Bernard Serentas
Chula Vista, CA 91913
acvrot@r.postjobfree.com
Highlights of Qualifications
PC Pro and Network Pro Certified Flexible
High attention to detail Can adapt quickly to changes
Awarded from previous work for excellent sales numbers
Professional Experience
Computer Technician
●Diagnosed computers that were sent by clients, and completed necessary repairs on desktops, laptops, iMacs, and Macbooks.
●Performed OS re-installs and virus removals depending on the required task, and diagnosed Microsoft XP, Vista, 7, 8, 8.1, and 10, along with OSX for Apple.
●Built systems from various parts, as per the client’s request, which involved various processors, RAM cards, hard drives, solid state drives, M.2 SSDs, and various other parts, such as network cards or graphical cards.
Clerical
●Sorted various records, some of which had confidential information
●Moved through different sections of the office, and had responsibilities shift
●Would look through records in both electronic and microfilm formats
●Contacted client escrow companies to complete sent applications
Sales
●Contacted clients to provide information on upgrades they qualified for
●Answered questions they had in a courteous manner
●Provided excellent customer service to clients in order to provide them the best value to their subscriptions
Warehouse Inspections
●Would inspect the accuracy and quality of products taken from the warehouse inventory
●Full audits were conducted on any selected pallets that failed the initial inspection
●Reports were documented and sent to supervision after every check
Front-Line Worker
●Prepared packaged products for shipping to storefronts
●Restocked supplies for packaging if it was low
●Checked for specific characteristics of final product before sending off
Employment History
Computer Tech MPC Electronics Chula Vista, CA 2016
Office assistant County of San Diego San Diego, CA 2015
Sales Representative Phoneware Inc. San Diego, CA 2014-2015
Warehouse inspector Chefworks Poway, CA 2015
Front-Line worker Perfect Food Bars San Diego, CA 2015
Front-Line worker OSHA-For-Less San Diego, CA 2015
Education
July 2014 - Present
Southwestern College, Chula Vista - Computer Information Systems