new hire orientations

. Maintain daily and weekly calendars for various teams throughout the

company

. Ordering of office, supplies and furniture.

. Run all mailroom operation: incoming and outgoing mail Fed Ex and UPS

shipping.

. Calendar Management, Microsoft Outlook.

. Schedule appointments and, meetings and travel itineraries.

. Setting up reprographics copy orders for the print and copy center.

Project management for the Marketing Department. Managing and

supporting the daily operations of the firm.

. Monitors, maintains, and coordinates service for office equipment,

supplies & refreshments.

. Production support for client meetings and proposals.

. Ordering furniture and setting up of offices and cubicles.

. Organize all office and cubicle moves.

. Monitors, maintains, and coordinates service for office equipment,

supplies & refreshments.

. Attend weekly staff and organizational meetings.

. Assist with the coordination of the intern program.

. Responsible for the execution of many meetings (internal, external.

. Manage facilities operating budgets as well as oversee property

management services and vendor service contracts.

Toshiba Boston, MA 2004-

2006 Manager

Goulston & Storrs, PC

. Provide exceptional office and administrative support for a 200 person

financial services firm.

. Supervision of three office services clerks.

. Support the Director of the firm with the daily operation of the firm.

. Schedule conference rooms for staff.

. Setup up catering services for all firm functions.

. Direct the copy and reprographics departments with daily work flow

issues.

. Coordinate with the building management with daily maintenance issues.

. Direct the mail room staff with the daily operations of sorting and

delivering first class mail and overnight mail such as: UPS, FedEx and

International packages.

. Cleaning and maintaining the up keep of 15 conference rooms.

. Generating reports for Payroll, Expenses, and Supplies.

. Monitors, maintains, and coordinates service for office equipment,

supplies & refreshments.

. Attend weekly staff and organizational meetings.

. Organize all office and cubicle moves.

. Ordering furniture and setting up of offices and cubicles.

. Monitors, maintains, and coordinates service for office equipment,

supplies & refreshments.

. Manage facilities operating budgets as well as oversee property

management services and vendor service contracts.

Kenneth Johnson

Page 3 0f 3

Charrette Boston, MA 2001- 2004

Office Services Manager

Provide office and administrative support for a 165 person Business

Consultant Firm

. Daily maintenance of all firm copiers, printers, faxes machines.

. Scheduling of conference rooms.

. Daily Cleaning of conference rooms.

. Ordering of all office supplies and furniture.

. Setting up all reprographics copy jobs.

. Document and scan all copy jobs into a document management data base.

. Coordinate with building management any daily facility issues.

. Coordinate office and staff moves with Director of office services.

. Miscellaneous impromptu tasks and errands as needed

. Provide back up to group admin as necessary

. Responsible for off-site and on-site document management and

storage.

Education:

Bunker Hill Community College, 1998

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