Maegan N. Morello

Summary of Skills

A holder of a Juris Doctorate and business professional with 10 years of combined legal, professional and customer service experience in a wide range of businesses. Major strengths include research, problem resolution, planning, organizing, and competency in managing responsibilities and pressures in a high volume atmosphere as well as excellent verbal and written communication skills.

Computer Skills Business Software

Microsoft Office thru 2013, Microsoft Outlook, Google Docs, Google Sheets, Google Slides, AlaFile, Alacourt, CM/ECF, Pacer, Brief Accounting and QuickBooks Operating Systems

Apple OS, Microsoft Windows 7 and Google Chrome

Experience

Legal Assistant to Christie Knowles, Knowles & Sullivan, Gadsden, Alabama from January 2015 – July 2015

• Supported attorneys in a legal office and assisted team of attorneys including but not limited too legal, administrative and secretarial duties.

• Established and maintained office files, logs, indices, legal references, corporate records, and other information in connection with the work of a law office and court systems.

• Discreetly transmitted privileged legal and other information to authorized persons and maintained confidence by keeping client/attorney information confidential.

• Investigated the facts of cases and ensured that all relevant information was considered and identified appropriate laws, judicial decisions, legal articles, and other materials for assigned cases.

• Organized cases by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorneys.

• Helped develop cases by maintaining contact with clients concerning case progress; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports and memos.

• Maintained case costs by verifying outstanding balances with attorneys and clients, and assisted with maintaining the statuses of collections, claims and litigation matters.

• Supported case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; preparation of initial discovery as well as monitoring and obtaining discovery documents, i.e., interrogatories, request for production, request for admissions and organizing materials for team case review.

• Composed routine letters and memorandums and prepare reports using knowledge of applicable instructions and guidelines, and proofread materials for correct grammar, spelling, punctuation, format, syntax and content.

• Gathered data and performed research on special subjects or projects.

• Maintained excellent work relations with both internal and external contacts.

• Increased job knowledge by participation in educational opportunities and reading professional publications.

• Additional office duties to include: Managed and ordered all office supplies, Coordinated with IT vendors on all hardware and software installation and service issues; Liaison between all other office support staff and managing partners, Conducted new employee orientation and training of the firms policies and procedures, Lead point of contact for the coordination of a move and opening of a new firm, Point person for the grand opening celebration of a new firm 1615 Cobb Parkway N

Apt. 4205

Marietta, GA 30062

Cell – 256-***-****

acvrjl@r.postjobfree.com

Legal Assistant to Christie Knowles, Cusimano, Roberts, Knowles & Mills, Gadsden, Alabama from August 2012 – December 2014

• Supported attorneys in a legal office and assisted team of attorneys including but not limited too legal, administrative and secretarial duties.

• Established and maintained office files, logs, indices, legal references, corporate records, and other information in connection with the work of a law office and court systems.

• Discreetly transmitted privileged legal and other information to authorized persons and maintained confidence by keeping client/attorney information confidential.

• Investigated the facts of cases and ensured that all relevant information was considered and identified appropriate laws, judicial decisions, legal articles, and other materials for assigned cases.

• Organized cases by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorneys.

• Helped develop cases by maintaining contact with clients concerning case progress; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports and memos.

• Maintained case costs by verifying outstanding balances with attorneys and clients, and assisted with maintaining the statuses of collections, claims and litigation matters.

• Supported case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; preparation of initial discovery as well as monitoring and obtaining discovery documents, i.e., interrogatories, request for production, request for admissions and organizing materials for team case review.

• Enhanced trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring witnesses’ readiness when needed; taking courtroom notes.

• Composed routine letters and memorandums and prepare reports using knowledge of applicable instructions and guidelines, and proofread materials for correct grammar, spelling, punctuation, format, syntax and content.

• Gathered data and performed research on special subjects or projects.

• Maintained excellent work relations with both internal and external contacts.

• Increased job knowledge by participation in educational opportunities and reading professional publications.

• Additional office duties to include: Managed and ordered all office supplies, Coordinated with IT vendors on all hardware and software installation and service issues; Liaison between office support staff and office manager, Conducted new employee orientation and training of the firms policies and procedures Court Attendant, to Circuit Judge William B. Ogletree, Gadsden, Alabama from September 2010 – June 2011

• Conducted search of courtroom and surrounding areas prior to morning and afternoon sessions to ensure courtroom security and observe people and activities during courtroom hours.

• Ensured jurors, spectators, witnesses and attorneys conformed to standards of courtroom demeanor by informing them of appropriate standards.

• Monitored persons in the courtroom to ensure non-disruptive activity.

• Instructed jury panel on appropriate courtroom decorum and monitored conformance.

• Prevented any conversation between jurors and the parties to the action while the case was in trial by observing and monitoring interactions of trial participants.

• Served as liaison between attorneys, jurors, witnesses, litigants and parties to cases and the Judicial Officer and his/her court staff.

• Directed members of the media and the public to appropriate areas.

• Responded to questions from the public in a courteous and service-oriented manner.

• Located, retrieved and assisted in organizing materials in files.

• Accepted legal documents for filing under the direction of the courtroom clerk.

• Picked up and distributed mail.

• Answered telephones and assisted the public.

• Recorded statistics as required by the department.

• Operated photocopy and other office machines including personal computers.

• Inventoried and ordered supplies to ensure that adequate supplies were available for the Judicial Officer, Courtroom Clerk, jury and the courtroom. Customer Service Specialist, Southern House of Flowers LLC and SLM Distributing LLC

(Family owned Businesses), Rainbow City, Alabama from August 2001 – August 2010

• Identified and assessed customers' needs to help achieve complete satisfaction.

• Built sustainable relationships of trust through open and interactive communication.

• Handled complaints and provided appropriate solutions and alternatives in a timely manner and followed up to ensure satisfactory resolution.

• Kept records of customer interactions, processed customer accounts, and filed documents.

• Inputted and accessed data in various billing/inventory systems for numerous customers.

• Researched and corrected discrepancies on customer billing statements as necessary.

• Prepared work orders, processed payments, and attempted to collect delinquent account balances.

• Product consultant, articulating product features and benefits and promoted products and services based on customers' needs.

Education

Juris Doctorate, Birmingham School of Law, Birmingham, Alabama, Conferred - May 2015.

Bachelor of Arts in Political Science, Jacksonville State University, Jacksonville, Alabama, Conferred - April 2010.

Honors

Jacksonville State University

• Leadership Scholarship, 2007-2008.

• President’s List, 2007-2009.

• Lifetime Member of Pi Sigma Alpha political science society.

• Lifetime Member of Omicron Delta Kappa leadership honor society.

• Member of Phi Kappa Phi all-discipline honor society, 2009-2010.

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